Dell Latitude D600 AC Power Problems

surfdwn · 07-16-2008, 07:14 PM

My wife and I both are using Dell D600's. Last weekend, suddenly we started both getting a message at startup that the power adapter could not be identified and the computer would boot up at reduced speed.

Her motherboard failed at the same time. I replaced her motherboard with another one that I had, but the AC problem was still there. I purchased a new AC adapter today, and we still get the same message on both units.

Is there something that needs to be reset somewhere? I need some help.

**TriggerFinger** · 07-16-2008, 07:24 PM

Hi,

What is the part number of your adapters?

EDIT:
Just some additional questions. Did you update the BIOS? At what specific point does the message appears?

surfdwn · 07-17-2008, 07:49 PM

I have not updated the bios. This occurs when the laptops are booted up, right after the "Dell" startup screen. It asks for F! to resume or F2 to go to setup.

**TriggerFinger** · 07-17-2008, 08:03 PM

I have seen a lot similar to this... not only for a D600.. just Google 'dell adapter not recognized' unfortunately DELL has no definitive answer. Does your battery continue to charge even with the message?

The solution range from adapter replacement to motherboard replacement. I also have read that you can suppress (disable the option) the message in the BIOS. I would definitely start with this (disabling the message option).

I know you can bypass this with an F1 just make sure your battery continues to charge.

surfdwn · 07-17-2008, 09:40 PM

The batteries in both laptops do not charge with either the original or new chargers after the "F1" startup option.

AYAZ75 · 08-04-2008, 11:29 PM

The Batteryis Not Charge Charger Is Ok

07-16-2008, 07:14 PM	#1 (permalink)
surfdwn Registered User Join Date: Jul 2008 Posts: 3 OS: XP	Dell Latitude D600 AC Power Problems My wife and I both are using Dell D600's. Last weekend, suddenly we started both getting a message at startup that the power adapter could not be identified and the computer would boot up at reduced speed. Her motherboard failed at the same time. I replaced her motherboard with another one that I had, but the AC problem was still there. I purchased a new AC adapter today, and we still get the same message on both units. Is there something that needs to be reset somewhere? I need some help.

07-16-2008, 07:24 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Dell Latitude D600 AC Power Problems Hi, What is the part number of your adapters? EDIT: Just some additional questions. Did you update the BIOS? At what specific point does the message appears? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE Last edited by TriggerFinger; 07-16-2008 at 07:29 PM.

07-17-2008, 07:49 PM	#3 (permalink)
surfdwn Registered User Join Date: Jul 2008 Posts: 3 OS: XP	Re: Dell Latitude D600 AC Power Problems I have not updated the bios. This occurs when the laptops are booted up, right after the "Dell" startup screen. It asks for F! to resume or F2 to go to setup.

07-17-2008, 08:03 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Dell Latitude D600 AC Power Problems I have seen a lot similar to this... not only for a D600.. just Google 'dell adapter not recognized' unfortunately DELL has no definitive answer. Does your battery continue to charge even with the message? The solution range from adapter replacement to motherboard replacement. I also have read that you can suppress (disable the option) the message in the BIOS. I would definitely start with this (disabling the message option). I know you can bypass this with an F1 just make sure your battery continues to charge. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

07-17-2008, 09:40 PM	#5 (permalink)
surfdwn Registered User Join Date: Jul 2008 Posts: 3 OS: XP	Re: Dell Latitude D600 AC Power Problems The batteries in both laptops do not charge with either the original or new chargers after the "F1" startup option.

08-04-2008, 11:29 PM	#6 (permalink)
AYAZ75 Registered User Join Date: Aug 2008 Posts: 1 OS: WIN XP SERVICE PACK2	Re: Dell Latitude D600 AC Power Problems The Batteryis Not Charge Charger Is Ok