Help! Stuck in Blue Screen of Death Loop

wisey11 · 12-15-2007, 10:13 AM

I am stuck in a continued loop of Blue Screen of Death - even when I start in Safe Mode it continues to loop.

What can I do - I would be really grateful for any help you can give me.

I am running a HP tx1000 Notebook. AMD Turion 64 (x2) 2038 MB RAM.

Op System is Vista Home Premium.

The crash report I get is:

STOP: 0x0000007E (0xC0000005, 0x81c908A2, 0x980D7A68, 0x980D7764)

Thanks
Danny

dai · 12-15-2007, 11:14 AM

tap f8 when booting and try
last known good configuration

wisey11 · 12-15-2007, 11:18 AM

Quote:

Originally Posted by dai

tap f8 when booting and try
last known good configuration

I dont seem to get that option. When I hit f8 I get the following options:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Start Windows Normally

dai · 12-15-2007, 11:27 AM

if your comes with a restore partition does it offer a non destructive restore or just the restore

wisey11 · 12-15-2007, 11:34 AM

Quote:

Originally Posted by dai

if your comes with a restore partition does it offer a non destructive restore or just the restore

Unfortunately destructive. Thats the problem. I really would like to recover some photos and my mails etc.

Regards

Danny

dai · 12-15-2007, 11:41 AM

d/load and run the h/drive makers diognostic utility on the hard drive

wisey11 · 12-15-2007, 11:47 AM

Quote:

Originally Posted by dai

d/load and run the h/drive makers diognostic utility on the hard drive

Is there a way I can get that info (hard drive maker) from the DOS prompt as I have no way of getting into Vista?

Also, if I download the utility from a different computer will I be able to get it to run on the 'rogue' computer - ie: Is it bootable?

dai · 12-15-2007, 12:14 PM

d/l the the floppy or cd version and boot the computer from the disk
go to the laptop makers site and look at what it lists in the specs for your computer

wisey11 · 12-15-2007, 12:33 PM

Firstly, let me thank you Dai for sticking with me on this one!

I have been to the HP site and looked at the specs. For hard drive it says 120GM Sata Hard Drive. No manufacturer!!

dai · 12-15-2007, 12:41 PM

try the maxtor one it usually works on most drives

wisey11 · 12-15-2007, 01:41 PM

Quote:

Originally Posted by dai

try the maxtor one it usually works on most drives

Okay, I ran a DOS tool from Maxtor called SeaTools for DOS. My drive passed the tests so doesnt look like a hardware issue.

Am I running out of options?

dai · 12-15-2007, 04:21 PM

can you run
chkdsk /r
run memtest on the ram 1 stick at a time
http://www.memtest86.com/

12-15-2007, 10:13 AM	#1 (permalink)
wisey11 Registered User Join Date: Dec 2007 Posts: 6 OS: Vista Home Premium	Help! Stuck in Blue Screen of Death Loop I am stuck in a continued loop of Blue Screen of Death - even when I start in Safe Mode it continues to loop. What can I do - I would be really grateful for any help you can give me. I am running a HP tx1000 Notebook. AMD Turion 64 (x2) 2038 MB RAM. Op System is Vista Home Premium. The crash report I get is: STOP: 0x0000007E (0xC0000005, 0x81c908A2, 0x980D7A68, 0x980D7764) Thanks Danny

12-15-2007, 11:14 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop tap f8 when booting and try last known good configuration __________________

12-15-2007, 11:27 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop if your comes with a restore partition does it offer a non destructive restore or just the restore __________________

12-15-2007, 11:41 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop d/load and run the h/drive makers diognostic utility on the hard drive __________________

12-15-2007, 12:14 PM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop d/l the the floppy or cd version and boot the computer from the disk go to the laptop makers site and look at what it lists in the specs for your computer __________________

12-15-2007, 12:33 PM	#9 (permalink)
wisey11 Registered User Join Date: Dec 2007 Posts: 6 OS: Vista Home Premium	Re: Help! Stuck in Blue Screen of Death Loop Firstly, let me thank you Dai for sticking with me on this one! I have been to the HP site and looked at the specs. For hard drive it says 120GM Sata Hard Drive. No manufacturer!!

12-15-2007, 12:41 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop try the maxtor one it usually works on most drives __________________

12-15-2007, 04:21 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	Re: Help! Stuck in Blue Screen of Death Loop can you run chkdsk /r run memtest on the ram 1 stick at a time http://www.memtest86.com/ __________________