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Old 06-12-2008, 10:52 AM   #1 (permalink)
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Question Laptop continually restarting

My brother asked if i could help with a problem he is having with his laptop. He has an Avent laptop running windows XP. When he tries powering it up the starpup process reaches the XP Logo and then goes back to the beginning of the startup process again, and so on. Would anyone have any suggestions on how to fix this problem. Thanks
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Old 06-14-2008, 01:16 AM   #2 (permalink)
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Re: Laptop continually restarting

Tell him to press F8 when he starts up and select the last known good configuration option. If that doesn't work, try to get into safe mode through that same menu and do a system restore.

If he still can't get in, find out if he's getting a blue screen error & if he is, post that here. (Select 'don't automatically restart after failure' option to keep the error on the screen long enough to copy it down).
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Old 06-14-2008, 09:10 AM   #3 (permalink)
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Re: Laptop continually restarting

another way is to boot from your XP install CD and run CHKDSK /R in Recovery Console.

if the above still fails to work, try repairing Windows using the steps here: http://www.informationweek.com/news/...leID=189400897
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