Laptop shutting down all the time

purplewallz · 10-25-2007, 09:31 AM

hello, my laptop is from the HP nc series and recently its been shutting down all the time and randomly. What happens is that the screen flickers a bit before shutting down and everything freezes for a couple of seconds and if this doesnt happen then the windows open and close on their own and then it shuts down.

Any idea on why this might be happening? Software or hardware issues? Any suggestions would be most appreciated. thanks.

purplewallz · 10-25-2007, 09:55 AM

can somebody please please help me ASAP. i have tonnes of presentations lined up and my laptop is giving up on me

**kinbard** · 10-25-2007, 09:59 AM

Could be either or both: down load an run this:
http://www.pbus-167.com/
Lets see what you temperatures are. Also, does this happen from a idle state, or when you are working on things? Does it happen when you have one particular program running, or web browser up etc?

purplewallz · 10-25-2007, 10:15 AM

my temperaters are around 60 almost all the time is what i've noticed with using speedfan. not all are 60 but the reading goes like HD0 - 46, Temp1- 60, Temp2- 60, Temp3 - 34.

And the shut downs happen when im working on things and its random, it isnt limited to any program or anything like that.

im getting pretty anxious over this.

**kinbard** · 10-25-2007, 10:21 AM

I don't use speed fan. Does it display in F or C? Also, what processes do you have running?

purplewallz · 10-25-2007, 10:23 AM

it displays C and i usually just run explorer/firefox, msn, skype, word and powerpoint

**kinbard** · 10-25-2007, 10:28 AM

Thats not really bad, then. 60 F would be extremely low

But I like to make sure with programs I am not familiar with. Do a ctrl alt delete and post your processes. You can copy it to paint and save it as a jpg or bmp then add it you your post. How long has this been going on? Been any changes lately, like additional software added, any downloads, any updates? Are you using SP2? You can find that out by right clicking my computer, choosing properties. It will be on the general tab up where it says the version of xp you are running. But, I just assuming you are running xp. Are you?

purplewallz · 10-25-2007, 10:39 AM

yep I'm using XP. and yeah service pack 2 as well

and i have no idea how to post a screenshot on here. any help please?

**kinbard** · 10-25-2007, 10:43 AM

At the posting box choose go advanced. You will notice a icon that looks like a paper clip. Where it says upload file from your computer choose "choose". Browse to where you saved it and choose upload.

purplewallz · 10-25-2007, 10:50 AM

for some weird reason the paper clip type thing is not responding.

another thing i wanted to mention is that one time when the laptop shut down and i restarted it..the screen was flickering at the blue windows screen too...and for a while nothing happened and then it said something like having trouble identifying windows registration of something and shut down again. does this mean anything?

**kinbard** · 10-25-2007, 10:53 AM

You could have corrupt OS files. Do you have the disks that came with the laptop? If so click start, run, type cmd, type sfc /scannow. Let it run through the scan. If it asks for the disk pop in the operation system disk.

purplewallz · 10-25-2007, 11:00 AM

i dont have the disks with me right now...should i try what you said anyway?

oh and thanks so much for helping me out!

purplewallz · 10-25-2007, 11:03 AM

procc.jpg

purplewallz · 10-25-2007, 11:04 AM

the image thing finally worked :)

**kinbard** · 10-25-2007, 11:05 AM

Quote:

Originally Posted by purplewallz

i dont have the disks with me right now...should i try what you said anyway?

oh and thanks so much for helping me out!

No. If it finds any corrupt files it won't be able to repair them. Get the disks as soon as you can so we can rule that out. Let me look through your processes, then I will post back.

Edit: Scroll down and post the remaining processes as well.

purplewallz · 10-25-2007, 11:08 AM

i found a couple of disks..one says operating system cd and the other says application and driver recovery dvd

**kinbard** · 10-25-2007, 11:21 AM

The operating one is the one we want. Go ahead and do the sfc. Thats alot of processes running for a laptop...

Was this from boot up, or while you are running other programs?

purplewallz · 10-25-2007, 11:39 AM

as i was running the scan my laptop shut dow again. and then it would start but immediately shut down..not even get to the windows screen. after a bit it started going to the screen that asked safe mode or normal and it used to shut down there too. then i disconnected the adapter and tried to start it again and it did...strange things happening!

**kinbard** · 10-25-2007, 11:41 AM

Is it running on the battery or power cable? Also, while you were doing the scan did you have anything else open? Also, how much memory do you have in the laptop?

purplewallz · 10-25-2007, 11:43 AM

it was running on the power cable before and now it is on battery and no i didnt have anything else open except explorer

10-25-2007, 09:31 AM	#1 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Laptop shutting down all the time hello, my laptop is from the HP nc series and recently its been shutting down all the time and randomly. What happens is that the screen flickers a bit before shutting down and everything freezes for a couple of seconds and if this doesnt happen then the windows open and close on their own and then it shuts down. Any idea on why this might be happening? Software or hardware issues? Any suggestions would be most appreciated. thanks.

10-25-2007, 09:55 AM	#2 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time can somebody please please help me ASAP. i have tonnes of presentations lined up and my laptop is giving up on me

10-25-2007, 09:59 AM	#3 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time Could be either or both: down load an run this: http://www.pbus-167.com/ Lets see what you temperatures are. Also, does this happen from a idle state, or when you are working on things? Does it happen when you have one particular program running, or web browser up etc? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 10:15 AM	#4 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time my temperaters are around 60 almost all the time is what i've noticed with using speedfan. not all are 60 but the reading goes like HD0 - 46, Temp1- 60, Temp2- 60, Temp3 - 34. And the shut downs happen when im working on things and its random, it isnt limited to any program or anything like that. im getting pretty anxious over this.

10-25-2007, 10:21 AM	#5 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time I don't use speed fan. Does it display in F or C? Also, what processes do you have running? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 10:23 AM	#6 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time it displays C and i usually just run explorer/firefox, msn, skype, word and powerpoint

10-25-2007, 10:28 AM	#7 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time Thats not really bad, then. 60 F would be extremely low But I like to make sure with programs I am not familiar with. Do a ctrl alt delete and post your processes. You can copy it to paint and save it as a jpg or bmp then add it you your post. How long has this been going on? Been any changes lately, like additional software added, any downloads, any updates? Are you using SP2? You can find that out by right clicking my computer, choosing properties. It will be on the general tab up where it says the version of xp you are running. But, I just assuming you are running xp. Are you? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 10:39 AM	#8 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time yep I'm using XP. and yeah service pack 2 as well and i have no idea how to post a screenshot on here. any help please?

10-25-2007, 10:43 AM	#9 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time At the posting box choose go advanced. You will notice a icon that looks like a paper clip. Where it says upload file from your computer choose "choose". Browse to where you saved it and choose upload. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 10:50 AM	#10 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time for some weird reason the paper clip type thing is not responding. another thing i wanted to mention is that one time when the laptop shut down and i restarted it..the screen was flickering at the blue windows screen too...and for a while nothing happened and then it said something like having trouble identifying windows registration of something and shut down again. does this mean anything?

10-25-2007, 10:53 AM	#11 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time You could have corrupt OS files. Do you have the disks that came with the laptop? If so click start, run, type cmd, type sfc /scannow. Let it run through the scan. If it asks for the disk pop in the operation system disk. __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 11:00 AM	#12 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time i dont have the disks with me right now...should i try what you said anyway? oh and thanks so much for helping me out!

10-25-2007, 11:03 AM	#13 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time procc.jpg

10-25-2007, 11:04 AM	#14 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time the image thing finally worked :)

10-25-2007, 11:08 AM	#16 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time i found a couple of disks..one says operating system cd and the other says application and driver recovery dvd

10-25-2007, 11:21 AM	#17 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time The operating one is the one we want. Go ahead and do the sfc. Thats alot of processes running for a laptop... Was this from boot up, or while you are running other programs? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista Last edited by kinbard; 10-25-2007 at 11:28 AM.

10-25-2007, 11:39 AM	#18 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time as i was running the scan my laptop shut dow again. and then it would start but immediately shut down..not even get to the windows screen. after a bit it started going to the screen that asked safe mode or normal and it used to shut down there too. then i disconnected the adapter and tried to start it again and it did...strange things happening!

10-25-2007, 11:41 AM	#19 (permalink)
kinbard TSF Enthusiast Join Date: Jun 2006 Location: Texas Posts: 3,459 OS: Experimenter	Re: Laptop shutting down all the time Is it running on the battery or power cable? Also, while you were doing the scan did you have anything else open? Also, how much memory do you have in the laptop? __________________ Half viking, half pirate, stronger than both XP Repair Malware Removal Vista Repair Downgrade Vista

10-25-2007, 11:43 AM	#20 (permalink)
purplewallz Registered User Join Date: Mar 2007 Posts: 36 OS: windows xp	Re: Laptop shutting down all the time it was running on the power cable before and now it is on battery and no i didnt have anything else open except explorer