problems with usb devices

Br0ken · 01-15-2008, 07:51 PM

Hi there folks.

Recently I got a new labtop (hp compaq 6820s) and all was going well till one day it woudn't want to read any new usb devices i tried to connect to it (mouses , flash drives, etc.)

At first it read my first mouse well , a gaming controller , and a flash drive I had. One day a cousin of mines gave me a anti-virus program to install , but it never installed properly (it might have been due to the built in antivirus/firewall program that came with the labtop). Anyways after uninstalling the anti-virus program from my cousin, I tried to connect a 2nd gaming controller I have , it said it was searching for the driver for it , then after about 10 minutes , it would just say that It coudn't find it. It prompted me with the options of either letting the computer search for the right driver , or to just stop searching. I decided to go with choice 1 , but after another long time , it just said it coudn't find the right driver , and the controller woudn't work. Same thing happens when I try another mouse , or another flash drive.

Could someone explain to me why it doesnt want to read any new devices and how to fix it please? Sorry for the long post , and thanks in advance.

bongo667 · 01-15-2008, 08:41 PM

You can try going into the device manager and uninstalling the USB ports, then re-boot and your computer should re-install the USB hardware automatically. I would try that if all else fails.

Br0ken · 01-15-2008, 10:38 PM

It didn't work.

I uninstalled the drivers , then rebooted.

When it started up , it said it was searching for the drivers , but just like my original problem , it never found it , then eventually it said 'windows encountered an error while searching for the driver' and it never installed.

Now none of my usb devices work

01-15-2008, 07:51 PM	#1 (permalink)
Br0ken Registered User Join Date: Jan 2008 Posts: 2 OS: windows vista	problems with usb devices Hi there folks. Recently I got a new labtop (hp compaq 6820s) and all was going well till one day it woudn't want to read any new usb devices i tried to connect to it (mouses , flash drives, etc.) At first it read my first mouse well , a gaming controller , and a flash drive I had. One day a cousin of mines gave me a anti-virus program to install , but it never installed properly (it might have been due to the built in antivirus/firewall program that came with the labtop). Anyways after uninstalling the anti-virus program from my cousin, I tried to connect a 2nd gaming controller I have , it said it was searching for the driver for it , then after about 10 minutes , it would just say that It coudn't find it. It prompted me with the options of either letting the computer search for the right driver , or to just stop searching. I decided to go with choice 1 , but after another long time , it just said it coudn't find the right driver , and the controller woudn't work. Same thing happens when I try another mouse , or another flash drive. Could someone explain to me why it doesnt want to read any new devices and how to fix it please? Sorry for the long post , and thanks in advance.

01-15-2008, 08:41 PM	#2 (permalink)
bongo667 Registered User Join Date: Jan 2008 Location: Durham, NC Posts: 130 OS: 2k pro/XP sp2/XP Tablet/Vista/Linux/Fedora	Re: problems with usb devices You can try going into the device manager and uninstalling the USB ports, then re-boot and your computer should re-install the USB hardware automatically. I would try that if all else fails.

01-15-2008, 10:38 PM	#3 (permalink)
Br0ken Registered User Join Date: Jan 2008 Posts: 2 OS: windows vista	Re: problems with usb devices It didn't work. I uninstalled the drivers , then rebooted. When it started up , it said it was searching for the drivers , but just like my original problem , it never found it , then eventually it said 'windows encountered an error while searching for the driver' and it never installed. Now none of my usb devices work