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| Laptop Support Support Forum for laptops; Sony, Toshiba, HP, Acer, Dell |
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Thread Tools |
06-23-2008, 09:25 AM
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#1 (permalink) |
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Registered User
Join Date: Jun 2008
Posts: 1
OS: xp
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HP zv5000 Black Screen
No picture on start-up but when I hook up to another monitor, I can see everything. Took it in for diagnostics and was told LCD assembly, call HP. Called HP and got some woman who I could barely understand and after 45 minutes was told to send it in. No way, how can I trust someone who I couldn't even understand. I have read a lot of stuff and came up with two possible solutions: Inverter and backlight. Not sure what to do or what parts to order at this point. Help!!!! Should be an easy fix, right?
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06-23-2008, 10:26 AM
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#2 (permalink) |
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Mentor Hardware Team
Join Date: Jan 2008
Location: LV, NV, USA
Posts: 4,777
OS: DOS 6.0
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Re: HP zv5000 Black Screen
put a light near the lcd. if you can barely the Windows desktop then it could be the backlight or the inverter. you can try replacing the inverter first.
__________________
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