HP pavillion dv4000 laptop cannot locate my cd/dvd drive

volcom3341 · 02-23-2008, 02:25 AM

My computer has had issues with viruses, and has not been running well at all. Until recently i had been able to watch dvd's listen to music etc. but now as i have finally got the recovery disc, the computer won't read it, and the d: drive which is my cd drive doesnt even come up in my computer, as if it had been uninstalled or taken out. Is there anything I can do that isn't going to cost a fortune??

katzka · 02-23-2008, 05:31 PM

does your operating system load windows still? i wonder if you tried doing either last known good configuration ,from boot up .and or , system restore point from before your computer went sideways. just a thought? otherwise from my past experience, you'll probably need to replace your cd/dvd drive , as i believe the recovery disc won't work on an external drive . And yes thats what you are trying to avoid $$$. so do you believe a virus did the damage ?

volcom3341 · 02-25-2008, 12:02 PM

It will load windows occasionally, takes forever to start up if it does, and most of my applications do not work, cant use internet explorer or anything. I do believe the virus did the damage, but I used mcafee, and had to uninstall it cause it was slowing down my system. Is there anyway that i can reformat the hard drive, or something to get my computer back to its out of box state?

katzka · 02-27-2008, 08:08 PM

okay i've checked around some and there may be a solution to reformat without using the cd drive.go to this site http://www.windowsxphome.windowsreinstall.com/
go to the bottom of the page .
Install Help Guides

1..Download Boot Disks for Windows XP
or
2. How to Change CD-Rom to first boot device in the BIOS
or
3. Windows XP install Setup did not find hard drive ,

i think #1 may provide a possible solution.so if you can't access the internet find a friend to download the info and reformat disc for floppy for you from these sites.theres alot of information at this site.good luck

bhahar84 · 03-02-2008, 09:21 AM

Hi volcom3341!!

Try to go to the Regedit:

Start > Run > Regedit

Go to this Registry Key:

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
4D36E965-E325-11CE-BFC1-08002BE10318

Delete all the UpperFilters and LowerFilters on the right panel after you click on the 4D36E965-E325-11CE-BFC1-08002BE10318

Warning: Do not delete the Key or the Multi-String Values. Delete only the LowerFilters and UpperFilters. There might be a LowerFilter.bak or UpperFilter.bak, don't ever delete this key.

Now, exit the Registry and restart your computer

And, your drive should be appeared again

D0xx · 03-05-2008, 07:19 AM

I'm having a similar problem trying to dual boot XP on a vista bus OS disk - HP6820s, no joy with this approach anyone know how to go about this ?

bhahar84 · 03-06-2008, 10:45 AM

Did you try to delete upper filter/lower filter as I mention before?

porosco · 05-13-2008, 11:39 PM

I deleted the Upper limit file, I did not see the lower limit file. I restarted the computer and nothing happened. Now I tunes is saying I should reinstall. Help!

bhahar84 · 05-14-2008, 11:55 PM

Quote:

Originally Posted by porosco

I deleted the Upper limit file, I did not see the lower limit file. I restarted the computer and nothing happened. Now I tunes is saying I should reinstall. Help!

Hi porosco!

Welcome to TSF

Is your drive not detected at the My Computer? Can you explain the issue a little bit more, and I will suggest you try to start a new thread instead of posting here

02-23-2008, 02:25 AM	#1 (permalink)
volcom3341 Registered User Join Date: Feb 2008 Location: los angeles Posts: 2 OS: windows xp professional 2003	HP pavillion dv4000 laptop cannot locate my cd/dvd drive My computer has had issues with viruses, and has not been running well at all. Until recently i had been able to watch dvd's listen to music etc. but now as i have finally got the recovery disc, the computer won't read it, and the d: drive which is my cd drive doesnt even come up in my computer, as if it had been uninstalled or taken out. Is there anything I can do that isn't going to cost a fortune??

02-23-2008, 05:31 PM	#2 (permalink)
katzka Registered User Join Date: Feb 2008 Posts: 2 OS: windows xp	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive does your operating system load windows still? i wonder if you tried doing either last known good configuration ,from boot up .and or , system restore point from before your computer went sideways. just a thought? otherwise from my past experience, you'll probably need to replace your cd/dvd drive , as i believe the recovery disc won't work on an external drive . And yes thats what you are trying to avoid $$$. so do you believe a virus did the damage ?

02-25-2008, 12:02 PM	#3 (permalink)
volcom3341 Registered User Join Date: Feb 2008 Location: los angeles Posts: 2 OS: windows xp professional 2003	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive It will load windows occasionally, takes forever to start up if it does, and most of my applications do not work, cant use internet explorer or anything. I do believe the virus did the damage, but I used mcafee, and had to uninstall it cause it was slowing down my system. Is there anyway that i can reformat the hard drive, or something to get my computer back to its out of box state?

02-27-2008, 08:08 PM	#4 (permalink)
katzka Registered User Join Date: Feb 2008 Posts: 2 OS: windows xp	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive okay i've checked around some and there may be a solution to reformat without using the cd drive.go to this site http://www.windowsxphome.windowsreinstall.com/ go to the bottom of the page . Install Help Guides 1..Download Boot Disks for Windows XP or 2. How to Change CD-Rom to first boot device in the BIOS or 3. Windows XP install Setup did not find hard drive , i think #1 may provide a possible solution.so if you can't access the internet find a friend to download the info and reformat disc for floppy for you from these sites.theres alot of information at this site.good luck

03-02-2008, 09:21 AM	#5 (permalink)
bhahar84 Mysterious Hardware Team Join Date: Jan 2008 Location: Malaysia Posts: 1,375 OS: Windows XP SP2, Vista Ultimate My System	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive Hi volcom3341!! Try to go to the Regedit: Start > Run > Regedit Go to this Registry Key: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class 4D36E965-E325-11CE-BFC1-08002BE10318 Delete all the UpperFilters and LowerFilters on the right panel after you click on the 4D36E965-E325-11CE-BFC1-08002BE10318 *Warning: Do not delete the Key or the Multi-String Values. Delete only the LowerFilters* and UpperFilters. There might be a LowerFilter.bak or UpperFilter.bak, don't ever delete this key.** Now, exit the Registry and restart your computer And, your drive should be appeared again __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.

03-05-2008, 07:19 AM	#6 (permalink)
D0xx Registered User Join Date: Mar 2008 Posts: 1 OS: vista	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive I'm having a similar problem trying to dual boot XP on a vista bus OS disk - HP6820s, no joy with this approach anyone know how to go about this ?

03-06-2008, 10:45 AM	#7 (permalink)
bhahar84 Mysterious Hardware Team Join Date: Jan 2008 Location: Malaysia Posts: 1,375 OS: Windows XP SP2, Vista Ultimate My System	Re: HP pavillion dv4000 laptop cannot locate my cd/dvd drive Did you try to delete upper filter/lower filter as I mention before? __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.

05-13-2008, 11:39 PM	#8 (permalink)
porosco Registered User Join Date: May 2008 Posts: 1 OS: XP	Help, your suggestion didnt work! I deleted the Upper limit file, I did not see the lower limit file. I restarted the computer and nothing happened. Now I tunes is saying I should reinstall. Help!