laptop freeze's after 2gb memory upgrade

pitman3 · 07-22-2008, 04:07 PM

Toshiba A135-S2256 satellite notebook freeze's after my 2gb upgrade, sometimes it runs for a while and other times it restarts right after the post screen? (computer post screen and system information shows installed memory correctly 1gb, 1.5 gb 2gb)
It will run on one 1GB stick at a time in either slot and will run on my old 512 sticks, but anything past 1 GB in any combination causes the freez-up's?
My specs say the laptop can handle minimum 512 mb to maximum 2GB memory I confirmed this before ordering the memory.
I believe the new memory is good since they both work when installed one at a time.
Is there any settings that can be causeing this, do i need to re-install vista to correct this? (operating system windows vista basic spk 1)
Any suggestions would be appreciated??

wrench97 · 07-22-2008, 04:26 PM

How did you select the memory?
With the memory manufactures configurer? Or some other way.

pitman3 · 07-22-2008, 05:11 PM

I used Toshiba's site to enter laptop make, model, etc to get to the specified parts for my model (memory part # ktt533d2/1g) pc2-4200 533mhz and ordered from toshiba direct

wrench97 · 07-22-2008, 05:16 PM

Good that's how you should do it.
I would contact Kingston They will support the purchase and will be able to tell you if any changes are required, or needed
http://www.kingston.com/company/contact.asp

pitman3 · 07-22-2008, 05:20 PM

I will make contact with them and update the thread with what i find out , Thanks

**TriggerFinger** · 07-22-2008, 05:54 PM

just my two cents....

may be you should try running a linux live CD or BartPE/XP. if you get the freeze then it could be the RAM but if you don't then it could be hard drive or Windows caused.

also run Memtest86+ to test the RAM modules individually. Make 2 passes for each module.

pitman3 · 07-23-2008, 04:20 AM

Sometimes it works in safe mode?

dai · 07-23-2008, 05:15 AM

i had the same problem with kingston ram swapped to corsair problem gone

07-22-2008, 04:07 PM	#1 (permalink)
pitman3 Registered User Join Date: Jul 2008 Location: Michigan Posts: 7 OS: Vista basic SPK 1	laptop freeze's after 2gb memory upgrade Toshiba A135-S2256 satellite notebook freeze's after my 2gb upgrade, sometimes it runs for a while and other times it restarts right after the post screen? (computer post screen and system information shows installed memory correctly 1gb, 1.5 gb 2gb) It will run on one 1GB stick at a time in either slot and will run on my old 512 sticks, but anything past 1 GB in any combination causes the freez-up's? My specs say the laptop can handle minimum 512 mb to maximum 2GB memory I confirmed this before ordering the memory. I believe the new memory is good since they both work when installed one at a time. Is there any settings that can be causeing this, do i need to re-install vista to correct this? (operating system windows vista basic spk 1) Any suggestions would be appreciated?? Last edited by pitman3 : 07-22-2008 at 04:10 PM. Reason: add operating system

07-22-2008, 04:26 PM	#2 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 3,501 OS: XPSP2	Re: laptop freeze's after 2gb memory upgrade How did you select the memory? With the memory manufactures configurer? Or some other way. __________________

07-22-2008, 05:11 PM	#3 (permalink)
pitman3 Registered User Join Date: Jul 2008 Location: Michigan Posts: 7 OS: Vista basic SPK 1	Re: laptop freeze's after 2gb memory upgrade I used Toshiba's site to enter laptop make, model, etc to get to the specified parts for my model (memory part # ktt533d2/1g) pc2-4200 533mhz and ordered from toshiba direct Last edited by pitman3 : 07-22-2008 at 05:15 PM.

07-22-2008, 05:16 PM	#4 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 3,501 OS: XPSP2	Re: laptop freeze's after 2gb memory upgrade Good that's how you should do it. I would contact Kingston They will support the purchase and will be able to tell you if any changes are required, or needed http://www.kingston.com/company/contact.asp __________________

07-22-2008, 05:20 PM	#5 (permalink)
pitman3 Registered User Join Date: Jul 2008 Location: Michigan Posts: 7 OS: Vista basic SPK 1	Re: laptop freeze's after 2gb memory upgrade I will make contact with them and update the thread with what i find out , Thanks

07-22-2008, 05:54 PM	#6 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,365 OS: DOS 6.0	Re: laptop freeze's after 2gb memory upgrade just my two cents.... may be you should try running a linux live CD or BartPE/XP. if you get the freeze then it could be the RAM but if you don't then it could be hard drive or Windows caused. also run Memtest86+ to test the RAM modules individually. Make 2 passes for each module. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED Last edited by TriggerFinger : 07-22-2008 at 05:59 PM.

07-23-2008, 04:20 AM	#7 (permalink)
pitman3 Registered User Join Date: Jul 2008 Location: Michigan Posts: 7 OS: Vista basic SPK 1	Re: laptop freeze's after 2gb memory upgrade Sometimes it works in safe mode?

07-23-2008, 05:15 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 42,084 OS: vista 32x ultimate retail	Re: laptop freeze's after 2gb memory upgrade i had the same problem with kingston ram swapped to corsair problem gone __________________