Why iam getting this message

JACKYSHAIKH · 09-10-2008, 08:20 AM

Hi everyone

My automatic updates are on,when ever it gives message to update it,i keep on updating.yesterday it gave me message to install service pack 3 so i keep on updating,while installing in the middle,it shows me some file is not there,so it cannot be install.then i canel it.today after starting my laptop its showing message YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING.Now what is the solution for this,do i have to install another version of windows? please help.thanks in advance.

**Jack.Sparrow** · 09-11-2008, 03:38 AM

That message sounds like a virus to me. Run a virus scan and see if your AV picks up anything.

What 'program' generated it?

JACKYSHAIKH · 09-11-2008, 10:41 AM

Ran a virus scan on my both drives,nothing pops up.Other thing is that even desktop background image disappears,except icons,i tried to keep background image three times,after half an hours.it goes out,rest of other things are running fine,even i off automatic updates option.

What program generated it,

any help would be appreciated thanks in advance.

**Jack.Sparrow** · 09-11-2008, 07:30 PM

What anti-virus software are you running?

JACKYSHAIKH · 09-12-2008, 11:17 AM

Avas! antivirus is in my system.when i checked in my security centre it showing Firewall,Automatic updates are on except virus protection its showing Not found.When i checked on net they said it will update automatically when connected to net.then why it has not being updated when option was on?

Now I'm totally confused.shall i remove the avast antivirus from the system
and install other one?what can be done to remove that message which is annoying?I'm really fedup please help.

**Jack.Sparrow** · 09-12-2008, 06:25 PM

You can leave avast on, but if it's not registering with the Windows Security Centre, the issue may well be malware related.

Could you post a screenshot of the error message here please.

JACKYSHAIKH · 09-13-2008, 05:49 AM

How do i post screen shot? Can you show the steps,please

**Jack.Sparrow** · 09-13-2008, 05:52 AM

Sure. The steps can be found here -> http://www.techsupportforum.com/cont...icles/151.html

JACKYSHAIKH · 09-13-2008, 07:34 AM

Thanks jack for the link.

First of all the message which is continously showing on is on desktop itself,i tried to make screenshot of it which after saving on desktop,but when i try to open from it,the jpg image is showing blank,so i'm confuse it will show after posting or not.Am i doing correct or not?

**Jack.Sparrow** · 09-13-2008, 05:22 PM

The whole picture is black?

That usually happens if you try to take a screenshot from a video.

If you followed all the steps in the article, I can't see where you'd go wrong.

Post the pic here anyways so we can see if it can be corrected.

JACKYSHAIKH · 09-14-2008, 08:19 AM

Well i'm trying to take sceenshot of my laptop screen,where the message is continiously on below right hand side,near clock.

I tried more then 10 to 15 times but after checking on laptop screen to see the image how it looks like,it showing me totally blank.

Now i guess there is another problem in my system.well the message is like this.

YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING
This copy of windows did not pass genuine windows validation

Ask for GENUINE MICROSOFT SOFTWARE.

My laptop is running well it looks,only background image disappears,the the screen looks full black and showing desktop icons,task bar and so on...

**Jack.Sparrow** · 09-14-2008, 08:40 PM

something like this?

Are you using a genuine version of Windows?

JACKYSHAIKH · 09-15-2008, 06:42 AM

Yes exactly this is what it showing.

Last time when i format my laptop outside in local shop,they have install this sevice pack 2.Now whom to trust in this world i don't know.

What can be done on this issue?

Is it a malware,or any kind of virus or just need to re format with genuine copy of windows xp.where to get original copy from,here it is 240$ which is very expensive,and will be rare in use and not sure they are selling genuine or not.

Any other Alternate option?

Thanks for your responses Jack god bless you.

**Jack.Sparrow** · 09-15-2008, 06:50 PM

That I'm afraid isn't malware. It's an actual Microsoft message.

If you are certain your copy is not genuine, there is really no other option but to purchase a genuine copy. http://support.microsoft.com/kb/905474/en-us

The changing background is also caused by this.

If you choose, you can uninstall the program, but this will cause you not to receive any further updates from MS, leaving your computer less secure.

Due to TSF rules, I may not be able to tell you how to uninstall it however.

