HP Pavillion6000 won't boot

Swarley · 04-12-2008, 12:46 PM

My laptop is barely a year old, so I feel like there shouldn't be anything major wrong with it quite yet, but this morning when I attempted to boot it out of sleep mode it wouldn't go.

The normal noises were there, fans starting, I could hear it attempting to boot up, but then it just stops, the lights flash and the process starts all over. It's not making it far enough for anything to show up on the screen at all, or for it to connect to my home network, so that route of trying to retrieve my files isn't an option. I've tried taking the battery out and replacing it to force a restart in case it was simply stuck in hibernation, but got the same result.

Any thoughts?

**TriggerFinger** · 04-12-2008, 01:52 PM

hi Swarley,

is your laptop still in warranty? if so, we usually advise to have it repaired by manufacturer (under warranty claim). we do not want to do or suggest anything that might void your warranty.

but if you want to continue with doing it on your own, here's a one that you can try.

1. Remove battery and unplug DC jack/AC adapter
2. press on power ON button for atleast 30 secs. (more is good).
3. Attach battery and plug in DC jack/AC adapter.
4. Power ON as normal

post back what happens.

Swarley · 04-12-2008, 02:15 PM

No change.

The warranty was only a 1 year so it's no longer covered.

**TriggerFinger** · 04-12-2008, 02:18 PM

Quote:

Originally Posted by Swarley

No change.

The warranty was only a 1 year so it's no longer covered.

ok then.. so how are you with opening up a laptop? i suspect a windows installation or hdd defect but we should run some tests to be sure.

one test is to boot up from CD/DVD drive using a linux live CD or your XP/Vista installation CD or DVD media. if you still cannot see anything on screen, physically remove the hard drive and hook your laptop to an external monitor.

Swarley · 04-12-2008, 02:24 PM

Provided I'm able to loosen the screws I think I could manage. However, I only have about 10 minutes left today before I have to head to work, which I'm sure is not enough time to run the necessary tests.

**TriggerFinger** · 04-12-2008, 02:25 PM

Quote:

Originally Posted by Swarley

Provided I'm able to loosen the screws I think I could manage. However, I only have about 10 minutes left today before I have to head to work, which I'm sure is not enough time to run the necessary tests.

not a problem if you cannot run it today... just post back when you have the results...

get hold of the service manual for your model from HP website (may be). a good reference for disassembly.

Swarley · 04-13-2008, 11:57 AM

I got the hard drive out and used a friend's external enclosure to hook it up to another computer. That's working just fine, so it would seem to not be a hard drive problem.

**TriggerFinger** · 04-13-2008, 12:46 PM

Quote:

Originally Posted by Swarley

I got the hard drive out and used a friend's external enclosure to hook it up to another computer. That's working just fine, so it would seem to not be a hard drive problem.

did you run diagnostics on the drive? also have you tried an external monitor with your laptop?

**TriggerFinger** · 04-14-2008, 10:13 AM

if you have not sorted this out yet, i need you to check this document out and see if it applies to your situation...

http://support.microsoft.com/kb/923232

http://support.microsoft.com/kb/917332/en-us

the first one being the most current one. try the WORKAROUND if it helps you, and once you recover, request for the fix and apply... or download it here http://www.laptopvideo2go.com/driver...v3-x86-enu.exe

04-12-2008, 12:46 PM	#1 (permalink)
Swarley Registered User Join Date: Apr 2008 Posts: 4 OS: xp	HP Pavillion6000 won't boot My laptop is barely a year old, so I feel like there shouldn't be anything major wrong with it quite yet, but this morning when I attempted to boot it out of sleep mode it wouldn't go. The normal noises were there, fans starting, I could hear it attempting to boot up, but then it just stops, the lights flash and the process starts all over. It's not making it far enough for anything to show up on the screen at all, or for it to connect to my home network, so that route of trying to retrieve my files isn't an option. I've tried taking the battery out and replacing it to force a restart in case it was simply stuck in hibernation, but got the same result. Any thoughts?

04-12-2008, 01:52 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP Pavillion6000 won't boot hi Swarley, is your laptop still in warranty? if so, we usually advise to have it repaired by manufacturer (under warranty claim). we do not want to do or suggest anything that might void your warranty. but if you want to continue with doing it on your own, here's a one that you can try. 1. Remove battery and unplug DC jack/AC adapter 2. press on power ON button for atleast 30 secs. (more is good). 3. Attach battery and plug in DC jack/AC adapter. 4. Power ON as normal post back what happens. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

04-12-2008, 02:15 PM	#3 (permalink)
Swarley Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: HP Pavillion6000 won't boot No change. The warranty was only a 1 year so it's no longer covered.

04-12-2008, 02:24 PM	#5 (permalink)
Swarley Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: HP Pavillion6000 won't boot Provided I'm able to loosen the screws I think I could manage. However, I only have about 10 minutes left today before I have to head to work, which I'm sure is not enough time to run the necessary tests.

04-13-2008, 11:57 AM	#7 (permalink)
Swarley Registered User Join Date: Apr 2008 Posts: 4 OS: xp	Re: HP Pavillion6000 won't boot I got the hard drive out and used a friend's external enclosure to hook it up to another computer. That's working just fine, so it would seem to not be a hard drive problem.

04-14-2008, 10:13 AM	#9 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,851 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: HP Pavillion6000 won't boot if you have not sorted this out yet, i need you to check this document out and see if it applies to your situation... http://support.microsoft.com/kb/923232 http://support.microsoft.com/kb/917332/en-us the first one being the most current one. try the WORKAROUND if it helps you, and once you recover, request for the fix and apply... or download it here http://www.laptopvideo2go.com/driver...v3-x86-enu.exe __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE