Oh no! Please help! Bios prob

jcroc · 06-17-2008, 02:08 AM

My Toshiba satellite m100 laptop is showing some fairly peculiar symptoms. It started out with a problem of sometimes failing to charge (orange led would not show up, or would go out and not come back on and start battery charging until battery pulled out and put back in). Soon after, the Toshiba power cord no longer even registered – so we got a new power cord, which charged the battery, but we are unable to run the laptop without the battery in. Now, the battery charges until deciding to drop from 99% to 3% and stay there, at 3% beeping and going nowhere. It stops charging, too – and turns off eventually (probably when it actually runs out of battery). You must remove and replace the battery to get it charging again.

So – any ideas? I thought new battery, but am not certain, as shouldn't the power cord be able to start the laptop without the battery in? (I did manage this once today, but usually, it doesn't work).

Save me from my laptop's weirdness!
Thanks,
Jess

Oh also, it is out of warranty and was bought in Malaysia, so Toshiba here have refused to repair or order parts for it. I'm sure I could get it fixed if I knew the prob though.

Cair · 06-17-2008, 11:30 AM

oh god... malaysia.. i was born there and that place is horrible. okay back to business, i think your charger outlet might be deficient, happened to my old laptop, this might be expensive but i would recommend you take it to PCClub and do a diagnostic on it 120 bucks for that...

**TriggerFinger** · 06-17-2008, 05:31 PM

best to check the output voltages. not usually a problem with genuine adapters but sometimes an issue with generics. so regardless if genuine or not, start with this.

next is to clear the CMOS. best if you can also visit Toshiba website. they sometimes have announcements on related problems for particular models. so it is good to check once in a while. you will be surprised that similar cases are resolved by BIOS update.

jcroc · 06-17-2008, 08:43 PM

Quote:

next is to clear the CMOS. best if you can also visit Toshiba website. they sometimes have announcements on related problems for particular models. so it is good to check once in a while. you will be surprised that similar cases are resolved by BIOS update.

Do I do this through the toshiba website?

jcroc · 06-18-2008, 06:01 AM

Ok - I posted a q yesterday about my toshiba satellite m100 having probs with power, and bios was a suggestion - so without having any idea what abios even is, I downloaded this: http://www.downloadsource.net/16237/...ndows-2000-XP/
I know I am a total idiot - but I didn't install it, I just downloaded it to the desktop. I wasn't even sure it would be useful, but was going to take this info to my dad (it sec architecht) and ask what he thought.

Well, on restarting I have a blue box asking for a password I don't know - I am worried I have really screwed up so to speak. What the hell do I do?!?! (besides kick myself - whatever I downloaded was probably a virus or something!!!!)

Banscare · 06-18-2008, 06:08 AM

The first thing is, don't panic. Its not a virus. Well at least the file you downloaded is not a virus. When does the box prompt you for a password? After you get to your Windows loading screen or during boot?

jcroc · 06-18-2008, 06:20 AM

Hi it is right after the toshiba symbol appears (before booting). Thereare options to press f2 or f12 for setup options, and both of these also come up with the password prompt,

jcroc · 06-18-2008, 06:21 AM

So to clarify, before windows loading screen.

Banscare · 06-18-2008, 06:25 AM

That just sounds like a BIOS password. Check this link out and try the first option http://www.laptop-repair.info/toshib..._password.html
I'll be back to check in.

jcroc · 06-18-2008, 06:32 AM

Thanks :) it's a satellite m100 - so bought in 2005, but m100 is listed below and it sounds like pulling it to bits will be involved. My dad will hopefully be able do this. I will also call toshiba and ask them if they'll fix it - they said they weren't able to order any parts of the weird battery prob I've been having as the machine was bought in Malaysia (we're in Australia).

Banscare · 06-18-2008, 07:11 AM

Yea. Worst case scenario you can just pull the BIOS battery and flash the BIOS reseting the password.

jcroc · 06-18-2008, 07:15 AM

Thanks again :)

**TriggerFinger** · 06-18-2008, 08:12 AM

remove the CMOS battery to reset the CMOS.

for the announcements, yes, go the Toshiba support website for details.

dai · 06-18-2008, 02:22 PM

http://www.csd.toshiba.com/cgi-bin/t...all_docs=false

asking for a password apparently indicates a problem with the hard drive
http://www.csd.toshiba.com/cgi-bin/t...ceghdgngdgmn.0

06-17-2008, 02:08 AM	#1 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Help! My laptop is possessed! My Toshiba satellite m100 laptop is showing some fairly peculiar symptoms. It started out with a problem of sometimes failing to charge (orange led would not show up, or would go out and not come back on and start battery charging until battery pulled out and put back in). Soon after, the Toshiba power cord no longer even registered – so we got a new power cord, which charged the battery, but we are unable to run the laptop without the battery in. Now, the battery charges until deciding to drop from 99% to 3% and stay there, at 3% beeping and going nowhere. It stops charging, too – and turns off eventually (probably when it actually runs out of battery). You must remove and replace the battery to get it charging again. So – any ideas? I thought new battery, but am not certain, as shouldn't the power cord be able to start the laptop without the battery in? (I did manage this once today, but usually, it doesn't work). Save me from my laptop's weirdness! Thanks, Jess Oh also, it is out of warranty and was bought in Malaysia, so Toshiba here have refused to repair or order parts for it. I'm sure I could get it fixed if I knew the prob though. Last edited by jcroc; 06-17-2008 at 02:15 AM.

