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| Laptop Support Support Forum for laptops; Sony, Toshiba, HP, Acer, Dell |
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#1 (permalink) |
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Registered User
Join Date: Jun 2008
Posts: 1
OS: XP
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My brother asked if i could help with a problem he is having with his laptop. He has an Avent laptop running windows XP. When he tries powering it up the starpup process reaches the XP Logo and then goes back to the beginning of the startup process again, and so on. Would anyone have any suggestions on how to fix this problem. Thanks
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#2 (permalink) |
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Registered User
Join Date: May 2008
Posts: 211
OS: XP SP3
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Re: Laptop continually restarting
Tell him to press F8 when he starts up and select the last known good configuration option. If that doesn't work, try to get into safe mode through that same menu and do a system restore.
If he still can't get in, find out if he's getting a blue screen error & if he is, post that here. (Select 'don't automatically restart after failure' option to keep the error on the screen long enough to copy it down). |
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#3 (permalink) |
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Moderator Hardware Team
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Re: Laptop continually restarting
another way is to boot from your XP install CD and run CHKDSK /R in Recovery Console.
if the above still fails to work, try repairing Windows using the steps here: http://www.informationweek.com/news/...leID=189400897
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