lenovo Y410G laptop help

capt_nemo777 · 07-20-2008, 03:18 AM

last night i was still enjoying using my laptop like the usual almost the whole day running it. then just this morning, my laptop doesn't boot anymore, what's going on? well the laptop power indicator is on and has light in it, but it doesn't boot on the screen.. someone told me that i should try to use a desktop monitor and plug it in to my laptop and test if i can see any display, i did tried that but nothing happened, i still can't see any display. im curious about this, what is the problem then? if its not the lcd, and there should be a windows booting sound even though you can't see a display on start up right?, please guys, help me with this problem..

wrench97 · 07-20-2008, 03:51 AM

Try unplugging the power adapter, remove the battery, press and hold the power button for 30 seconds, release the button install the battery, hook up the power adapter, see if it boots now.

capt_nemo777 · 07-20-2008, 05:11 AM

Quote:

Originally Posted by wrench97

Try unplugging the power adapter, remove the battery, press and hold the power button for 30 seconds, release the button install the battery, hook up the power adapter, see if it boots now.

I just followed your instruction but still, it just powers up but doesn't b0ot at all, and no s0und of windows.. What should i do n0w?

wrench97 · 07-20-2008, 05:25 AM

Try shining a flashlight at an angle along the screen do you see any images I.E. windows boot screen or bios logo?

capt_nemo777 · 07-20-2008, 05:46 AM

Quote:

Originally Posted by wrench97

Try shining a flashlight at an angle along the screen do you see any images I.E. windows boot screen or bios logo?

I d0nt c a thing sir, all it does n0w is the power indicator is on, and i can feel d fan is runnin. What to do now?am so helpless, am using my phonet at dis m0ment,i h0pe u can help me sort dis out

wrench97 · 07-20-2008, 05:53 AM

Do you see the cd/dvd drive light flash or does it make any sound from the cd/dvd or the hard drive?

capt_nemo777 · 07-20-2008, 06:04 AM

Quote:

Originally Posted by wrench97

Do you see the cd/dvd drive light flash or does it make any sound from the cd/dvd or the hard drive?

Yeah,the dvd r0m has a s0und each time i turn d laptop on sir,d s0und of d r0m is n0rmal, it s0unds like my laptop is runin n0rmaly.

wrench97 · 07-20-2008, 06:48 AM

Last thing I know to try is pressing FN and + to make sure the screen is at full brightness
But I think your going to have to take it in and have it checked out.

capt_nemo777 · 07-20-2008, 07:37 AM

Quote:

Originally Posted by wrench97

Last thing I know to try is pressing FN and + to make sure the screen is at full brightness
But I think your going to have to take it in and have it checked out.

yeah, i did tried all the different FN + key combinations, but still nothing happened..geeez. i don't know what's gonna happen now.. hope the shop can fix the problem

**TriggerFinger** · 07-20-2008, 01:53 PM

Hi,

Looks like video card/chip is gone. Try the external monitor again but follow these steps (just in case)...
1. power off laptop
2. plug in external monitor
3. power ON monitor
4. power ON laptop

Btw when you say there is NOTHING on the screen, you mean nothing as in no blinking cursor, no POST, just blank dark LCD?

capt_nemo777 · 07-20-2008, 04:42 PM

Quote:

Originally Posted by TriggerFinger

Hi,

Looks like video card/chip is gone. Try the external monitor again but follow these steps (just in case)...
1. power off laptop
2. plug in external monitor
3. power ON monitor
4. power ON laptop

Btw when you say there is NOTHING on the screen, you mean nothing as in no blinking cursor, no POST, just blank dark LCD?

yeah exactly, just blank dark LCD.. though the power indicator is on, and the dvd rom produces sound like the normal way when i turned the laptop on.

**TriggerFinger** · 07-20-2008, 07:19 PM

Do you notice if the HDD activity LED is blinking when laptop is booting up?

capt_nemo777 · 07-20-2008, 10:42 PM

Quote:

Originally Posted by TriggerFinger

Do you notice if the HDD activity LED is blinking when laptop is booting up?

in the normal way, while the power adapter is connectid, its the battery indicator led that blinks while the laptop is booting.. and yeah it does blink, and it stops..and remains like a dead machine with a lighted power on indicator

**TriggerFinger** · 07-20-2008, 11:02 PM

Just a few more things to try...

1. Remove battery and unplug AC adapter. Remove the CMOS battery for like 10 to 15 min. Power ON.

2. Power ON without the hard drive. Obviously this will end in error. Let's hope it shows something on the screen.

capt_nemo777 · 07-21-2008, 01:42 AM

Quote:

Originally Posted by TriggerFinger

Just a few more things to try...

