Cd/DVD Drive Keeps Popping open!

Heartless514 · 02-02-2008, 10:02 AM

Hi, since I got my shiney new Compaq Presario F700 laptop the cd/dvd drive keeps popping open. Well not since i got it but shortly after i got it. It is only functional if I keep my laptop on a flat surface.
Ive messed around with it a little to find out what actually is making it open. My drive it on the right side so when ever i push down on the top of the right side or type on that side hard, it will pop open. Also when i open the drive and put it back it usually pops back out. When I push in a little hard it will pop out too.
So far I've done windows update, spyware/anti-virus/CCleaner, updated cd drive, uninstalled and reinstalled cd drive,and checked connection. Nothing has helped. Its not too much of a problem though becuase whenever I need to use it I can just put it on a flat surface and try not to press down. When its not on a flat surfave I keep it taped shut.
Please help!

2pistolpacker · 02-02-2008, 10:46 AM

Hi Heartless514, it sounds like the latch on the drive is out position or broken. If this were my new laptop, it would be at the repair center right now. Having to tape the cd-rom door shut is not exceptable. Mike

**bhahar84** · 02-06-2008, 04:53 AM

Hi Heartless514!!

Welcome to TSF

MJZZZ already told the exact information for your situation

It seems this is not related with your operating system or software. It is hardware, which is your CD/DVD drive mechanical issue. You might want to consider to send the laptop back to manufacturer again

02-02-2008, 10:02 AM	#1 (permalink)
Heartless514 Registered User Join Date: Feb 2008 Posts: 1 OS: Windows Vista Home Premium	Cd/DVD Drive Keeps Popping open! Hi, since I got my shiney new Compaq Presario F700 laptop the cd/dvd drive keeps popping open. Well not since i got it but shortly after i got it. It is only functional if I keep my laptop on a flat surface. Ive messed around with it a little to find out what actually is making it open. My drive it on the right side so when ever i push down on the top of the right side or type on that side hard, it will pop open. Also when i open the drive and put it back it usually pops back out. When I push in a little hard it will pop out too. So far I've done windows update, spyware/anti-virus/CCleaner, updated cd drive, uninstalled and reinstalled cd drive,and checked connection. Nothing has helped. Its not too much of a problem though becuase whenever I need to use it I can just put it on a flat surface and try not to press down. When its not on a flat surfave I keep it taped shut. Please help!

02-02-2008, 10:46 AM	#2 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: Cd/DVD Drive Keeps Popping open! Hi Heartless514, it sounds like the latch on the drive is out position or broken. If this were my new laptop, it would be at the repair center right now. Having to tape the cd-rom door shut is not exceptable. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

02-06-2008, 04:53 AM	#3 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: Cd/DVD Drive Keeps Popping open! Hi Heartless514!! Welcome to TSF MJZZZ already told the exact information for your situation It seems this is not related with your operating system or software. It is hardware, which is your CD/DVD drive mechanical issue. You might want to consider to send the laptop back to manufacturer again __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]