06-17-2008, 11:30 AM	#2 (permalink)
Cair Registered User Join Date: Jun 2008 Posts: 12 OS: WindowsXP Home	Re: Help! My laptop is possessed! oh god... malaysia.. i was born there and that place is horrible. okay back to business, i think your charger outlet might be deficient, happened to my old laptop, this might be expensive but i would recommend you take it to PCClub and do a diagnostic on it 120 bucks for that...

06-17-2008, 05:31 PM	#3 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Help! My laptop is possessed! best to check the output voltages. not usually a problem with genuine adapters but sometimes an issue with generics. so regardless if genuine or not, start with this. next is to clear the CMOS. best if you can also visit Toshiba website. they sometimes have announcements on related problems for particular models. so it is good to check once in a while. you will be surprised that similar cases are resolved by BIOS update. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

06-18-2008, 06:01 AM	#5 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Oh no! Please help! Bios prob Ok - I posted a q yesterday about my toshiba satellite m100 having probs with power, and bios was a suggestion - so without having any idea what abios even is, I downloaded this: http://www.downloadsource.net/16237/...ndows-2000-XP/ I know I am a total idiot - but I didn't install it, I just downloaded it to the desktop. I wasn't even sure it would be useful, but was going to take this info to my dad (it sec architecht) and ask what he thought. Well, on restarting I have a blue box asking for a password I don't know - I am worried I have really screwed up so to speak. What the hell do I do?!?! (besides kick myself - whatever I downloaded was probably a virus or something!!!!) Last edited by dai; 06-18-2008 at 02:02 PM. Reason: language

06-18-2008, 06:08 AM	#6 (permalink)
Banscare Registered User Join Date: Jun 2008 Location: St John's NL Posts: 190 OS: XP Pro 64bit My System	Re: Oh no! Please help! Bios prob The first thing is, don't panic. Its not a virus. Well at least the file you downloaded is not a virus. When does the box prompt you for a password? After you get to your Windows loading screen or during boot? __________________ Ban Computer Support Specialist (MCP, MCSE)

06-18-2008, 06:20 AM	#7 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Re: Oh no! Please help! Bios prob Hi it is right after the toshiba symbol appears (before booting). Thereare options to press f2 or f12 for setup options, and both of these also come up with the password prompt,

06-18-2008, 06:21 AM	#8 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Re: Oh no! Please help! Bios prob So to clarify, before windows loading screen.

06-18-2008, 06:25 AM	#9 (permalink)
Banscare Registered User Join Date: Jun 2008 Location: St John's NL Posts: 190 OS: XP Pro 64bit My System	Re: Oh no! Please help! Bios prob That just sounds like a BIOS password. Check this link out and try the first option http://www.laptop-repair.info/toshib..._password.html I'll be back to check in. __________________ Ban Computer Support Specialist (MCP, MCSE)

06-18-2008, 06:32 AM	#10 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Re: Oh no! Please help! Bios prob Thanks :) it's a satellite m100 - so bought in 2005, but m100 is listed below and it sounds like pulling it to bits will be involved. My dad will hopefully be able do this. I will also call toshiba and ask them if they'll fix it - they said they weren't able to order any parts of the weird battery prob I've been having as the machine was bought in Malaysia (we're in Australia).

06-18-2008, 07:11 AM	#11 (permalink)
Banscare Registered User Join Date: Jun 2008 Location: St John's NL Posts: 190 OS: XP Pro 64bit My System	Re: Oh no! Please help! Bios prob Yea. Worst case scenario you can just pull the BIOS battery and flash the BIOS reseting the password. __________________ Ban Computer Support Specialist (MCP, MCSE)

06-18-2008, 07:15 AM	#12 (permalink)
jcroc Registered User Join Date: Jun 2008 Posts: 7 OS: XP	Re: Oh no! Please help! Bios prob Thanks again :)

06-18-2008, 08:12 AM	#13 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,802 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Help! My laptop is possessed! remove the CMOS battery to reset the CMOS. for the announcements, yes, go the Toshiba support website for details. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

06-18-2008, 02:22 PM	#14 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,281 OS: win 7 32x 64x rtm	Re: Oh no! Please help! Bios prob http://www.csd.toshiba.com/cgi-bin/t...all_docs=false asking for a password apparently indicates a problem with the hard drive http://www.csd.toshiba.com/cgi-bin/t...ceghdgngdgmn.0 __________________