Acer Aspire dead - won't startup

edamr · 03-15-2008, 12:21 PM

Absolutely no response from the power button. It froze during a chipset driver update, and eventually turned off when the battery ran out...it wouldn't cold shut down via the power button as it froze when the system did.

Now, it won't start at all. I've tried the trick about holding down the power button for 20 secs with no battery installed and nothing's working at all.

Any tips? I wanna try resetting the CMOS maybe, but dunno if that'd void the warranty. Also, if I do try and get it warrantied, are Acer likely to **** around for weeks and weeks before I get it back?

**TriggerFinger** · 03-15-2008, 01:58 PM

Hi,

if it is under warranty... it is best if you return it to them and have it fixed.

edamr · 03-15-2008, 03:47 PM

That's my last resort, but it's kinda vital I get it up and working ASAP what with coursework over easter so I'd rather try and fix it over the next day or two whilst waiting for the office hours of mon-fri 9-5 in which I can actually call and sort out an RMA.

abuser4lif3 · 03-15-2008, 04:44 PM

First thing before you send it to Acer let me say to you: They have terrible customer service, that's why i am trying not to buy Acer laptop.
You should try opening your laptop and see if the power button maybe for some reason got damaged ( bad contact with motherboard or some misplacing damage )... If it's that the trick, then just try to replace your power button or to put it back on place.

**TriggerFinger** · 03-15-2008, 06:15 PM

just friendly reminder - opening up the laptop voids warranty. so if you want to do it, my only advise is to download the service manual from ACER. that would get you started.

**FreoHeaveho** · 03-16-2008, 12:36 PM

return it via warranty or pay to get it fixed if you are short of time.

**ashumann12** · 03-16-2008, 01:29 PM

I agree, anything short of replacing the batt or maybe memory will void an acer warranty. Had my Acer Aspire 5100 apart in less than a month just exploring!

abuser4lif3 · 03-17-2008, 04:01 PM

Watch your exploring next time ashumann12 next time :D I tried that too... :D

03-15-2008, 12:21 PM	#1 (permalink)
edamr Registered User Join Date: Mar 2008 Posts: 10 OS: Vista	Acer Aspire dead - won't startup Absolutely no response from the power button. It froze during a chipset driver update, and eventually turned off when the battery ran out...it wouldn't cold shut down via the power button as it froze when the system did. Now, it won't start at all. I've tried the trick about holding down the power button for 20 secs with no battery installed and nothing's working at all. Any tips? I wanna try resetting the CMOS maybe, but dunno if that'd void the warranty. Also, if I do try and get it warrantied, are Acer likely to **** around for weeks and weeks before I get it back?

03-15-2008, 01:58 PM	#2 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Acer Aspire dead - won't startup Hi, if it is under warranty... it is best if you return it to them and have it fixed. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-15-2008, 03:47 PM	#3 (permalink)
edamr Registered User Join Date: Mar 2008 Posts: 10 OS: Vista	Re: Acer Aspire dead - won't startup That's my last resort, but it's kinda vital I get it up and working ASAP what with coursework over easter so I'd rather try and fix it over the next day or two whilst waiting for the office hours of mon-fri 9-5 in which I can actually call and sort out an RMA.

03-15-2008, 04:44 PM	#4 (permalink)
abuser4lif3 Registered User Join Date: Mar 2008 Posts: 11 OS: Windows Vista	Re: Acer Aspire dead - won't startup First thing before you send it to Acer let me say to you: They have terrible customer service, that's why i am trying not to buy Acer laptop. You should try opening your laptop and see if the power button maybe for some reason got damaged ( bad contact with motherboard or some misplacing damage )... If it's that the trick, then just try to replace your power button or to put it back on place. __________________ laptop-top.com - sweet...

03-15-2008, 06:15 PM	#5 (permalink)
TriggerFinger Moderator Hardware Team Join Date: Jan 2008 Location: USA Posts: 11,846 OS: Vista SP1, XP SP3, PCLinuxOS2007	Re: Acer Aspire dead - won't startup just friendly reminder - opening up the laptop voids warranty. so if you want to do it, my only advise is to download the service manual from ACER. that would get you started. __________________ DBAN - Memtest86+ - BartPE - Linux LiveCD - ImgBurn - HDD Diags - Disk Copy HOW TO BURN AN ISO FILE

03-16-2008, 12:36 PM	#6 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,227 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	Re: Acer Aspire dead - won't startup return it via warranty or pay to get it fixed if you are short of time. __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper

03-16-2008, 01:29 PM	#7 (permalink)
ashumann12 TSF Enthusiast Join Date: Mar 2007 Location: Alabama-usa Posts: 3,945 OS: Vista Ultimate SP1 (64bit) My System Blog Entries: 1	Re: Acer Aspire dead - won't startup I agree, anything short of replacing the batt or maybe memory will void an acer warranty. Had my Acer Aspire 5100 apart in less than a month just exploring! __________________ Adam Sr.

03-17-2008, 04:01 PM	#8 (permalink)
abuser4lif3 Registered User Join Date: Mar 2008 Posts: 11 OS: Windows Vista	Re: Acer Aspire dead - won't startup Watch your exploring next time ashumann12 next time :D I tried that too... :D __________________ laptop-top.com - sweet...