Dell Smartstep 250 boot problem

wolbers · 12-23-2007, 12:47 PM

Hi,

due to repeated overheating of my CPU, I just opened up my Dell SmartStep 250 and removed lots of dust from the cooling fan. I took care not to bend any pins of the microprocessor, but after reassembling everything, the notebook just won't start again. The colling fan does work though, and I can open the dvd drive, but no booting occurs. I have removed and reconnected both memory modules one by one, but that didn't solve the problem. Does anyone out there have any suggestions?

Thanks,
Thomas

**TheMatt** · 12-24-2007, 08:00 PM

Hi Thomas,

I would re-seat the processor again. Hook up the laptop to an external monitor if possible to see if you can get an image.

What are the specs of this laptop?

wolbers · 12-26-2007, 01:58 PM

Matt,

thanks for your reply! Reseating the processor didn't help, and I also don't get any image when I connect another monitor. It really looks as if the processor doesn't start at all. Could it be that - although I was very careful - the mortherboard may have been damaged somehow?

Thanks,
Thomas

**TheMatt** · 12-26-2007, 03:38 PM

It may have been. Have you found the CMOS battery on the motherboard?

12-23-2007, 12:47 PM	#1 (permalink)
wolbers Registered User Join Date: Dec 2007 Posts: 2 OS: win xp	Dell Smartstep 250 boot problem Hi, due to repeated overheating of my CPU, I just opened up my Dell SmartStep 250 and removed lots of dust from the cooling fan. I took care not to bend any pins of the microprocessor, but after reassembling everything, the notebook just won't start again. The colling fan does work though, and I can open the dvd drive, but no booting occurs. I have removed and reconnected both memory modules one by one, but that didn't solve the problem. Does anyone out there have any suggestions? Thanks, Thomas

12-24-2007, 08:00 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Dell Smartstep 250 boot problem Hi Thomas, I would re-seat the processor again. Hook up the laptop to an external monitor if possible to see if you can get an image. What are the specs of this laptop? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

12-26-2007, 01:58 PM	#3 (permalink)
wolbers Registered User Join Date: Dec 2007 Posts: 2 OS: win xp	Re: Dell Smartstep 250 boot problem Matt, thanks for your reply! Reseating the processor didn't help, and I also don't get any image when I connect another monitor. It really looks as if the processor doesn't start at all. Could it be that - although I was very careful - the mortherboard may have been damaged somehow? Thanks, Thomas

12-26-2007, 03:38 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Dell Smartstep 250 boot problem It may have been. Have you found the CMOS battery on the motherboard? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides