Have to press reset button every time to turn on...?

OOHGRRL · 07-01-2008, 07:15 PM

Please excuse me, I am 69% computer clueless here. I have a HP Pavilion ze5170 and if I leave it on and walk away for a little while the screen goes dark and moving the mouse does not bring it back. The blue power button is still illuminated but pressing it does nothing. The only way to get the thing to turn on is to press the reset button. Now if I turn the laptop off and then press the power button it turns on no problem. Someone told me it could be that I am stuck in hibernate mode but offered no repair solution. Please help! I appreciate any ideas here.

**TriggerFinger** · 07-01-2008, 07:27 PM

hi,

first check your RAM if it is working well. run Memtest86+ (d/load link on my sig).

in addition, if you have an XP install CD, run CHKDSK /R in Recovery Console.

if you need more help on how to go about these, just post back.

07-01-2008, 07:15 PM	#1 (permalink)
OOHGRRL Registered User Join Date: Jul 2008 Posts: 1 OS: WINDOWS XP	Have to press reset button every time to turn on...? Please excuse me, I am 69% computer clueless here. I have a HP Pavilion ze5170 and if I leave it on and walk away for a little while the screen goes dark and moving the mouse does not bring it back. The blue power button is still illuminated but pressing it does nothing. The only way to get the thing to turn on is to press the reset button. Now if I turn the laptop off and then press the power button it turns on no problem. Someone told me it could be that I am stuck in hibernate mode but offered no repair solution. Please help! I appreciate any ideas here.

07-01-2008, 07:27 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,832 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Have to press reset button every time to turn on...? hi, first check your RAM if it is working well. run Memtest86+ (d/load link on my sig). in addition, if you have an XP install CD, run CHKDSK /R in Recovery Console. if you need more help on how to go about these, just post back. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE