My laptop shuts off randomly.

xplayitloudx · 08-01-2008, 07:25 PM

Hi, this is my first post. I have been having a problem w/ my Acer laptop. It will shut off randomly if i play a game or if i scan my laptop or when i'm converting music videos for my mp3 player. I think my laptop might be low on memory, that's what my friend told me anyway. How can i fix this? He told me that i need to buy a memory stick. I don't kno wat to do.

**TriggerFinger** · 08-02-2008, 10:39 AM

Post your laptop details including current specifications (RAM, CPU, etc.).

Also it could be possible that yours is overheating. Install SPeedFan or NHC to get your temps. Observe the temp at the point you get the shutdown... or at least near it.

Uberman · 08-02-2008, 11:21 AM

If your warrenty is still good take it back to the store you bought it from cause mine did that and its a Toshiba but we brought it back to the store and they fixed it and it doesnt do that anymore, so you might want to do that.

xplayitloudx · 08-03-2008, 01:57 PM

ugh..i have no idea...um..its an Aspire 5000, its an XP service pack 2, its platform is Mobile AMD Turion 64 processor, system memory is 512 MB

**TriggerFinger** · 08-03-2008, 02:38 PM

Start with cleaning the vents/heatsink. Make sure that when in use, nothing blocks the vents. As previously advised, observe the temps.

xplayitloudx · 08-03-2008, 02:48 PM

ugh..i have no idea how to do tht..i thought my laptop was very low on memory..thts wat my friend told me

**TriggerFinger** · 08-03-2008, 03:01 PM

Get a can of compressed air. Blow a good amount thru the vents. Continue until most of the dust/if not all have been blown out.

Install SpeedFan or NHC to see your temps.

Also do test your RAM with Memtest86+. You can get this by d/loading the ISO file from the link on my sig. Extract the file to your Desktop. You will need a CD burning tool to do this like Nero or ImgBurn. If using ImgBurn, just right click on the ISO file and select Burn with ImgBurn... make sure a blank CD is in your CD drive.

About your friends advise, if your laptop is low on memory, it would freeze and hang or probably BSOD but not (IMHO) shutdown randomly.

kaycampbell · 09-15-2008, 01:42 PM

It may have SPYWARE or VIRUS aswell, my Aspire 3000 was doing the same thing, tried Spyware removers and Anti Virus programs, but nothing worked,,,,,So I set it back to factory defaults like new again, solved the problem,,,you may want to back up any thing you think is useful,,,reboot and on booting ALT + F10 continuously,,,may work :)

08-01-2008, 07:25 PM	#1 (permalink)
xplayitloudx Registered User Join Date: Aug 2008 Location: pa Posts: 3 OS: xp	My laptop shuts off randomly. Hi, this is my first post. I have been having a problem w/ my Acer laptop. It will shut off randomly if i play a game or if i scan my laptop or when i'm converting music videos for my mp3 player. I think my laptop might be low on memory, that's what my friend told me anyway. How can i fix this? He told me that i need to buy a memory stick. I don't kno wat to do.

08-02-2008, 10:39 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,144 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: My laptop shuts off randomly. Post your laptop details including current specifications (RAM, CPU, etc.). Also it could be possible that yours is overheating. Install SPeedFan or NHC to get your temps. Observe the temp at the point you get the shutdown... or at least near it. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

08-02-2008, 11:21 AM	#3 (permalink)
Uberman Registered User Join Date: Aug 2008 Location: Iowa Posts: 7 OS: Windows Vista	Re: My laptop shuts off randomly. If your warrenty is still good take it back to the store you bought it from cause mine did that and its a Toshiba but we brought it back to the store and they fixed it and it doesnt do that anymore, so you might want to do that. __________________ If its not broke dont fix it

08-03-2008, 01:57 PM	#4 (permalink)
xplayitloudx Registered User Join Date: Aug 2008 Location: pa Posts: 3 OS: xp	Re: My laptop shuts off randomly. ugh..i have no idea...um..its an Aspire 5000, its an XP service pack 2, its platform is Mobile AMD Turion 64 processor, system memory is 512 MB

08-03-2008, 02:38 PM	#5 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,144 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: My laptop shuts off randomly. Start with cleaning the vents/heatsink. Make sure that when in use, nothing blocks the vents. As previously advised, observe the temps. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

08-03-2008, 02:48 PM	#6 (permalink)
xplayitloudx Registered User Join Date: Aug 2008 Location: pa Posts: 3 OS: xp	Re: My laptop shuts off randomly. ugh..i have no idea how to do tht..i thought my laptop was very low on memory..thts wat my friend told me

08-03-2008, 03:01 PM	#7 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,144 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: My laptop shuts off randomly. Get a can of compressed air. Blow a good amount thru the vents. Continue until most of the dust/if not all have been blown out. Install SpeedFan or NHC to see your temps. Also do test your RAM with Memtest86+. You can get this by d/loading the ISO file from the link on my sig. Extract the file to your Desktop. You will need a CD burning tool to do this like Nero or ImgBurn. If using ImgBurn, just right click on the ISO file and select Burn with ImgBurn... make sure a blank CD is in your CD drive. About your friends advise, if your laptop is low on memory, it would freeze and hang or probably BSOD but not (IMHO) shutdown randomly. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

09-15-2008, 01:42 PM	#8 (permalink)
kaycampbell Registered User Join Date: Aug 2007 Posts: 14 OS: XP	Re: My laptop shuts off randomly. It may have SPYWARE or VIRUS aswell, my Aspire 3000 was doing the same thing, tried Spyware removers and Anti Virus programs, but nothing worked,,,,,So I set it back to factory defaults like new again, solved the problem,,,you may want to back up any thing you think is useful,,,reboot and on booting ALT + F10 continuously,,,may work :)