toshiba satellite sa60 external drives not being seen

miker1 · 08-11-2008, 09:11 AM

Hi all,
All the external devices have been working o.k. on my laptop for at least a year,but now when connecting printer, hdd or dvd burner into usb slots they are seen in device manager, no conflicts, latest drivers etc:, but they are not in device management so i cannot get drive letter assigned, also they are not seen in my computer. all devices have been tried on another laptop and are all working o.k.
So far i have uninstalled all devices and usb controllers, rebooted reinstalled no difference,tried various registry cleaners,also removed battery after shutdown in case of residual memory. run chkdsk and everyting is running ok. i am using xp home edition sp2 ,bios v 1.9.
Please help before the laptop becomes a frisbee.

**TriggerFinger** · 08-11-2008, 09:37 AM

Hi miker1,

Correct me if my understanding is wrong. The main issue here is that the external hard drive is not recognized in diskmgmt (run diskmgmt.msc)?

EDIT:
Try the steps here:
http://support.microsoft.com/default...b;en-us;817900

miker1 · 08-11-2008, 10:02 AM

That is part of the problem, i have 3 usb slots and have a epson printer in 1, freecom classic dvd+- burner in 2 and a maxtor 80g portable in 3, now on boot up, i open up device manager all devices are named and are there, no yellow flags and all are o.k. Open disk management and all that is seen is c:/ drive HDD and d:/ internal disk drive.
Hope i am making this readable, open up MY COMPUTER and only c & d drive icons are there.
Try to use the printer and a "failure in system" flag is raised, i am trying to sort this out with the epson tech site.
Have tried changing devices in usb slots but without any difference. tried each device 1 at a time, nothing.

Hope this all makes sense.

08-11-2008, 09:11 AM	#1 (permalink)
miker1 Registered User Join Date: Jul 2008 Posts: 2 OS: windows xp home s/pack 2	toshiba satellite sa60 external drives not being seen Hi all, All the external devices have been working o.k. on my laptop for at least a year,but now when connecting printer, hdd or dvd burner into usb slots they are seen in device manager, no conflicts, latest drivers etc:, but they are not in device management so i cannot get drive letter assigned, also they are not seen in my computer. all devices have been tried on another laptop and are all working o.k. So far i have uninstalled all devices and usb controllers, rebooted reinstalled no difference,tried various registry cleaners,also removed battery after shutdown in case of residual memory. run chkdsk and everyting is running ok. i am using xp home edition sp2 ,bios v 1.9. Please help before the laptop becomes a frisbee. Last edited by miker1; 08-11-2008 at 09:13 AM.

08-11-2008, 09:37 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: toshiba satellite sa60 external drives not being seen Hi miker1, Correct me if my understanding is wrong. The main issue here is that the external hard drive is not recognized in diskmgmt (run diskmgmt.msc)? EDIT: Try the steps here: http://support.microsoft.com/default...b;en-us;817900 __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE Last edited by TriggerFinger; 08-11-2008 at 09:55 AM.

08-11-2008, 10:02 AM	#3 (permalink)
miker1 Registered User Join Date: Jul 2008 Posts: 2 OS: windows xp home s/pack 2	Re: toshiba satellite sa60 external drives not being seen That is part of the problem, i have 3 usb slots and have a epson printer in 1, freecom classic dvd+- burner in 2 and a maxtor 80g portable in 3, now on boot up, i open up device manager all devices are named and are there, no yellow flags and all are o.k. Open disk management and all that is seen is c:/ drive HDD and d:/ internal disk drive. Hope i am making this readable, open up MY COMPUTER and only c & d drive icons are there. Try to use the printer and a "failure in system" flag is raised, i am trying to sort this out with the epson tech site. Have tried changing devices in usb slots but without any difference. tried each device 1 at a time, nothing. Hope this all makes sense.