09-10-2008, 08:20 AM	#1 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Why iam getting this message Hi everyone My automatic updates are on,when ever it gives message to update it,i keep on updating.yesterday it gave me message to install service pack 3 so i keep on updating,while installing in the middle,it shows me some file is not there,so it cannot be install.then i canel it.today after starting my laptop its showing message YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING.Now what is the solution for this,do i have to install another version of windows? please help.thanks in advance.

09-11-2008, 03:38 AM	#2 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message That message sounds like a virus to me. Run a virus scan and see if your AV picks up anything. What 'program' generated it? __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-11-2008, 10:41 AM	#3 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message Ran a virus scan on my both drives,nothing pops up.Other thing is that even desktop background image disappears,except icons,i tried to keep background image three times,after half an hours.it goes out,rest of other things are running fine,even i off automatic updates option. What program generated it, any help would be appreciated thanks in advance.

09-11-2008, 07:30 PM	#4 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message What anti-virus software are you running? __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-12-2008, 11:17 AM	#5 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message Avas! antivirus is in my system.when i checked in my security centre it showing Firewall,Automatic updates are on except virus protection its showing Not found.When i checked on net they said it will update automatically when connected to net.then why it has not being updated when option was on? Now I'm totally confused.shall i remove the avast antivirus from the system and install other one?what can be done to remove that message which is annoying?I'm really fedup please help.

09-12-2008, 06:25 PM	#6 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message You can leave avast on, but if it's not registering with the Windows Security Centre, the issue may well be malware related. Could you post a screenshot of the error message here please. __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-13-2008, 05:49 AM	#7 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message How do i post screen shot? Can you show the steps,please

09-13-2008, 05:52 AM	#8 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message Sure. The steps can be found here -> http://www.techsupportforum.com/cont...icles/151.html __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-13-2008, 07:34 AM	#9 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message Thanks jack for the link. First of all the message which is continously showing on is on desktop itself,i tried to make screenshot of it which after saving on desktop,but when i try to open from it,the jpg image is showing blank,so i'm confuse it will show after posting or not.Am i doing correct or not?

09-13-2008, 05:22 PM	#10 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message The whole picture is black? That usually happens if you try to take a screenshot from a video. If you followed all the steps in the article, I can't see where you'd go wrong. Post the pic here anyways so we can see if it can be corrected. __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-14-2008, 08:19 AM	#11 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message Well i'm trying to take sceenshot of my laptop screen,where the message is continiously on below right hand side,near clock. I tried more then 10 to 15 times but after checking on laptop screen to see the image how it looks like,it showing me totally blank. Now i guess there is another problem in my system.well the message is like this. YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING This copy of windows did not pass genuine windows validation Ask for GENUINE MICROSOFT SOFTWARE. My laptop is running well it looks,only background image disappears,the the screen looks full black and showing desktop icons,task bar and so on...

09-14-2008, 08:40 PM	#12 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message something like this? Are you using a genuine version of Windows? __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//

09-15-2008, 06:42 AM	#13 (permalink)
JACKYSHAIKH Registered User Join Date: Dec 2005 Posts: 49 OS: XP 2003	Re: Why iam getting this message Yes exactly this is what it showing. Last time when i format my laptop outside in local shop,they have install this sevice pack 2.Now whom to trust in this world i don't know. What can be done on this issue? Is it a malware,or any kind of virus or just need to re format with genuine copy of windows xp.where to get original copy from,here it is 240$ which is very expensive,and will be rare in use and not sure they are selling genuine or not. Any other Alternate option? Thanks for your responses Jack god bless you.

09-15-2008, 06:50 PM	#14 (permalink)
Jack.Sparrow Resident Pirate Join Date: Jan 2007 Location: Qld, Aus Posts: 17,867 OS: XP SP3/Vista SP1 My System Blog Entries: 6	Re: Why iam getting this message That I'm afraid isn't malware. It's an actual Microsoft message. If you are certain your copy is not genuine, there is really no other option but to purchase a genuine copy. http://support.microsoft.com/kb/905474/en-us The changing background is also caused by this. If you choose, you can uninstall the program, but this will cause you not to receive any further updates from MS, leaving your computer less secure. Due to TSF rules, I may not be able to tell you how to uninstall it however. __________________ //PC Wizard//Speedfan//Can you run it?//Posting Screenshots//Posting System Specs//Donations//