Acer Aspire 5315 DVD drive issue

jm1986 · 03-15-2008, 07:47 PM

Hi there,

I recently bought an Acer Aspire 5315 (as you probably gathered from the post title!) and at first, the DVD drive worked fine. However, recently (I don't know an exact time when it happened) it has stopped working, to the extent that my laptop doesn't even register that it has a disc drive.

I went into the device manager, and it says that my DVD drive (a Matshita UJ-850S) is faulty, that the drivers are corrupt or missing. However, when I go to refresh them/ replace them, I get a message saying that the drivers are all working fine. Which they obviously ain't...

So, any ideas?!

Cheers muchly!

**oldmn** · 03-15-2008, 09:06 PM

Hi jm1986 Welcome to TSF
Try going into device manager and disabling the drive and then reboot and see if it is found again. If not then the drive may have failed.

jm1986 · 03-15-2008, 10:48 PM

Nah, no such luck I'm afraid. So, a failed drive eh? What does that mean, replacing it?

**oldmn** · 03-15-2008, 11:10 PM

Quote:

What does that mean, replacing it?

Unfortunately yes.
I this system still under the 1 year warranty?
How you get in tochange it. I can't help you with, I haven't had mine apart yet.

jm1986 · 03-16-2008, 09:06 AM

Well I only bought it like, a couple of months ago. So I can take it back to the shop and get it replaced I guess :)

**oldmn** · 03-16-2008, 10:08 AM

That would be my recommendation, that way you would be sure not to void your warranty.

jm1986 · 03-18-2008, 04:42 AM

Hey, fixed it :D

I did a factory settings restore, which wasn't ideal, but it worked,a nd have a DVD drive now!

03-15-2008, 07:47 PM	#1 (permalink)
jm1986 Registered User Join Date: Mar 2008 Posts: 4 OS: Vista Basic	Acer Aspire 5315 DVD drive issue Hi there, I recently bought an Acer Aspire 5315 (as you probably gathered from the post title!) and at first, the DVD drive worked fine. However, recently (I don't know an exact time when it happened) it has stopped working, to the extent that my laptop doesn't even register that it has a disc drive. I went into the device manager, and it says that my DVD drive (a Matshita UJ-850S) is faulty, that the drivers are corrupt or missing. However, when I go to refresh them/ replace them, I get a message saying that the drivers are all working fine. Which they obviously ain't... So, any ideas?! Cheers muchly!

03-15-2008, 09:06 PM	#2 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	Re: Acer Aspire 5315 DVD drive issue Hi jm1986 Welcome to TSF Try going into device manager and disabling the drive and then reboot and see if it is found again. If not then the drive may have failed. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

03-15-2008, 10:48 PM	#3 (permalink)
jm1986 Registered User Join Date: Mar 2008 Posts: 4 OS: Vista Basic	Re: Acer Aspire 5315 DVD drive issue Nah, no such luck I'm afraid. So, a failed drive eh? What does that mean, replacing it?

03-16-2008, 09:06 AM	#5 (permalink)
jm1986 Registered User Join Date: Mar 2008 Posts: 4 OS: Vista Basic	Re: Acer Aspire 5315 DVD drive issue Well I only bought it like, a couple of months ago. So I can take it back to the shop and get it replaced I guess :)

03-16-2008, 10:08 AM	#6 (permalink)
oldmn TSF Enthusiast Join Date: Oct 2005 Location: Gig Harbor Wa Posts: 2,150 OS: XP Pro SP3 X 3 My System	Re: Acer Aspire 5315 DVD drive issue That would be my recommendation, that way you would be sure not to void your warranty. __________________ AVG \| MEMTEST86 \| Zone Alarm \| XXCLONE \| Adaware \| Beyond Compare \| Everest If TSF has helped you, Tell us about it! or Donate to help keep the site up! Sorry no PM's for problems.[/center]

03-18-2008, 04:42 AM	#7 (permalink)
jm1986 Registered User Join Date: Mar 2008 Posts: 4 OS: Vista Basic	Re: Acer Aspire 5315 DVD drive issue Hey, fixed it :D I did a factory settings restore, which wasn't ideal, but it worked,a nd have a DVD drive now!