How can i fix my Alienware Aurora M9700

ssppaazz · 07-01-2008, 10:18 AM

Hi guys, My laptop (Alienware Aurora M9700) seems to be abit... broken. I'll list problems:
1. It wont turn off
2. Screen wont display anything
And that's just about it :S. Only 2 problems, but pretty big. Now everything else seems to work, i see that the on button lights up, all the other lights that normally light up, light up, it makes normal sounds, the 2 fans work. It's just beyond me :S. Plz can some1 help?

Just to clear things up i do understand that this could b my fault, i was opening up the back of this thing, and i was doing some stuff... i dont think i really did anything, the only thing i think that mayb, just mayb, could b broken is Processor, cause I was locking it, unlocking it, and i wasn't made anti-static, so that could b problem... but don't go by this paragraph, see if you can fix problem with 1st paragraph, just use this if u have no idea whats wrong , thx in advance!

Madcatz · 07-01-2008, 11:29 AM

two questions, one...will it not turn off by holding the power button down? or is the only way to power it down is to remove the battery and ac adapter? two...have you tried hooking up an external monitor to see if you have video that way?

without the answer to those two, my very first guess would be a bad motherboard, very very few things will affect a pc not being able to power down by pressing and holding the power button down. and a bad mobo can cause no display at all.

it could be other problems, just very unlikely, like some laptops...the power button has a pc board of its own and is connected by cable to the mobo causing it to not power off. bad memory, inverter, lcd panel can cause no display.

07-01-2008, 10:18 AM	#1 (permalink)
ssppaazz Registered User Join Date: Jul 2008 Posts: 1 OS: windows xp	How can i fix my Alienware Aurora M9700 Hi guys, My laptop (Alienware Aurora M9700) seems to be abit... broken. I'll list problems: 1. It wont turn off 2. Screen wont display anything And that's just about it :S. Only 2 problems, but pretty big. Now everything else seems to work, i see that the on button lights up, all the other lights that normally light up, light up, it makes normal sounds, the 2 fans work. It's just beyond me :S. Plz can some1 help? Just to clear things up i do understand that this could b my fault, i was opening up the back of this thing, and i was doing some stuff... i dont think i really did anything, the only thing i think that mayb, just mayb, could b broken is Processor, cause I was locking it, unlocking it, and i wasn't made anti-static, so that could b problem... but don't go by this paragraph, see if you can fix problem with 1st paragraph, just use this if u have no idea whats wrong , thx in advance!

07-01-2008, 11:29 AM	#2 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,389 OS: XP/7/Server 2008 My System	Re: How can i fix my Alienware Aurora M9700 two questions, one...will it not turn off by holding the power button down? or is the only way to power it down is to remove the battery and ac adapter? two...have you tried hooking up an external monitor to see if you have video that way? without the answer to those two, my very first guess would be a bad motherboard, very very few things will affect a pc not being able to power down by pressing and holding the power button down. and a bad mobo can cause no display at all. it could be other problems, just very unlikely, like some laptops...the power button has a pc board of its own and is connected by cable to the mobo causing it to not power off. bad memory, inverter, lcd panel can cause no display.