HP Pavilion ze5500 randomly shutting off

shockwaves · 05-12-2008, 08:24 PM

Hi, I'm looking for some help.

My HP Pavilion ze5500 is randomly shutting down on me. It happens without warning, and during all sorts of activities, including when the computer is just sitting idle.

The problem started two days ago, and happens several times a day. It is not overheating. The laptop is not particularly hot when shutting down, and is on a notebook cooler.

I'm running Windows XP Home.

Any idea what could be causing this?

**TriggerFinger** · 05-12-2008, 08:30 PM

hi,

you are correct it may be other things other than overheating. it can be a faulty RAM or hard drive. just to cover the possibility of overheating, get NHC or SpeedFan to monitor your temps. check your temps every now and then just to be sure.

run CHKDSK /R on your hard drive. also use your HDD's diagnostic tool (see link to HDD diagnostic tools on my sig).

also run Memtest86+ (d/load link on my sig) to check your RAM.

do post back what happens.

~~Blue_Gene~~ · 05-13-2008, 09:55 AM

If the HD is going bad then I recommend backing up the data right away.

05-12-2008, 08:24 PM	#1 (permalink)
shockwaves Registered User Join Date: May 2008 Posts: 1 OS: Windows XP Home	HP Pavilion ze5500 randomly shutting off Hi, I'm looking for some help. My HP Pavilion ze5500 is randomly shutting down on me. It happens without warning, and during all sorts of activities, including when the computer is just sitting idle. The problem started two days ago, and happens several times a day. It is not overheating. The laptop is not particularly hot when shutting down, and is on a notebook cooler. I'm running Windows XP Home. Any idea what could be causing this?

05-12-2008, 08:30 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP Pavilion ze5500 randomly shutting off hi, you are correct it may be other things other than overheating. it can be a faulty RAM or hard drive. just to cover the possibility of overheating, get NHC or SpeedFan to monitor your temps. check your temps every now and then just to be sure. run CHKDSK /R on your hard drive. also use your HDD's diagnostic tool (see link to HDD diagnostic tools on my sig). also run Memtest86+ (d/load link on my sig) to check your RAM. do post back what happens. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

05-13-2008, 09:55 AM	#3 (permalink)
~~Blue_Gene~~ Troubled Join Date: May 2008 Posts: 152 OS: Windows XP Professional	Re: HP Pavilion ze5500 randomly shutting off If the HD is going bad then I recommend backing up the data right away.