[SOLVED] laptop display goes blank and does not even show the bios - Page 3

**BCCOMP** · 01-23-2008, 04:11 AM

Hi gbhavik,
Seeing you can get the external monitor working but not the LCD I have to agree with bhahar84. It seems to be an inverter or backlight issue.
HP may be able to send you to a local service area for repair. Luckily you are still under warranty.
Thanks,
Bill

gbhavik · 01-23-2008, 11:34 PM

yeah i went yesterday to the local service center, he told me that if the Dv9272 model is launched in India they would be able to repair it here itself or I have to send it back to Dubai for repairs.. (my lapy is from dubai and m from India.. haha) So.. thanks for your help BCCOMP. There were lots of things i learnt by interacting with you guys.. THANKS A LOT...

**BCCOMP** · 01-23-2008, 11:51 PM

Let us know how you make out.
Good luck,
Thanks,
Bill

**bhahar84** · 01-24-2008, 04:17 AM

Quote:

Originally Posted by gbhavik

no luck though... the problem still persists... i think i have to go to the HP service center... anyways thanks for the help bhahar.. thanks for helping in any way possible... by the way any idea how much time do they take to repair? well have to deal wid the broken left hinge too...

Hi again gbhavik!!

About the time, its actually depend. I got my laptop have a failing motherboard once. I send the laptop back to the shop, which they send it to manufacturer here. Then, my laptop have to fly to Singapore for the repair purpose. And, finally my laptop reached the Taiwan, back to its original factory. By then, I get the laptop after 3 months later. Hihi, in your case, I think it won't take that long

Glad to hear that the HP will repair the lapy for you. Maybe you want to let us know the status after you finish repair the lapy then

gbhavik · 01-26-2008, 12:02 AM

sure sure!!! i'll let you know what the problem was and the status..... thanks once again..

gbhavik · 02-06-2008, 10:01 PM

UPDATES: They have replaced the whole display panel as it had left hinge cracked (as most dv9000 series laptop does after sometime) but still no display so now they are gonna replace the mobo......

**BCCOMP** · 02-07-2008, 06:27 AM

I bet you are glad it is under warranty.
Keep us posted.
Thanks,
Bill

**bhahar84** · 02-07-2008, 10:06 AM

Quote:

Originally Posted by BCCOMP

I bet you are glad it is under warranty.
Keep us posted.
Thanks,
Bill

Hi again gbhavik!!

I'm sure you glad its still under warranty. Otherwise, you may have to spend out a price of new laptop just to repairing this lappy

Make sure you have a extended warranty as well, just in case this occured again. Keep us updated again, k

gbhavik · 02-09-2008, 10:23 AM

yeah i got my laptop today, they changed the whole display panel (screen) and the motherboard, now its almost new.. it runs smooth now no probs.. well yes they recommended me the extended warranty stuff. will do that now... thanks for everything you guys have done for me once again.. thanks .

dai · 02-09-2008, 10:53 AM

glad you got it sorted

**BCCOMP** · 02-09-2008, 04:47 PM

Glad you got it up and running!
Thanks,
Bill

**bhahar84** · 02-09-2008, 11:38 PM

Glad to hear that you solved your issue, gbhavik

Hope you enjoy your stay here at TSF

01-23-2008, 04:11 AM	#41 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,898 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: laptop display goes blank and does not even show the bios Hi gbhavik, Seeing you can get the external monitor working but not the LCD I have to agree with bhahar84. It seems to be an inverter or backlight issue. HP may be able to send you to a local service area for repair. Luckily you are still under warranty. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-23-2008, 11:34 PM	#42 (permalink)
gbhavik Registered User Join Date: Nov 2007 Posts: 37 OS: XP Pro SP3	Re: laptop display goes blank and does not even show the bios yeah i went yesterday to the local service center, he told me that if the Dv9272 model is launched in India they would be able to repair it here itself or I have to send it back to Dubai for repairs.. (my lapy is from dubai and m from India.. haha) So.. thanks for your help BCCOMP. There were lots of things i learnt by interacting with you guys.. THANKS A LOT...

01-23-2008, 11:51 PM	#43 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,898 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: laptop display goes blank and does not even show the bios Let us know how you make out. Good luck, Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

01-26-2008, 12:02 AM	#45 (permalink)
gbhavik Registered User Join Date: Nov 2007 Posts: 37 OS: XP Pro SP3	Re: laptop display goes blank and does not even show the bios sure sure!!! i'll let you know what the problem was and the status..... thanks once again..

02-06-2008, 10:01 PM	#46 (permalink)
gbhavik Registered User Join Date: Nov 2007 Posts: 37 OS: XP Pro SP3	Re: laptop display goes blank and does not even show the bios UPDATES: They have replaced the whole display panel as it had left hinge cracked (as most dv9000 series laptop does after sometime) but still no display so now they are gonna replace the mobo......

02-07-2008, 06:27 AM	#47 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,898 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: laptop display goes blank and does not even show the bios I bet you are glad it is under warranty. Keep us posted. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-09-2008, 10:23 AM	#49 (permalink)
gbhavik Registered User Join Date: Nov 2007 Posts: 37 OS: XP Pro SP3	Re: laptop display goes blank and does not even show the bios yeah i got my laptop today, they changed the whole display panel (screen) and the motherboard, now its almost new.. it runs smooth now no probs.. well yes they recommended me the extended warranty stuff. will do that now... thanks for everything you guys have done for me once again.. thanks .

02-09-2008, 10:53 AM	#50 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,216 OS: win 7 32x 64x rtm	Re: laptop display goes blank and does not even show the bios glad you got it sorted __________________

02-09-2008, 04:47 PM	#51 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,898 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: [SOLVED] laptop display goes blank and does not even show the bios Glad you got it up and running! Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

02-09-2008, 11:38 PM	#52 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: [SOLVED] laptop display goes blank and does not even show the bios Glad to hear that you solved your issue, gbhavik Hope you enjoy your stay here at TSF __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]