Laptop wont boot?

sammichiaki123 · 06-13-2008, 05:54 PM

I have a HP pavillion dv5000 laptop.

When i turn it on I get the 'Windows did not restart properly screen'and no matter which of the options I choose, i see the windows logo loading after a short time the blue screen apears for a split second and then its back to the first screen all over again.

iv gone into BIOS, i ran the HD self test, and both the short and long test fail before really even doing anything.

I tried Ultimate boot CD on both a dvd and CD and neither do anything, i put the cd drive at the top of the boot order and still no luck
CD works fine on my other PC though

i dont have the original XP cd and im lost on what to do now?

Iv been on here trying to figure it out for hours

Any help would be appreciated!

**TriggerFinger** · 06-14-2008, 09:07 AM

hi,

so you mean you cannot boot from HDD and CD drive? as for your HDD if it failed in the self test, then it could be a goner. consider getting a new HDD.

as for the CD drive, you can test it on another computer via an external enclosure or test it in a similar laptop. if it proves to be defective too, then getting a new one is logical. either way you will need a Windows installation CD to install your operating system.

now if you do not have an XP cd to use, that is a problem that we cannot help you with.

**wrench97** · 06-14-2008, 12:08 PM

Use this link is to HP to order recovery disks.
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

06-13-2008, 05:54 PM	#1 (permalink)
sammichiaki123 Registered User Join Date: Jun 2008 Posts: 1 OS: Windows XP	Laptop wont boot? I have a HP pavillion dv5000 laptop. When i turn it on I get the 'Windows did not restart properly screen'and no matter which of the options I choose, i see the windows logo loading after a short time the blue screen apears for a split second and then its back to the first screen all over again. iv gone into BIOS, i ran the HD self test, and both the short and long test fail before really even doing anything. I tried Ultimate boot CD on both a dvd and CD and neither do anything, i put the cd drive at the top of the boot order and still no luck CD works fine on my other PC though i dont have the original XP cd and im lost on what to do now? Iv been on here trying to figure it out for hours Any help would be appreciated!

06-14-2008, 09:07 AM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,853 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Laptop wont boot? hi, so you mean you cannot boot from HDD and CD drive? as for your HDD if it failed in the self test, then it could be a goner. consider getting a new HDD. as for the CD drive, you can test it on another computer via an external enclosure or test it in a similar laptop. if it proves to be defective too, then getting a new one is logical. either way you will need a Windows installation CD to install your operating system. now if you do not have an XP cd to use, that is a problem that we cannot help you with. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

06-14-2008, 12:08 PM	#3 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,858 OS: Win7	Re: Laptop wont boot? Use this link is to HP to order recovery disks. http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN