Dell Inspiron Problem - No Idea What To Do

Mike87 · 11-27-2007, 10:45 AM

My dell had been working fine, but the last 2 days, it had been getting slower and slower...then last night, it just shut off on me....I turned it back on, and it sent me to a light blue screen saying autock program not found...skippin autocheck

then it takes me to a blue screen that says....

STOP: c000021a {Fatal System Error}
The Session Manager Initialization system process terminated unexpectedly with a status of 0x000003a (0x00000000 0x00000000)
The system has been shut down

From there I can't do anything except turn the laptop off, any ideas?

**tosh9i** · 11-27-2007, 11:11 AM

Do you have any hidden partitions:

http://www.annoyances.org/exec/forum/winxp/t1027465246

auntiej · 11-28-2007, 04:10 AM

I have a dell inspiron, and unless you have ever formatted your hard drive you should have a utility partition and recovery partition. If you press F12 when you boot the notebook you should get to a diagnostics partition where you can run the diagnostics; if you ever want your notebook to be as it was when you received it you can press CTRL F11 at boot but be warned, all of your data/picture/music files would be gone. Some people suggest using the XP disk and doing a repair install.

11-27-2007, 10:45 AM	#1 (permalink)
Mike87 Registered User Join Date: Nov 2007 Posts: 1 OS: xp	Dell Inspiron Problem - No Idea What To Do My dell had been working fine, but the last 2 days, it had been getting slower and slower...then last night, it just shut off on me....I turned it back on, and it sent me to a light blue screen saying autock program not found...skippin autocheck then it takes me to a blue screen that says.... STOP: c000021a {Fatal System Error} The Session Manager Initialization system process terminated unexpectedly with a status of 0x000003a (0x00000000 0x00000000) The system has been shut down From there I can't do anything except turn the laptop off, any ideas?

11-27-2007, 11:11 AM	#2 (permalink)
tosh9i TSF Enthusiast Join Date: Aug 2006 Posts: 3,409 OS: Windows XP	Re: Dell Inspiron Problem - No Idea What To Do Do you have any hidden partitions: http://www.annoyances.org/exec/forum/winxp/t1027465246

11-28-2007, 04:10 AM	#3 (permalink)
auntiej Registered User Join Date: Aug 2006 Posts: 242 OS: xp	Re: Dell Inspiron Problem - No Idea What To Do I have a dell inspiron, and unless you have ever formatted your hard drive you should have a utility partition and recovery partition. If you press F12 when you boot the notebook you should get to a diagnostics partition where you can run the diagnostics; if you ever want your notebook to be as it was when you received it you can press CTRL F11 at boot but be warned, all of your data/picture/music files would be gone. Some people suggest using the XP disk and doing a repair install.