USB Mouse not working in Vista

imbroglio · 10-03-2007, 10:08 AM

Dell D610 laptop. I can install a USB keyboard with no problems, I install a USB mouse and it refuses to work. Mouse is known good (works fine on identicle model etc). Device manager see's the USB device but wont recognize it as a mouse. I have reloaded the chipset sw and installed MS mouse sw with no joy.
Hardware is all known good.
Thanx!!
Jim

dai · 10-03-2007, 11:21 AM

mine is recognised as soon as i plugged it in,have you tried another usb port
can you see it listed with any yellow alongside of it in the device manager

imbroglio · 10-03-2007, 11:36 AM

Device manager flags it in yellow. I have tried all the USB ports and also transfered the HDD into an identicle machine with the same results. The system recognizes USB keyboards and storage devices just fine.

dai · 10-04-2007, 04:24 AM

why remove the h/d
remove all usb from the device manager
shut dowwn remove the plugged in items
reboot twice
replug in the usb plugs and try the mouse again

10-03-2007, 10:08 AM	#1 (permalink)
imbroglio Registered User Join Date: Oct 2007 Posts: 2 OS: Vista	USB Mouse not working in Vista Dell D610 laptop. I can install a USB keyboard with no problems, I install a USB mouse and it refuses to work. Mouse is known good (works fine on identicle model etc). Device manager see's the USB device but wont recognize it as a mouse. I have reloaded the chipset sw and installed MS mouse sw with no joy. Hardware is all known good. Thanx!! Jim

10-03-2007, 11:21 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 40,347 OS: vista 32x ultimate retail	Re: USB Mouse not working in Vista mine is recognised as soon as i plugged it in,have you tried another usb port can you see it listed with any yellow alongside of it in the device manager __________________

10-03-2007, 11:36 AM	#3 (permalink)
imbroglio Registered User Join Date: Oct 2007 Posts: 2 OS: Vista	Re: USB Mouse not working in Vista Device manager flags it in yellow. I have tried all the USB ports and also transfered the HDD into an identicle machine with the same results. The system recognizes USB keyboards and storage devices just fine.

10-04-2007, 04:24 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 40,347 OS: vista 32x ultimate retail	Re: USB Mouse not working in Vista why remove the h/d remove all usb from the device manager shut dowwn remove the plugged in items reboot twice replug in the usb plugs and try the mouse again __________________ Last edited by dai : 10-04-2007 at 04:30 AM.