dv9000z

justs0me · 05-09-2008, 01:24 PM

I have a HP pavilion dv9000z and all of a sudden it shutdown by itself and on reboot the CPU fan didnt work and it wouldn't access the hard drives the hard drive light was on but it freezes at the BIOS. i was able to get into windows XP once by luck, i dunno why it allows me to boot the OS rarely; and i updated the BIOS and rebooted but no change. it just has a black screen and will stay there untill i hit the button to turn it off. i contacted HP support for this and i went through all the trouble shotting with them, but they just want me to send it in... but the warranty is no longer in affect on it... any ideas? i think its the motherboard, but one hp dude said it could be the cpu fan, but i wouldnt think it would have cause that.

**sobeit** · 05-09-2008, 02:13 PM

are you able to enter the bios? if so, does it see your harddrive?

~~Blue_Gene~~ · 05-09-2008, 09:04 PM

Could be a dead drive too. If you are confident in opening up your laptop then I recommend taking out the hard drive and see the manufacturer brand.

Then put the hard-drive back in and go to a working computer and download the latest version of the HD diagnostics utility for the hard-drive. Then put the diagnostics utility that you downloaded onto a CD and boot the computer to the CD.

Then test the HD for errors. Can your computer still post btw?

justs0me · 05-10-2008, 07:49 AM

at the moment when i hit the power button the lights come on (power and panel lights) and it spins the cd drive for a second, but after that its dead and will shortly reboot; the screen is black. The manufacture of the HD is seagate 100gb, and as for checkin the HD now, i dont have another PC that will read sata.

**TriggerFinger** · 05-10-2008, 08:22 AM

try to boot using a live CD (XP live CD or linux live CD). also remove your hard drive just to be sure. if you can consistently boot from your CD drive using an XP live cd (create one using BART PE, pe builder), then you can say it is the hard drive.

aside from doing the above, get the seagate hard drive diagnostics tool (see the HDD Diagnostic Tools link on my sig). i believe you can get the ISO version and burn the image into CD. pop that CD in your CD drive and boot from it. tests are pretty much straightforward and easy to follow.

justs0me · 05-10-2008, 09:26 AM

i put in a linux live CD and the cdrom spun up more than it did before for about 10secs and then it rebooted with the screen being black the whole time with both HD's out.

**TriggerFinger** · 05-10-2008, 09:39 AM

have you tried using an external monitor? if it shows the same symptoms with an external monitor, it could be your video card or your motherboard.

btw, do you experience overheating? clean the insides and reapply thermal compound on CPU and heat sink. also have you tested the RAM?

05-09-2008, 01:24 PM	#1 (permalink)
justs0me Registered User Join Date: May 2008 Posts: 3 OS: xp pro sp2, linux	dv9000z I have a HP pavilion dv9000z and all of a sudden it shutdown by itself and on reboot the CPU fan didnt work and it wouldn't access the hard drives the hard drive light was on but it freezes at the BIOS. i was able to get into windows XP once by luck, i dunno why it allows me to boot the OS rarely; and i updated the BIOS and rebooted but no change. it just has a black screen and will stay there untill i hit the button to turn it off. i contacted HP support for this and i went through all the trouble shotting with them, but they just want me to send it in... but the warranty is no longer in affect on it... any ideas? i think its the motherboard, but one hp dude said it could be the cpu fan, but i wouldnt think it would have cause that.

05-09-2008, 02:13 PM	#2 (permalink)
sobeit Mentor Join Date: Nov 2007 Location: NEAR Posts: 3,720 OS: windows/linux	Re: dv9000z are you able to enter the bios? if so, does it see your harddrive? __________________ Do not feed the trolls.

05-09-2008, 09:04 PM	#3 (permalink)
~~Blue_Gene~~ Troubled Join Date: May 2008 Posts: 152 OS: Windows XP Professional	Re: dv9000z Could be a dead drive too. If you are confident in opening up your laptop then I recommend taking out the hard drive and see the manufacturer brand. Then put the hard-drive back in and go to a working computer and download the latest version of the HD diagnostics utility for the hard-drive. Then put the diagnostics utility that you downloaded onto a CD and boot the computer to the CD. Then test the HD for errors. Can your computer still post btw?

05-10-2008, 07:49 AM	#4 (permalink)
justs0me Registered User Join Date: May 2008 Posts: 3 OS: xp pro sp2, linux	Re: dv9000z at the moment when i hit the power button the lights come on (power and panel lights) and it spins the cd drive for a second, but after that its dead and will shortly reboot; the screen is black. The manufacture of the HD is seagate 100gb, and as for checkin the HD now, i dont have another PC that will read sata.

05-10-2008, 08:22 AM	#5 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 3,815 OS: DOS 6.0	Re: dv9000z try to boot using a live CD (XP live CD or linux live CD). also remove your hard drive just to be sure. if you can consistently boot from your CD drive using an XP live cd (create one using BART PE, pe builder), then you can say it is the hard drive. aside from doing the above, get the seagate hard drive diagnostics tool (see the HDD Diagnostic Tools link on my sig). i believe you can get the ISO version and burn the image into CD. pop that CD in your CD drive and boot from it. tests are pretty much straightforward and easy to follow. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest

05-10-2008, 09:26 AM	#6 (permalink)
justs0me Registered User Join Date: May 2008 Posts: 3 OS: xp pro sp2, linux	Re: dv9000z i put in a linux live CD and the cdrom spun up more than it did before for about 10secs and then it rebooted with the screen being black the whole time with both HD's out.

05-10-2008, 09:39 AM	#7 (permalink)
TriggerFinger Mentor Hardware Team Join Date: Jan 2008 Location: LV, NV, USA Posts: 3,815 OS: DOS 6.0	Re: dv9000z have you tried using an external monitor? if it shows the same symptoms with an external monitor, it could be your video card or your motherboard. btw, do you experience overheating? clean the insides and reapply thermal compound on CPU and heat sink. also have you tested the RAM? __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD list - ImgBurn - HDD Diagnostic Tools - Everest