1. Remove battery and unplug AC adapter. Remove the CMOS battery for like 10 to 15 min. Power ON.

2. Power ON without the hard drive. Obviously this will end in error. Let's hope it shows something on the screen.

man, am scared to tweak the internal organs of my laptops..i still have the warranty of it..ima bring it to the shop tomorrow..i wish they'll replace it with brand new LOL

**TriggerFinger** · 07-21-2008, 07:35 AM

ooops, my fault capt_nemo777, i should have asked you first if it is still in warranty.

well that is the BEST option that you have if it still is.

please do post back what they find out so others can benefit. thanks.

capt_nemo777 · 07-22-2008, 05:17 AM

Quote:

Originally Posted by TriggerFinger

ooops, my fault capt_nemo777, i should have asked you first if it is still in warranty.

well that is the BEST option that you have if it still is.

please do post back what they find out so others can benefit. thanks.

I went to the shop awhile ago, I told them the laptop is not booting anymore though the power indicator is lighted, i asked if they will replace it. they said, if the laptop is used only for 1 month, then it should be replaced, but i have already used it 3 months already , i was watching their tech support while he was observing my laptop in any angles, then finally he asked for the receipt of my laptop, because he told me they are not allowed to disect the laptop,(LMAO)... they can only tweak the memory and battery and nothing follows. so they gave me another receipt, as proof that they received my laptop. my lappy will be forwarded to IBM, as for the warranty and it will take 2 weeks .....geeezzzz,..that's alot of time to waste ...(hey!, anyone who wants to lend me a laptop? lol, )

07-20-2008, 03:18 AM	#1 (permalink)
capt_nemo777 Registered User Join Date: Jul 2008 Posts: 9 OS: vista	lenovo Y410G laptop help last night i was still enjoying using my laptop like the usual almost the whole day running it. then just this morning, my laptop doesn't boot anymore, what's going on? well the laptop power indicator is on and has light in it, but it doesn't boot on the screen.. someone told me that i should try to use a desktop monitor and plug it in to my laptop and test if i can see any display, i did tried that but nothing happened, i still can't see any display. im curious about this, what is the problem then? if its not the lcd, and there should be a windows booting sound even though you can't see a display on start up right?, please guys, help me with this problem..

07-20-2008, 03:51 AM	#2 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 2,138 OS: XPSP2	Re: lenovo Y410G laptop help Try unplugging the power adapter, remove the battery, press and hold the power button for 30 seconds, release the button install the battery, hook up the power adapter, see if it boots now. __________________

07-20-2008, 05:25 AM	#4 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 2,138 OS: XPSP2	Re: lenovo Y410G laptop help Try shining a flashlight at an angle along the screen do you see any images I.E. windows boot screen or bios logo? __________________

07-20-2008, 05:53 AM	#6 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 2,138 OS: XPSP2	Re: lenovo Y410G laptop help Do you see the cd/dvd drive light flash or does it make any sound from the cd/dvd or the hard drive? __________________

07-20-2008, 06:48 AM	#8 (permalink)
wrench97 Tech Hardware Team Join Date: May 2008 Posts: 2,138 OS: XPSP2	Re: lenovo Y410G laptop help Last thing I know to try is pressing FN and + to make sure the screen is at full brightness But I think your going to have to take it in and have it checked out. __________________

07-20-2008, 01:53 PM	#10 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,676 OS: DOS 6.0	Re: lenovo Y410G laptop help Hi, Looks like video card/chip is gone. Try the external monitor again but follow these steps (just in case)... 1. power off laptop 2. plug in external monitor 3. power ON monitor 4. power ON laptop Btw when you say there is NOTHING on the screen, you mean nothing as in no blinking cursor, no POST, just blank dark LCD? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED

07-20-2008, 07:19 PM	#12 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,676 OS: DOS 6.0	Re: lenovo Y410G laptop help Do you notice if the HDD activity LED is blinking when laptop is booting up? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED

07-20-2008, 11:02 PM	#14 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,676 OS: DOS 6.0	Re: lenovo Y410G laptop help Just a few more things to try... 1. Remove battery and unplug AC adapter. Remove the CMOS battery for like 10 to 15 min. Power ON. 2. Power ON without the hard drive. Obviously this will end in error. Let's hope it shows something on the screen. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED

07-21-2008, 07:35 AM	#16 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 4,676 OS: DOS 6.0	Re: lenovo Y410G laptop help ooops, my fault capt_nemo777, i should have asked you first if it is still in warranty. well that is the BEST option that you have if it still is. please do post back what they find out so others can benefit. thanks. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest Mark the THREAD as SOLVED