Cd/Dvd drive is screwed

Capt.O · 05-12-2008, 04:17 PM

I have a toshiba satellite a105. My cd drive will not work at all. Wont open, my computer doesnt even recognize that its there, wont show up on device manager. I've tried reinstalling drivers and just about every other thing i could think of over the past 3 days. I'm pretty sure its dead but if anyone has an idea i'd love to hear it. Big thanks

ps i also have a usb problem. It seems like my computer has a problem and only lets things it want work through usb. For example: i can use my Broadband air card but i cant use a webcam? Or i can use an audio devise like speakers but not a neat reciepts device.....weird. It seems anything that has a installation cd doesnt work. Help please

**TriggerFinger** · 05-12-2008, 06:58 PM

hi Capt.O,

try deleting upper and lower filters in the registry (Google and download CDGONE tool, it will do the same thing). also try it on another computer via USB external enclosure. another way is to use another working drive.

for the USB check device manager if they are recognized. from the samples you gave it seem to me that you may need the drivers for each of the devices you attach via USB (but then again i may be wrong). for the Broadband aircard, is this USB and not PCMCIA? for the webcam, it may need the webcam driver. please validate if these devices have drivers or driver installation CD that you can install.

Capt.O · 05-13-2008, 11:05 AM

Quote:

Originally Posted by TriggerFinger

hi Capt.O,

try deleting upper and lower filters in the registry (Google and download CDGONE tool, it will do the same thing). also try it on another computer via USB external enclosure. another way is to use another working drive.

for the USB check device manager if they are recognized. from the samples you gave it seem to me that you may need the drivers for each of the devices you attach via USB (but then again i may be wrong). for the Broadband aircard, is this USB and not PCMCIA? for the webcam, it may need the webcam driver. please validate if these devices have drivers or driver installation CD that you can install.

Thanks for the advice. I tried the CDGONE tool and it didnt help. I also used a program called guided help and that also deletes the filters in the upper and lower registry. It told me that they dont exist on my computer?

As far as the usb problem. When i plug in a device they sy its an unknown device but i istall the drivers for said device and get the same thing over and over.

**TriggerFinger** · 05-13-2008, 12:50 PM

Quote:

Originally Posted by Capt.O

Thanks for the advice. I tried the CDGONE tool and it didnt help. I also used a program called guided help and that also deletes the filters in the upper and lower registry. It told me that they dont exist on my computer? -- this is possible that upper/lower filters do not exist. could be a dying drive. best if you can test it on another computer via USB external enclosure or use another CD/DVD drive. drivers are often included in Windows XP so no need to install them unless CD/DVD drive comes with drivers for XP.

As far as the usb problem. When i plug in a device they sy its an unknown device but i istall the drivers for said device and get the same thing over and over. -- you mentioned previously this happens if the device has install CDs. forgive my asking but does the laptop meet the minimum requirements in both hardware and operating system? if yes, try to repair Windows.

05-12-2008, 04:17 PM	#1 (permalink)
Capt.O Registered User Join Date: May 2008 Posts: 2 OS: xp	Cd/Dvd drive is screwed I have a toshiba satellite a105. My cd drive will not work at all. Wont open, my computer doesnt even recognize that its there, wont show up on device manager. I've tried reinstalling drivers and just about every other thing i could think of over the past 3 days. I'm pretty sure its dead but if anyone has an idea i'd love to hear it. Big thanks ps i also have a usb problem. It seems like my computer has a problem and only lets things it want work through usb. For example: i can use my Broadband air card but i cant use a webcam? Or i can use an audio devise like speakers but not a neat reciepts device.....weird. It seems anything that has a installation cd doesnt work. Help please

05-12-2008, 06:58 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Cd/Dvd drive is screwed hi Capt.O, try deleting upper and lower filters in the registry (Google and download CDGONE tool, it will do the same thing). also try it on another computer via USB external enclosure. another way is to use another working drive. for the USB check device manager if they are recognized. from the samples you gave it seem to me that you may need the drivers for each of the devices you attach via USB (but then again i may be wrong). for the Broadband aircard, is this USB and not PCMCIA? for the webcam, it may need the webcam driver. please validate if these devices have drivers or driver installation CD that you can install. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE