Acer Aspire 5602WLMI Dvd Problem

Peter2020 · 09-24-2007, 02:12 PM

Hi im new to this community, im need of help. from wut i know now my dvd/cd rom doesnt work properly it can play cds but cannot play any dvds. It jus runs n runs then stops and doesnt load anything. When i tried burning a cd it cant find a drive to burn it with ...only thing i can use is a image recorder, which abviously isnt the drive i use to record cds. So basically im screwed without this dvd/cd drive. Anyone here can give me advice to fix this. I have winsdows xp media centre edition runnin 1gb of ram n the dvd drive is a dvd super multi layer it supports dvd+r n double layer/Dvd+Rw

**TheMatt** · 09-24-2007, 03:03 PM

Hi, and welcome to TSF!

The easy way out is to get an external USB drive and use that to read and burn CDs/DVDs.

The other thing I can suggest is trying a lens cleaner. But unfortunately most of the time these drives need to be replaced. You can replace a laptop DVD drive but it is a bit more tricky and sometimes you have faceplate compatibility issues.

Peter2020 · 09-24-2007, 04:11 PM

lol well thats an easy way!! but dont have the cash to buy another dvd drive but wut i saw at another thread was deleting upp n lower filters ive tried that reinstalled my cd/dvd copy programs n finally i c my cd/dvd drive on my nero program now it jus cant burn :( this is upsettin me still

**TheMatt** · 09-24-2007, 05:50 PM

Try uninstalling the device in device manager and letting Windows reinstall it.

Peter2020 · 09-24-2007, 07:01 PM

ive tried that it didnt work

**TheMatt** · 09-24-2007, 07:55 PM

Is the laptop still under warranty?

Peter2020 · 10-04-2007, 10:38 AM

no warranty is over :( which is why im asking you guys for help!!

**TheMatt** · 10-04-2007, 01:23 PM

Do you have any bootable DVDs you can try booting off? If not, you can make a bootable Linux CD like Kubuntu.

http://www.kubuntu.org/download.php#lts
Scroll down to DVDs.

Peter2020 · 10-04-2007, 01:25 PM

im sorry but what does this bootbable disk do??

**TheMatt** · 10-04-2007, 04:40 PM

You boot off it. This will basically determine if the problem is with Windows, your operating system, or with the actual optical drive.

Peter2020 · 10-04-2007, 04:41 PM

ight im gonna give this a try then for sure

**TheMatt** · 10-04-2007, 05:08 PM

Remember to change the boot order in your BIOS. You will need a burning program such as Nero to burn the ISO. Make sure you download the DVD and not the CD.

09-24-2007, 02:12 PM	#1 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Acer Aspire 5602WLMI Dvd Problem Hi im new to this community, im need of help. from wut i know now my dvd/cd rom doesnt work properly it can play cds but cannot play any dvds. It jus runs n runs then stops and doesnt load anything. When i tried burning a cd it cant find a drive to burn it with ...only thing i can use is a image recorder, which abviously isnt the drive i use to record cds. So basically im screwed without this dvd/cd drive. Anyone here can give me advice to fix this. I have winsdows xp media centre edition runnin 1gb of ram n the dvd drive is a dvd super multi layer it supports dvd+r n double layer/Dvd+Rw

09-24-2007, 03:03 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem Hi, and welcome to TSF! The easy way out is to get an external USB drive and use that to read and burn CDs/DVDs. The other thing I can suggest is trying a lens cleaner. But unfortunately most of the time these drives need to be replaced. You can replace a laptop DVD drive but it is a bit more tricky and sometimes you have faceplate compatibility issues. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

09-24-2007, 04:11 PM	#3 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Re: Acer Aspire 5602WLMI Dvd Problem lol well thats an easy way!! but dont have the cash to buy another dvd drive but wut i saw at another thread was deleting upp n lower filters ive tried that reinstalled my cd/dvd copy programs n finally i c my cd/dvd drive on my nero program now it jus cant burn :( this is upsettin me still

09-24-2007, 05:50 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem Try uninstalling the device in device manager and letting Windows reinstall it. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

09-24-2007, 07:01 PM	#5 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Re: Acer Aspire 5602WLMI Dvd Problem ive tried that it didnt work

09-24-2007, 07:55 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem Is the laptop still under warranty? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

10-04-2007, 10:38 AM	#7 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Re: Acer Aspire 5602WLMI Dvd Problem no warranty is over :( which is why im asking you guys for help!!

10-04-2007, 01:23 PM	#8 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem Do you have any bootable DVDs you can try booting off? If not, you can make a bootable Linux CD like Kubuntu. http://www.kubuntu.org/download.php#lts Scroll down to DVDs. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

10-04-2007, 01:25 PM	#9 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Re: Acer Aspire 5602WLMI Dvd Problem im sorry but what does this bootbable disk do??

10-04-2007, 04:40 PM	#10 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem You boot off it. This will basically determine if the problem is with Windows, your operating system, or with the actual optical drive. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

10-04-2007, 04:41 PM	#11 (permalink)
Peter2020 Registered User Join Date: Sep 2007 Posts: 6 OS: Xp	Re: Acer Aspire 5602WLMI Dvd Problem ight im gonna give this a try then for sure

10-04-2007, 05:08 PM	#12 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Acer Aspire 5602WLMI Dvd Problem Remember to change the boot order in your BIOS. You will need a burning program such as Nero to burn the ISO. Make sure you download the DVD and not the CD. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides