XP restarts on Startup

Cruize_90 · 07-18-2008, 08:09 AM

Hello,
I have a Alienware Area 51 Laptop running Windows XP prof SP2. Last night my laptop suddenly froze and I held the power button down to turn it off as nothing was working.
I restarted the Laptop half an hout later and as windows was loading I got a flash of a error screen come up and it rebooted. I have restarted with F2 and reset all settings then reset again with F8 and tried running safe mode, last known config etc which all will not work. While running safemode it stops and restarts every time on C:\windows\system\driver\antispyware.sys I have entered the XP recover CD and changed config to boot from CD which it does. I tried to reinstall windows but when it comes to select a drive I don't have any to choose from. The only way i have found to get to my C: drive is by using a boot CD i have made which gets me to DOS. I'm kinda stuck from here.
Any help would really be appreciated

Cruize_90 · 07-18-2008, 09:17 AM

The Stop code i am getting is:
0x00000024 (0x00190203,0x89bf8868,0xc0000102,0x00000000)

Crespo PC Serv · 07-18-2008, 03:45 PM

get to the recovery console, on the command prompt type

chkdsk c: /r

report back, with ur results. it will scan for any errors on ur hard drive and fix them.

Cruize_90 · 07-19-2008, 02:30 AM

I did try running chkdsk but it says the program requires windows to run or can not be run in dos mode. now on boot up it has started saying that bios is not installed and can't find an operating system??

**TriggerFinger** · 07-19-2008, 05:32 PM

To use CHKDSK /R in Recovery Console you have to have an XP installation CD (FULL version). A recovery CD AFAIK would not help.

Here's a few things you can try:
1. Run Memtest86+ to check your RAM. You can run 2 passes for each module but you should run with one RAM module installed at a time. Or you can run this this overnight. D/load Memtest from the link on my sig. Burn it to a blank CD using ImgBurn or Nero or similar program. Copying it directly to CD without using these tools will not give you a working CD.

2. Run your hard drive maker's diagnostic to check your hard drive. Follow the HDD Diagnostic Tools link on my sig to download your specific utility. If you are using Toshiba drives, get the Hitachi Drive Fitness Test utility.

joy14 · 07-20-2008, 11:59 PM

Dear Sir,
Do you have your Windows XP CD?

If so, boot up with that and choose "R" at the first menu, that will get you into the recovery console, from there, at the prompt, type in "chkdsk /r" without the quotation marks.

Let check disk run, it may take some time, but when it's finished, type in "exit" and let the system reboot. Hopefully it will fix any system files that may have gotten corrupted.

If that doesn't work, post back.

Good Luck!

Cruize_90 · 07-22-2008, 08:18 AM

Yep I have done that and I get a message saying the drive has a unrecoverable error.
When I go to reinstall windows from the XP disk I agree to the user agreement and have a screen which asks me to select a drive or partition for windows to be installed. From here I have no drives showing in the list to install too, the list is empty.
When trying to start the laptop without a disk and boot normally I get a message now saying that the BIOS is not installed and no operating system is found.
Whatever it is, it seems to be getting worse.

**TriggerFinger** · 07-22-2008, 08:24 AM

Quote:

Originally Posted by Cruize_90

Yep I have done that and I get a message saying the drive has a unrecoverable error.
When I go to reinstall windows from the XP disk I agree to the user agreement and have a screen which asks me to select a drive or partition for windows to be installed. From here I have no drives showing in the list to install too, the list is empty.
When trying to start the laptop without a disk and boot normally I get a message now saying that the BIOS is not installed and no operating system is found. -- hard drive may be dead. replace it with a working one and try reinstall again.
Whatever it is, it seems to be getting worse.

vladimirb · 07-22-2008, 08:29 AM

Hey mate and welcome to TSF...
What make/model is your HDD???
Visit manufacturers Web Site and download testing tools and test HDD for possible bad sectors...
If chkdsk /r experienced unrecoverable errors then could be bad sectors...
Report back please...
P.S. How old is laptop???

suprafly · 07-23-2008, 10:48 AM

Your hard drive's shot from the sounds of it. Get another one and back up what you can from the old one.

Cruize_90 · 07-24-2008, 08:19 AM

Yeah I have the same conclusion. I've tried everything I can think of other than wackin a new HD in there. So Pay day that is my plan. Ball ache as there is loads of software on it and info i'd like if I can but not lookin 2 hopeful of gettin anythin off it.
But payday i'll get a new one and see what happens.
cheers guys.

Cruize_90 · 07-28-2008, 08:01 AM

Ok I have bought a new hard drive and set it up. I still get the same errors and the same stop codes. Changing the Hard Drives seem to have done nothing at all?? At first I had the 0x00000027 stop code while booting up windows. Now when trying to install windows I get a 0x0000008E stop code as well as the laptop telling me the bios is not installed and no operating system can be found. Could this be a motherboard problem?

**TriggerFinger** · 07-28-2008, 08:36 AM

Have you tried my advise in #5 post of this thread... to run Memtest?

Also try to run a different operating system like a linux live CD or an XP/BartPE.

Post back what you find out after running the above.

07-18-2008, 08:09 AM	#1 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	XP restarts on Startup Hello, I have a Alienware Area 51 Laptop running Windows XP prof SP2. Last night my laptop suddenly froze and I held the power button down to turn it off as nothing was working. I restarted the Laptop half an hout later and as windows was loading I got a flash of a error screen come up and it rebooted. I have restarted with F2 and reset all settings then reset again with F8 and tried running safe mode, last known config etc which all will not work. While running safemode it stops and restarts every time on C:\windows\system\driver\antispyware.sys I have entered the XP recover CD and changed config to boot from CD which it does. I tried to reinstall windows but when it comes to select a drive I don't have any to choose from. The only way i have found to get to my C: drive is by using a boot CD i have made which gets me to DOS. I'm kinda stuck from here. Any help would really be appreciated

07-18-2008, 09:17 AM	#2 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	Re: XP restarts on Startup The Stop code i am getting is: 0x00000024 (0x00190203,0x89bf8868,0xc0000102,0x00000000)

07-18-2008, 03:45 PM	#3 (permalink)
Crespo PC Serv Registered User Join Date: Jun 2008 Location: Florida Posts: 86 OS: Windows XP Pro SP3 My System	Re: XP restarts on Startup get to the recovery console, on the command prompt type chkdsk c: /r report back, with ur results. it will scan for any errors on ur hard drive and fix them.

07-19-2008, 02:30 AM	#4 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	Re: XP restarts on Startup I did try running chkdsk but it says the program requires windows to run or can not be run in dos mode. now on boot up it has started saying that bios is not installed and can't find an operating system??

07-19-2008, 05:32 PM	#5 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,326 OS: DOS 6.0	Re: XP restarts on Startup To use CHKDSK /R in Recovery Console you have to have an XP installation CD (FULL version). A recovery CD AFAIK would not help. Here's a few things you can try: 1. Run Memtest86+ to check your RAM. You can run 2 passes for each module but you should run with one RAM module installed at a time. Or you can run this this overnight. D/load Memtest from the link on my sig. Burn it to a blank CD using ImgBurn or Nero or similar program. Copying it directly to CD without using these tools will not give you a working CD. 2. Run your hard drive maker's diagnostic to check your hard drive. Follow the HDD Diagnostic Tools link on my sig to download your specific utility. If you are using Toshiba drives, get the Hitachi Drive Fitness Test utility. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED

07-20-2008, 11:59 PM	#6 (permalink)
joy14 Registered User Join Date: Jul 2008 Posts: 3 OS: XP SP2	Re: XP restarts on Startup Dear Sir, Do you have your Windows XP CD? If so, boot up with that and choose "R" at the first menu, that will get you into the recovery console, from there, at the prompt, type in "chkdsk /r" without the quotation marks. Let check disk run, it may take some time, but when it's finished, type in "exit" and let the system reboot. Hopefully it will fix any system files that may have gotten corrupted. If that doesn't work, post back. Good Luck!

07-22-2008, 08:18 AM	#7 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	Re: XP restarts on Startup Yep I have done that and I get a message saying the drive has a unrecoverable error. When I go to reinstall windows from the XP disk I agree to the user agreement and have a screen which asks me to select a drive or partition for windows to be installed. From here I have no drives showing in the list to install too, the list is empty. When trying to start the laptop without a disk and boot normally I get a message now saying that the BIOS is not installed and no operating system is found. Whatever it is, it seems to be getting worse.

07-22-2008, 08:29 AM	#9 (permalink)
vladimirb Hardware Team Tech Join Date: Mar 2008 Location: Banja Luka, Bosnia and Herzegovina Posts: 1,447 OS: xp pro sp3, Server 2003 My System	Re: XP restarts on Startup Hey mate and welcome to TSF... What make/model is your HDD??? Visit manufacturers Web Site and download testing tools and test HDD for possible bad sectors... If chkdsk /r experienced unrecoverable errors then could be bad sectors... Report back please... P.S. How old is laptop??? __________________ Realm: Bronze Dragonflight - EU Undead Rogue --- Level 70 --- Spec: Combat Orc Shaman --- Level 70 --- Spec: Elemental Tauren Warrior --- Level 70 --- Spec: Protection Troll Priest --- Level 59 --- Spec: Shadow

07-23-2008, 10:48 AM	#10 (permalink)
suprafly Registered User Join Date: Jul 2006 Posts: 61 OS: WinXP	Re: XP restarts on Startup Your hard drive's shot from the sounds of it. Get another one and back up what you can from the old one.

07-24-2008, 08:19 AM	#11 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	Re: XP restarts on Startup Yeah I have the same conclusion. I've tried everything I can think of other than wackin a new HD in there. So Pay day that is my plan. Ball ache as there is loads of software on it and info i'd like if I can but not lookin 2 hopeful of gettin anythin off it. But payday i'll get a new one and see what happens. cheers guys.

07-28-2008, 08:01 AM	#12 (permalink)
Cruize_90 Registered User Join Date: Jul 2008 Posts: 6 OS: XP Professional SP2	Re: XP restarts on Startup Ok I have bought a new hard drive and set it up. I still get the same errors and the same stop codes. Changing the Hard Drives seem to have done nothing at all?? At first I had the 0x00000027 stop code while booting up windows. Now when trying to install windows I get a 0x0000008E stop code as well as the laptop telling me the bios is not installed and no operating system can be found. Could this be a motherboard problem?

07-28-2008, 08:36 AM	#13 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 5,326 OS: DOS 6.0	Re: XP restarts on Startup Have you tried my advise in #5 post of this thread... to run Memtest? Also try to run a different operating system like a linux live CD or an XP/BartPE. Post back what you find out after running the above. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest Mark the THREAD as SOLVED