Laptop Problem Please Help

kota_man · 08-14-2007, 02:10 PM

I have a Sony Vaio Model PCG-9J4L and in the upper left corner it reads PCG-FR28. At The blue loading screen that says Microsoft Windows Xp home edition and freezes and i have tried starting it in safe mode with the same result. What should i do.

**TheMatt** · 08-14-2007, 04:43 PM

I would start by swapping out the RAM. First re-seat each stick. Then, try running with one stick, then the other.

You can try running Memtest86 (download from the link below) on each stick individually or run the Windows Memory Diagnostic.

Also, take a look at this page. It will help to determine if your hard disk is in danger of failing and if it needs replacement.

kota_man · 08-14-2007, 06:33 PM

i cant get it to work i did everything u said but nothing happened

**TheMatt** · 08-14-2007, 07:18 PM

What happened when you ran the Memory Diagnostic? And what about the hard disk diagnostic?

kota_man · 08-14-2007, 08:15 PM

Quote:

Originally Posted by kota_man

At The blue loading screen that says Microsoft Windows Xp home edition and freezes and i have tried starting it in safe mode with the same result.

so i cant run the diagnostics

**TheMatt** · 08-14-2007, 09:49 PM

Why?

Use another computer to burn the CDs and then boot from them.

08-14-2007, 02:10 PM	#1 (permalink)
kota_man Registered User Join Date: Aug 2007 Posts: 27 OS: Windows Xp	Laptop Problem Please Help I have a Sony Vaio Model PCG-9J4L and in the upper left corner it reads PCG-FR28. At The blue loading screen that says Microsoft Windows Xp home edition and freezes and i have tried starting it in safe mode with the same result. What should i do. Last edited by kota_man; 08-14-2007 at 02:12 PM.

08-14-2007, 04:43 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Laptop Problem Please Help I would start by swapping out the RAM. First re-seat each stick. Then, try running with one stick, then the other. You can try running Memtest86 (download from the link below) on each stick individually or run the Windows Memory Diagnostic. Also, take a look at this page. It will help to determine if your hard disk is in danger of failing and if it needs replacement. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-14-2007, 06:33 PM	#3 (permalink)
kota_man Registered User Join Date: Aug 2007 Posts: 27 OS: Windows Xp	Re: Laptop Problem Please Help i cant get it to work i did everything u said but nothing happened

08-14-2007, 07:18 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Laptop Problem Please Help What happened when you ran the Memory Diagnostic? And what about the hard disk diagnostic? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-14-2007, 09:49 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Laptop Problem Please Help Why? Use another computer to burn the CDs and then boot from them. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides