Lappy won't play my DVDs or CDs

mrswebber · 04-17-2008, 03:24 PM

Keep getting the message: D:\ is not accessible. The request could not be performed because of an I/0 device error.

I'm beat with it.

**michaeldrivas1** · 04-17-2008, 03:43 PM

Have you dropped it in anyway? If so the needle might have lost its alignment. Also go into device manager, do you see any type of symbol next to the drive letter?

mrswebber · 04-17-2008, 03:50 PM

I've not personally, but someone was borrowing it, and it hasn't worked since it's been returned.
Is this problem fixable?

**michaeldrivas1** · 04-17-2008, 03:52 PM

Quote:

Originally Posted by mrswebber

I've not personally, but someone was borrowing it, and it hasn't worked since it's been returned.
Is this problem fixable?

Have you dropped it in anyway? If so the needle might have lost its alignment. If it was dropped it can be fixed but it's to early to tell.

Go into Device manager, do you see any type of symbol next to the drive letter?

mrswebber · 04-17-2008, 03:58 PM

I'm sorry, I'm not great with computers. I'm in "Device Manager" but can't find the "Drive Letter" where do I find it?

**michaeldrivas1** · 04-17-2008, 04:00 PM

it will say DVD/cd rom drives.... But if there was a problem the plus sign next to it would show up minus anyway!

mrswebber · 04-17-2008, 04:02 PM

Okay, it's a "Plus Sign"

**michaeldrivas1** · 04-17-2008, 04:04 PM

Try this simple way! uninstall drive and then reboot lap top when you boot up it should say found new hardware answer the questions on the pop up and say yes to install.... see if that helps. To do this right click on CD rom and then you will see uninstall click on that.

**michaeldrivas1** · 04-17-2008, 04:05 PM

Don't worry I'll wait for you!

mrswebber · 04-17-2008, 04:07 PM

Thanks ever so much for your help. I will try this tomorrow as it's midnight here and I'm scared I screw it up with tiredness.

**michaeldrivas1** · 04-17-2008, 04:09 PM

I understand .... I'll be around my friend Good luck and get some sleep!

dai · 04-17-2008, 04:11 PM

can you see the drive listed in the bios correctly
if you can d/load and run the makers diognostic utility on the drive
what brand and model laptop is it

mrswebber · 04-17-2008, 04:12 PM

You've been a great help thank you. Will give it my best shot tomorrow. I bet I end up needing a new laptop. I'll screw it up good and proper. LOL

Much obliged.

mrswebber · 04-17-2008, 04:14 PM

Quote:

Originally Posted by dai

can you see the drive listed in the bios correctly
if you can d/load and run the makers diognostic utility on the drive
what brand and model laptop is it

Ooooh, you totally lost me. The only thing I know of your question is. It's a LENOVO 3000 C200

dai · 04-17-2008, 06:52 PM

to see all of the bios on this model you have to disable the lenovo boot screen in the bios
to access the bios press f2 as you boot

mrswebber · 04-18-2008, 04:34 AM

So I deleted the driver and thought this had solved my problems, as my DVD sprung into action. However, the volume is very scratchy, alomst as though it is a tape running slow. Also, when the puter starts up, The Windows little jingle sounds very scratchy too.

Think my puter is on it's way out. It's only fourteen months old too.

dai · 04-18-2008, 02:50 PM

i have the same laptop and the sound is terrible,i never use it only pull out monthly to charge the battery
so i have never bothered to find out why it is

**TriggerFinger** · 04-18-2008, 03:50 PM

try updating the audio and chipset drivers. d/load from laptop manufacturer's website.

i hope that helps.

mrswebber · 04-18-2008, 03:53 PM

Hi Dai. Think I'll do an awful lot more homework ,before I buy my next one. I was expecting this one to do me about three years at least.

Been a pig in a poke from the very beginning.

mrswebber · 04-18-2008, 03:56 PM

Quote:

Originally Posted by TriggerFinger

try updating the audio and chipset drivers. d/load from laptop manufacturer's website.

i hope that helps.

Thanks, I'll give it a go.

04-17-2008, 03:24 PM	#1 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Lappy won't play my DVDs or CDs Keep getting the message: D:\ is not accessible. The request could not be performed because of an I/0 device error. I'm beat with it.

04-17-2008, 03:43 PM	#2 (permalink)
michaeldrivas1 BEEN THERE, DONE THAT Join Date: Apr 2008 Location: New York Posts: 1,237 OS: win xp/vista	Re: Lappy won't play my DVDs or CDs Have you dropped it in anyway? If so the needle might have lost its alignment. Also go into device manager, do you see any type of symbol next to the drive letter? Last edited by michaeldrivas1; 04-17-2008 at 03:50 PM.

04-17-2008, 03:50 PM	#3 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs I've not personally, but someone was borrowing it, and it hasn't worked since it's been returned. Is this problem fixable?

04-17-2008, 03:58 PM	#5 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs I'm sorry, I'm not great with computers. I'm in "Device Manager" but can't find the "Drive Letter" where do I find it?

04-17-2008, 04:00 PM	#6 (permalink)
michaeldrivas1 BEEN THERE, DONE THAT Join Date: Apr 2008 Location: New York Posts: 1,237 OS: win xp/vista	Re: Lappy won't play my DVDs or CDs it will say DVD/cd rom drives.... But if there was a problem the plus sign next to it would show up minus anyway!

04-17-2008, 04:02 PM	#7 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs Okay, it's a "Plus Sign"

04-17-2008, 04:04 PM	#8 (permalink)
michaeldrivas1 BEEN THERE, DONE THAT Join Date: Apr 2008 Location: New York Posts: 1,237 OS: win xp/vista	Re: Lappy won't play my DVDs or CDs Try this simple way! uninstall drive and then reboot lap top when you boot up it should say found new hardware answer the questions on the pop up and say yes to install.... see if that helps. To do this right click on CD rom and then you will see uninstall click on that.

04-17-2008, 04:05 PM	#9 (permalink)
michaeldrivas1 BEEN THERE, DONE THAT Join Date: Apr 2008 Location: New York Posts: 1,237 OS: win xp/vista	Re: Lappy won't play my DVDs or CDs Don't worry I'll wait for you!

04-17-2008, 04:07 PM	#10 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs Thanks ever so much for your help. I will try this tomorrow as it's midnight here and I'm scared I screw it up with tiredness.

04-17-2008, 04:09 PM	#11 (permalink)
michaeldrivas1 BEEN THERE, DONE THAT Join Date: Apr 2008 Location: New York Posts: 1,237 OS: win xp/vista	Re: Lappy won't play my DVDs or CDs I understand .... I'll be around my friend Good luck and get some sleep!

04-17-2008, 04:11 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,771 OS: vista 32x 64x ultimate retail	Re: Lappy won't play my DVDs or CDs can you see the drive listed in the bios correctly if you can d/load and run the makers diognostic utility on the drive what brand and model laptop is it __________________

04-17-2008, 04:12 PM	#13 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs You've been a great help thank you. Will give it my best shot tomorrow. I bet I end up needing a new laptop. I'll screw it up good and proper. LOL Much obliged.

04-17-2008, 06:52 PM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,771 OS: vista 32x 64x ultimate retail	Re: Lappy won't play my DVDs or CDs to see all of the bios on this model you have to disable the lenovo boot screen in the bios to access the bios press f2 as you boot __________________

04-18-2008, 04:34 AM	#16 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs So I deleted the driver and thought this had solved my problems, as my DVD sprung into action. However, the volume is very scratchy, alomst as though it is a tape running slow. Also, when the puter starts up, The Windows little jingle sounds very scratchy too. Think my puter is on it's way out. It's only fourteen months old too.

04-18-2008, 02:50 PM	#17 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,771 OS: vista 32x 64x ultimate retail	Re: Lappy won't play my DVDs or CDs i have the same laptop and the sound is terrible,i never use it only pull out monthly to charge the battery so i have never bothered to find out why it is __________________

04-18-2008, 03:50 PM	#18 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,211 OS: Windows 7 Beta, Vista SP1, XP SP3, PCLinuxOS2007	Re: Lappy won't play my DVDs or CDs try updating the audio and chipset drivers. d/load from laptop manufacturer's website. i hope that helps. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Everest HOW TO BURN AN ISO FILE

04-18-2008, 03:53 PM	#19 (permalink)
mrswebber Registered User Join Date: Dec 2007 Location: Scotland Posts: 25 OS: win XP	Re: Lappy won't play my DVDs or CDs Hi Dai. Think I'll do an awful lot more homework ,before I buy my next one. I was expecting this one to do me about three years at least. Been a pig in a poke from the very beginning.