Touchpad scroll not working, Rundll32 error!!!

just_a_beginner · 06-19-2008, 01:38 AM

Hi!

A couple of weeks ago, i had given my lap to someone to look into why it was slow. I've got it back and now,

my touchpad's scroll doesnt work. I tried going to control panel<mouse ,
[b]BUT[b] the instant i click mouse, the following message appears

Unable to connect to Synaptics Pointing Device driver. If you've installed another PS/2 pointing device driver please uninstall the Synaptics driver by clicking on Yes button. You then need to reinstall your pointing device driver for your external device again. Do u want to uninstall the synaptics driver now? Yes / No

the moment i hit NO, another msg appears saying

Windows host process Rundll32 has stopped working?
Debug/Close Program

Mine is HP Pavillion dv2000, Windows Home Premium

CTSNKY · 06-19-2008, 04:37 AM

Download/install the touchpad drivers from HP:

http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en

just_a_beginner · 06-21-2008, 12:54 AM

I went there, and when i clicked the download button, it showed the site didnot exist

**TriggerFinger** · 06-21-2008, 12:57 PM

please do try again... i tried it myself and i was able to download it.

craigwatanabe · 06-21-2008, 11:48 PM

What did your friend do to your computer to speed it up? I'm wondering if your friend ran a virus scan and took out a corrupted .dll file?

That particular file (rundll32) is located in your Windows/system32 folder of your operating system.

What I would do is to go to another computer and copy ( DO NOT USE THE CUT COMMAND ON THIS TASK) that exact file to a thumbdrive then go to your computer and follow this path:

Single right click onto the Start Button

Select Explore

Under My Computer/Local Disk (C:) look for the WINDOWS (all upper case) folder and open that up.

Open up the folder that says "system 32" and look for the file labeled "rundll32"

If you can't find it in this folder simply install the copy from your thumbdrive into this folder and reboot.

If you can find it, that particular rundll32 file is probably corrupted so you'll have to remove it manually and insert the copy from your thumbdrive.

Reboot and that should fix that error message.

just_a_beginner · 06-26-2008, 03:12 AM

Hi,

How do i know that the rundll32 file is indeed corrupted? What if it isnt??

And if i do replace the file, will it make my touchpad's scroll zone work again??

I tried going to HP's site and tried downloading the driver several times, but to no avail. It always shows the msg that either the site does not exist or the server connection (their server connection) has been reset.

just_a_beginner · 06-26-2008, 10:50 AM

But my OS is not xp, it's Microsoft Vista Home Premium edition. Will pasting a rundll file from xp to vista create any problem??

I just cant afford to do anything to mess up my system right now.

06-19-2008, 01:38 AM	#1 (permalink)
just_a_beginner Registered User Join Date: Jun 2008 Posts: 13 OS: Vista	Touchpad scroll not working,Rundll32 error!Plz help!! Hi! A couple of weeks ago, i had given my lap to someone to look into why it was slow. I've got it back and now, my touchpad's scroll doesnt work. I tried going to control panel<mouse , [b]BUT[b] the instant i click mouse, the following message appears Unable to connect to Synaptics Pointing Device driver. If you've installed another PS/2 pointing device driver please uninstall the Synaptics driver by clicking on Yes button. You then need to reinstall your pointing device driver for your external device again. Do u want to uninstall the synaptics driver now? Yes / No the moment i hit NO, another msg appears saying Windows host process Rundll32 has stopped working? Debug/Close Program Mine is HP Pavillion dv2000, Windows Home Premium Last edited by just_a_beginner; 06-19-2008 at 01:46 AM.

06-19-2008, 04:37 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Re: Touchpad scroll not working, Rundll32 error!!! Download/install the touchpad drivers from HP: http://h10025.www1.hp.com/ewfrf/wc/s...os=228&lang=en __________________ GO BIG BLUE!!

06-21-2008, 12:54 AM	#3 (permalink)
just_a_beginner Registered User Join Date: Jun 2008 Posts: 13 OS: Vista	Re: Touchpad scroll not working, Rundll32 error!!! I went there, and when i clicked the download button, it showed the site didnot exist

06-21-2008, 12:57 PM	#4 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,144 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: Touchpad scroll not working, Rundll32 error!!! please do try again... i tried it myself and i was able to download it. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

06-21-2008, 11:48 PM	#5 (permalink)
craigwatanabe Registered User Join Date: Jan 2008 Posts: 282 OS: xp	Re: Touchpad scroll not working, Rundll32 error!!! What did your friend do to your computer to speed it up? I'm wondering if your friend ran a virus scan and took out a corrupted .dll file? That particular file (rundll32) is located in your Windows/system32 folder of your operating system. What I would do is to go to another computer and copy ( DO NOT USE THE CUT COMMAND ON THIS TASK) that exact file to a thumbdrive then go to your computer and follow this path: Single right click onto the Start Button Select Explore Under My Computer/Local Disk (C:) look for the WINDOWS (all upper case) folder and open that up. Open up the folder that says "system 32" and look for the file labeled "rundll32" If you can't find it in this folder simply install the copy from your thumbdrive into this folder and reboot. If you can find it, that particular rundll32 file is probably corrupted so you'll have to remove it manually and insert the copy from your thumbdrive. Reboot and that should fix that error message. __________________ A computer is only as powerful as it's user so build wisely. Last edited by craigwatanabe; 06-21-2008 at 11:49 PM.

06-26-2008, 03:12 AM	#6 (permalink)
just_a_beginner Registered User Join Date: Jun 2008 Posts: 13 OS: Vista	Re: Touchpad scroll not working, Rundll32 error!!! Hi, How do i know that the rundll32 file is indeed corrupted? What if it isnt?? And if i do replace the file, will it make my touchpad's scroll zone work again?? I tried going to HP's site and tried downloading the driver several times, but to no avail. It always shows the msg that either the site does not exist or the server connection (their server connection) has been reset.

06-26-2008, 10:50 AM	#7 (permalink)
just_a_beginner Registered User Join Date: Jun 2008 Posts: 13 OS: Vista	Re: Touchpad scroll not working, Rundll32 error!!! But my OS is not xp, it's Microsoft Vista Home Premium edition. Will pasting a rundll file from xp to vista create any problem?? I just cant afford to do anything to mess up my system right now.