New Dell Inspiron 1525 Internet problems

ali2038 · 09-12-2008, 04:06 PM

This has probably been asked to death, but I am having problems connecting to the internet with my new laptop. (on Vista)

I instructed the computer to use a wireless network (called WANADOO-7615, signal strength 5/5), the network that all the other computers/laptops in the house use without any trouble at all, and while it can detect it, it cannot connect to it, and it cites "an unknown reason".

I then tried after disconnecting Norton. Same result.

I'm stuck. Can anyone offer me some advice?

**simpswr** · 09-12-2008, 04:16 PM

and welcome to the Forum

What security is on the wireless router? . . WEP, WPA ??

ali2038 · 09-12-2008, 04:19 PM

I think it's WPA

**simpswr** · 09-12-2008, 04:26 PM

and you have entered the preshared key?

ali2038 · 09-12-2008, 04:29 PM

I think so, yes

ali2038 · 09-12-2008, 04:39 PM

Sorry for being so vague - I don't really know what I'm doing

Kiranatou · 09-17-2008, 05:59 AM

Hello, Pls advice, i also have the same problem

Kiranatou · 09-17-2008, 06:01 AM

I have set WEP and after some days it says Limited conectivity and Internet is not available, but itrecognises the router

**simpswr** · 09-17-2008, 07:07 AM

Quote:

Originally Posted by ali2038

Sorry for being so vague - I don't really know what I'm doing

See how much this helps http://www.practicallynetworked.com/...ess_secure.htm

09-12-2008, 04:06 PM	#1 (permalink)
ali2038 Registered User Join Date: Sep 2008 Posts: 4 OS: XP	New Dell Inspiron 1525 Internet problems This has probably been asked to death, but I am having problems connecting to the internet with my new laptop. (on Vista) I instructed the computer to use a wireless network (called WANADOO-7615, signal strength 5/5), the network that all the other computers/laptops in the house use without any trouble at all, and while it can detect it, it cannot connect to it, and it cites "an unknown reason". I then tried after disconnecting Norton. Same result. I'm stuck. Can anyone offer me some advice?

09-12-2008, 04:16 PM	#2 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,249 OS: XP, Vista, Win 7	Re: New Dell Inspiron 1525 Internet problems and welcome to the Forum What security is on the wireless router? . . WEP, WPA ?? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

09-12-2008, 04:19 PM	#3 (permalink)
ali2038 Registered User Join Date: Sep 2008 Posts: 4 OS: XP	Re: New Dell Inspiron 1525 Internet problems I think it's WPA

09-12-2008, 04:26 PM	#4 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,249 OS: XP, Vista, Win 7	Re: New Dell Inspiron 1525 Internet problems and you have entered the preshared key? __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

09-12-2008, 04:29 PM	#5 (permalink)
ali2038 Registered User Join Date: Sep 2008 Posts: 4 OS: XP	Re: New Dell Inspiron 1525 Internet problems I think so, yes

09-12-2008, 04:39 PM	#6 (permalink)
ali2038 Registered User Join Date: Sep 2008 Posts: 4 OS: XP	Re: New Dell Inspiron 1525 Internet problems Sorry for being so vague - I don't really know what I'm doing

09-17-2008, 05:59 AM	#7 (permalink)
Kiranatou Registered User Join Date: Sep 2008 Posts: 2 OS: Windows Vista	Re: New Dell Inspiron 1525 Internet problems Hello, Pls advice, i also have the same problem

09-17-2008, 06:01 AM	#8 (permalink)
Kiranatou Registered User Join Date: Sep 2008 Posts: 2 OS: Windows Vista	Re: New Dell Inspiron 1525 Internet problems I have set WEP and after some days it says Limited conectivity and Internet is not available, but itrecognises the router