Dell Inspiron Laptop shutting down!

_Choppy_ · 09-28-2007, 08:59 AM

Hello there! I was wondering if anyone could give me any advice about a problem I'm having with my Dell Inspiron Laptop? It randomly shut down last night while I was using it and the power supply button and batterry button (on the front of the laptop) started flashing (green)!! Now if I do manage to turn it on, it isn't long until it does this again :( I don't really have the money to call some expensive Dell technician for help, so if anyone has any ideas or hints I'd be extremely grateful!
Thank-you!
xxx

**BCCOMP** · 09-28-2007, 12:32 PM

Hi Choppy,
It sounds like an overheating problem. Get a can of compressed air and blow out the dirt that maybe plugging your fan. Make sure your fan is also operational. If you can send the temp specs of the CPU when it is running.
See if you can download Speedfan off my link if you have no other program that will give you your temp specs.
Thanks,
Bill

**TheMatt** · 09-28-2007, 02:12 PM

Download Notebook Hardware Control (NHC) Personal from my sig below. Install it and in the main tab, make a note of the temperatures that you see as you go about your usual tasks. Post them back here so I can determine if the shutdowns are overheating related.

_Choppy_ · 09-29-2007, 05:38 AM

Hi BCCOMP and TheMatt, thank-you so much for getting back to me and trying to help! If it is as simple as just the fan I'll be very happy! Although I'm not sure if I'll be able to do the checks you suggested or download anything, as at the moment the laptop won't stay on for more than about 30 seconds. I'm having to use the computer at my local library for the internet which is very annoying! xxx

**BCCOMP** · 09-29-2007, 07:45 AM

Try to get the NHC that TheMatt linked you to installed. If you are unable, try to get into your BIOS and see if it list any temp. specs in there. Are you able to get it to boot into Safe Mode?
Thanks,
Bill

_Choppy_ · 10-04-2007, 09:08 AM

No, I can't run it in Safe Mode or install anything... it literally shuts down the minute I turn it on and starts flashing :( Do you think it's a lost cause? xxx

**BCCOMP** · 10-04-2007, 11:03 AM

Are you able to get into the BIOS. If not try reseating the RAM and see if you can get into the BIOS. Besure to remove the power supply and Battery first.
Thanks,
Bill

chinnanji · 08-13-2009, 11:17 PM

I love my inspiron to my heart, but it is annoying me with a serious problem and shutting down suddenly in the middle of something

plz follow this link... I troubleshooted, following this link from DELL forums and it has been after 4 days from now... and hope its support with me continues. My system is now shutting down only when I ask it.

http://support.dell.com/support/edoc....htm#wp1179839

take out the processor thermal cooling assembly out (follow the instructions to take it out.) and see if it is filled or covered with dust, clean it and there u r, ur love with DELL starts flowering again.

happy love with DEll
chinnanji

09-28-2007, 08:59 AM	#1 (permalink)
_Choppy_ Registered User Join Date: Sep 2007 Posts: 3 OS: XP	Dell Inspiron Laptop shutting down! Hello there! I was wondering if anyone could give me any advice about a problem I'm having with my Dell Inspiron Laptop? It randomly shut down last night while I was using it and the power supply button and batterry button (on the front of the laptop) started flashing (green)!! Now if I do manage to turn it on, it isn't long until it does this again :( I don't really have the money to call some expensive Dell technician for help, so if anyone has any ideas or hints I'd be extremely grateful! Thank-you! xxx

09-28-2007, 12:32 PM	#2 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,973 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Inspiron Laptop shutting down! Hi Choppy, It sounds like an overheating problem. Get a can of compressed air and blow out the dirt that maybe plugging your fan. Make sure your fan is also operational. If you can send the temp specs of the CPU when it is running. See if you can download Speedfan off my link if you have no other program that will give you your temp specs. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan Last edited by BCCOMP; 09-28-2007 at 12:34 PM.

09-28-2007, 02:12 PM	#3 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Dell Inspiron Laptop shutting down! Download Notebook Hardware Control (NHC) Personal from my sig below. Install it and in the main tab, make a note of the temperatures that you see as you go about your usual tasks. Post them back here so I can determine if the shutdowns are overheating related. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

09-29-2007, 05:38 AM	#4 (permalink)
_Choppy_ Registered User Join Date: Sep 2007 Posts: 3 OS: XP	Re: Dell Inspiron Laptop shutting down! Hi BCCOMP and TheMatt, thank-you so much for getting back to me and trying to help! If it is as simple as just the fan I'll be very happy! Although I'm not sure if I'll be able to do the checks you suggested or download anything, as at the moment the laptop won't stay on for more than about 30 seconds. I'm having to use the computer at my local library for the internet which is very annoying! xxx

09-29-2007, 07:45 AM	#5 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,973 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Inspiron Laptop shutting down! Try to get the NHC that TheMatt linked you to installed. If you are unable, try to get into your BIOS and see if it list any temp. specs in there. Are you able to get it to boot into Safe Mode? Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

10-04-2007, 09:08 AM	#6 (permalink)
_Choppy_ Registered User Join Date: Sep 2007 Posts: 3 OS: XP	Re: Dell Inspiron Laptop shutting down! No, I can't run it in Safe Mode or install anything... it literally shuts down the minute I turn it on and starts flashing :( Do you think it's a lost cause? xxx

10-04-2007, 11:03 AM	#7 (permalink)
BCCOMP Mod Hardware Team Join Date: Jul 2007 Location: New York Posts: 6,973 OS: Win XP SP3 / Windows 7 Beta / Open Suse My System	Re: Dell Inspiron Laptop shutting down! Are you able to get into the BIOS. If not try reseating the RAM and see if you can get into the BIOS. Besure to remove the power supply and Battery first. Thanks, Bill __________________ PC Wizard \| Everest \| Power supply info \| Memtest86+ PC Running Slow Speedfan

08-13-2009, 11:17 PM	#8 (permalink)
chinnanji Registered User Join Date: Aug 2009 Posts: 1 OS: windows vista home basic sp1	Re: Dell Inspiron Laptop shutting down! I love my inspiron to my heart, but it is annoying me with a serious problem and shutting down suddenly in the middle of something plz follow this link... I troubleshooted, following this link from DELL forums and it has been after 4 days from now... and hope its support with me continues. My system is now shutting down only when I ask it. http://support.dell.com/support/edoc....htm#wp1179839 take out the processor thermal cooling assembly out (follow the instructions to take it out.) and see if it is filled or covered with dust, clean it and there u r, ur love with DELL starts flowering again. happy love with DEll chinnanji