danielst3023

Packard Bell Easynote F5280 D HR Intel 2.8ghz Laptop

Hi, just noted a small problem that has appeared while my wife is playing her games on line or browsing the net. The screen will suddenly have lines down the screen and its garbled. this has only happened a couple of times. If she was to restart the laptop it would be fine dont do it all the time. whilst the lines are there and garbled she can do nothing only shut down and restart. any help please as I have it listed on ebay with the fault mentioned

I have also taken a picture of the problem and also tried connecting to an external LCD Screen and when it happens the external screen goes black.

I also remember that the wife did a bios update the other day and it was working fire up until then could this be the case and should I try restoring the bios

Cheers Daniel

Image


eBay Listing
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=280224868131&ru=http%3A%2F%2Fsearch.ebay.co.uk%3A80%2Fsearch%2Fsearch.dll%3Ffrom%3DR40%26_trksid%3Dm37%26satitle%3D280224868131%26fvi%3D1


any help please

Daniel

TriggerFinger

hi Daniel,

any info on your video card? is it integrated? symptom show video card cannot handle resolution. could mean a defective video card. the downside of laptops is that unless you are on laptops built for gaming or entertainment, the video chip/card most often cannot handle such loads.

does the problem occur only when gaming or does it happen even on ordinary use (browsing the internet, Word, etc. but no games)? does it happen when watching CD/DVD movies?

check if your system is overheating. monitor your temps (use Speedfan or NHC) while playing games and see if the temp rises to high levels (more than 60 deg. C).

danielst3023

Hi, no this has only happened since the bios was updated, and the wife only plays card games and various other low spec games and the game this photo relates to is Clayside.

Temperture I will monitor again today when the wife plays her game but I have left the laptop on all day today playing a DVD, No Errors, No restarts and No wierd pictures.

Resolution is set at 1024 x 768 - 32bit
Graphics:- SISM661FX - 64mb
refresh Rate:- 75hertz

Cheers Daniel

TriggerFinger

hi Daniel,

have you checked if there are new driver versions for chipset and video? updating the bios 'should' not have that effect unless the bios is beta and not a stable release (which i really doubt).

in some laptops you can downgrade the bios to a previous version. i do not know if that is applicable to your model.

post back what you find out.

danielst3023

Hi, i will do a search for drivers but not holding my breath, also I dont think the drivers are downgradable.

Daniel

TriggerFinger

the drivers can be uninstalled and replaced by an older one but for the BIOS... that i am not sure.

try this for video driver: http://www.nodevice.com/driver/SiSM661FX/get29998.html

or directly from SiS website:
http://driver.sis.com/graphic/igp/uniVGA3/uvga3_384.zip

or download the one from Packard Bell website...

http://support.packardbell.com/uk/it...ppn=PB03400601

danielst3023

Hi,

Thankyou for your help we have just uninstalled the drivers and now reinstalling the drivers

we cannot find away of of going back on the bios still lokking on that one.

wife going to play games and run the speedfan aswell and I will let you no if it happens again.

Cheers Daniel

danielst3023

Hi,

last night we installed the updated graphics drivers. and the wife played games browsed the net and no problems with the display the only new problem that has happened since this it powered down a couple of times for no reason.

Cheers Daniel

TriggerFinger

hi Daniel,

how's the temps? is it within acceptable range?

did it suffer from BSOD before shutting down? if ever were there any error messages, or signs before the shut OFF?

if the temps are GOOD and out of the question... run diags on your RAM and HDD. use Memtest86+ (link on my sig). as for the HDD diagnostic, visit the page whose link on my sig (HDD Diagnostic Tool) and d/load the utility for your brand of HDD.

post back what happens.

danielst3023

Ok mate no probs

Gonna do memtest now then the harddrive test then I check the temps again they were fine last night tho.

Cheers Daniel

Speek soon

danielst3023

Started memtest and got to Pass: 14% and then it powered off just trying it again as of typing its currently at
Pass 8
Test 1
Test #4

No errors yet

danielst3023

Hello again,

Memory Test Results Enclosed

TriggerFinger

hi Daniel,

have you tried the hard drive diagnostic? your RAM looks healthy but i notice you did only one pass. i forgot to tell you to run atleast 2 passes (around 2 hours of tests). but nevermind that now... i suggest to go ahead and test your hard drive.

danielst3023

Ok no worrys I will do that in the morning along with the hard drive test got another screen crash see below this was tonight

at 22.14

Also the hard drive installed is a Hitatchi, and i am having problems trying to run it from boot. so i will do a search in the morning on it.



Cheers Daniel

TriggerFinger

hi Daniel,

i forgot to add... video card errors may include these symptoms especially when laptop is moved (even with slightest movement). i am curious if this is applicable to your situation.

danielst3023

Hi & Good Morning

As far as im aware I dont think the laptop moves. it is sat on dining room table then on top of a laptop cooler.

tried the Hitatchi Hard Drive test software again last night still coudnt get it to work must be there software.

Is there anyway in testing the Graphics Card/Chip?

As for testng the Hard Drive I will have to find other software.

Cheers Daniel

danielst3023

Hi,

Forgot to mention running tempertures

Boot Up & idle 28
Running Games/application/Browsing 46

Thats the highest its been

Cheers Daniel

TriggerFinger

danielst3023

Hi, Image shows Memtest

5 Pass



Cheers Daniel

TriggerFinger

thanks... RAM sure looks healthy. l just hope you got the HDD diags to work.