external mouse freezes

niknolan · 07-22-2008, 09:10 PM

My HP works fine. I just have geek squad take care of all the virus but the original problem was always with external mouse. Touch pad is great but external mouse will freeze after 2 or 3minutes.
Geek Squad couldn't fix it but was wondering this forum can help me.
I will appreciate all your help.
Thank you

**TriggerFinger** · 07-22-2008, 09:55 PM

Hi,
2 or 3 minutes? is this from the time you have booted into Windows? Btw, how is your mouse connected (wireless or USB)?

niknolan · 07-22-2008, 11:15 PM

It is connected through the usb.
Anytime I use the laptop if just freezes with 2 or 3 minutes.
The mouse works in other laptop

**TriggerFinger** · 07-23-2008, 07:21 AM

provide details about the laptop (make/model, OS, bios level, SP,....)?

have you tried using the mouse on a similar laptop (same make and model)? also have you tried using a different operating system in your laptop (i.e. linux)? if not, try it with a live CD so you won't have to install linux in your hard drive. try knoppix or ubuntu or pclinuxos if one of these works with your laptop.

niknolan · 07-23-2008, 09:53 AM

Thank you so much for your reply.

The laptop is HP pavillion dv 4000. I just have everything redone. It is in factory style right. I have downloaded anything either than mozilla firefox.
The laptop is fast except for the mouse. I am using the same mouse in compaq laptop right now which works just fine.

**TriggerFinger** · 07-23-2008, 10:10 AM

how about trying another operating system?

07-22-2008, 09:10 PM	#1 (permalink)
niknolan Registered User Join Date: Jul 2008 Posts: 5 OS: xp	external mouse freezes My HP works fine. I just have geek squad take care of all the virus but the original problem was always with external mouse. Touch pad is great but external mouse will freeze after 2 or 3minutes. Geek Squad couldn't fix it but was wondering this forum can help me. I will appreciate all your help. Thank you

07-22-2008, 09:55 PM	#2 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,783 OS: DOS 6.0	Re: external mouse freezes Hi, 2 or 3 minutes? is this from the time you have booted into Windows? Btw, how is your mouse connected (wireless or USB)? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED

07-22-2008, 11:15 PM	#3 (permalink)
niknolan Registered User Join Date: Jul 2008 Posts: 5 OS: xp	Re: external mouse freezes It is connected through the usb. Anytime I use the laptop if just freezes with 2 or 3 minutes. The mouse works in other laptop

07-23-2008, 07:21 AM	#4 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,783 OS: DOS 6.0	Re: external mouse freezes provide details about the laptop (make/model, OS, bios level, SP,....)? have you tried using the mouse on a similar laptop (same make and model)? also have you tried using a different operating system in your laptop (i.e. linux)? if not, try it with a live CD so you won't have to install linux in your hard drive. try knoppix or ubuntu or pclinuxos if one of these works with your laptop. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED

07-23-2008, 09:53 AM	#5 (permalink)
niknolan Registered User Join Date: Jul 2008 Posts: 5 OS: xp	Re: external mouse freezes Thank you so much for your reply. The laptop is HP pavillion dv 4000. I just have everything redone. It is in factory style right. I have downloaded anything either than mozilla firefox. The laptop is fast except for the mouse. I am using the same mouse in compaq laptop right now which works just fine.

07-23-2008, 10:10 AM	#6 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,783 OS: DOS 6.0	Re: external mouse freezes how about trying another operating system? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED