Random freezing

xgm541 · 04-12-2008, 10:24 PM

My computer has been randomly freezing for about 2 months now. At first i thought it was a software problem, probably a driver related thing, and i didnt much look into it. But recently I got more annoyed because it would freeze in the middle of doing work with Microsoft word and i lost everything. My first instinct was to reinstall windows. So, i did, but the problem remained.

My computer just randomly freezes and i cannot move the mouse, and my fan's start throttling to full speed.

This usually happens when I am doing something with switching windows, or opening new programs, or stuff like that. It never happens when I have one window open and doing things there. At first I thought this may be a processor overheating problem, but i doubt it now because I tested a processor stress test, and i ran it for quite some time without problems. It never happens when i am simply away from the computer and it is on.

Where do i go from here? I dont get any error, just a frozen screen and i cant do anything.

bluesrocker · 04-12-2008, 11:45 PM

Go into the BIOS and turn off HyperThreding or if it is not on turnit ON and see if that help you.

dai · 04-13-2008, 12:00 AM

check the event viewer and see if anything is listed at the time of the problem
post details of
cpu
video card
m/b
power supply
brand
wattage
post what the bios lists for
tempetures
voltages

xgm541 · 04-13-2008, 03:44 PM

here are the dxdiag stats

Time of this report: 4/13/2008, 17:44:32
Machine name: MARCIN-5E2036BF
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: 258KA
System Model: 258KA000
BIOS: BIOS Date: 09/06/04 13:15:06 Ver: 08.00.11
Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~790MHz
Memory: 1024MB RAM
Page File: 177MB used, 2283MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

my graphics card is ATI radeon 9700 PRO

since my processor is AMD i dont have hyperthreading, and this is a laptop, also, i dont have temperature sensors that i can access except my hard drive.

As for event log, i will check next time it happens

dai · 04-13-2008, 04:02 PM

i have moved you to laptops
check the air vents are clear of dust
see if this works for you
http://www.diefer.de/i8kfan/index.html

xgm541 · 04-13-2008, 07:18 PM

Sorry for posting in the wrong section!

the program does not work, probably because my computer is not a Dell. I am also almost certain that dust is not the problem because i clean it often. I know when my computer does actually overheat, it doesnt lock up, but it shuts down completely.

I really dont know what the problem might be, thats why I came here. I tried all the obvious things like maybe it was temperature problem, or driver problem, but nothing.

dai · 04-13-2008, 08:14 PM

run
chkdsk /r

04-12-2008, 10:24 PM	#1 (permalink)
xgm541 Registered User Join Date: Jun 2007 Posts: 32 OS: XP	Random freezing My computer has been randomly freezing for about 2 months now. At first i thought it was a software problem, probably a driver related thing, and i didnt much look into it. But recently I got more annoyed because it would freeze in the middle of doing work with Microsoft word and i lost everything. My first instinct was to reinstall windows. So, i did, but the problem remained. My computer just randomly freezes and i cannot move the mouse, and my fan's start throttling to full speed. This usually happens when I am doing something with switching windows, or opening new programs, or stuff like that. It never happens when I have one window open and doing things there. At first I thought this may be a processor overheating problem, but i doubt it now because I tested a processor stress test, and i ran it for quite some time without problems. It never happens when i am simply away from the computer and it is on. Where do i go from here? I dont get any error, just a frozen screen and i cant do anything.

04-12-2008, 11:45 PM	#2 (permalink)
bluesrocker Registered User Join Date: Jan 2008 Posts: 11 OS: xp	Re: Random freezing Go into the BIOS and turn off HyperThreding or if it is not on turnit ON and see if that help you.

04-13-2008, 12:00 AM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Random freezing check the event viewer and see if anything is listed at the time of the problem post details of cpu video card m/b power supply brand wattage post what the bios lists for tempetures voltages __________________

04-13-2008, 03:44 PM	#4 (permalink)
xgm541 Registered User Join Date: Jun 2007 Posts: 32 OS: XP	Re: Random freezing here are the dxdiag stats Time of this report: 4/13/2008, 17:44:32 Machine name: MARCIN-5E2036BF Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254) Language: English (Regional Setting: English) System Manufacturer: 258KA System Model: 258KA000 BIOS: BIOS Date: 09/06/04 13:15:06 Ver: 08.00.11 Processor: AMD Athlon(tm) 64 Processor 3700+, MMX, 3DNow, ~790MHz Memory: 1024MB RAM Page File: 177MB used, 2283MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode my graphics card is ATI radeon 9700 PRO since my processor is AMD i dont have hyperthreading, and this is a laptop, also, i dont have temperature sensors that i can access except my hard drive. As for event log, i will check next time it happens

04-13-2008, 04:02 PM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Random freezing i have moved you to laptops check the air vents are clear of dust see if this works for you http://www.diefer.de/i8kfan/index.html __________________

04-13-2008, 07:18 PM	#6 (permalink)
xgm541 Registered User Join Date: Jun 2007 Posts: 32 OS: XP	Re: Random freezing Sorry for posting in the wrong section! the program does not work, probably because my computer is not a Dell. I am also almost certain that dust is not the problem because i clean it often. I know when my computer does actually overheat, it doesnt lock up, but it shuts down completely. I really dont know what the problem might be, thats why I came here. I tried all the obvious things like maybe it was temperature problem, or driver problem, but nothing.

04-13-2008, 08:14 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,785 OS: win 7 32x 64x rtm	Re: Random freezing run chkdsk /r __________________