Gateway MSX6422

pumpguy · 08-13-2007, 08:47 AM

My laptop fan stopped working. I took my laptop apart to check a speaker that wasn't working, as I have done many times before. When I reassembled it the fan will not spin. Tried another fan and it will not spin either. The LCD lights up, the logo displays, then it says turn off computer and check system fan. Can't find any visable evedence of a problem. Any body have any ideas??

**TheMatt** · 08-13-2007, 10:49 PM

Dust out the fan with air if it is dusty. Turn on the laptop and when you do, give the fan a spin and see if it will start up with some help.

This may sound obvious, but did you remember to plug the fan back in?

pumpguy · 08-14-2007, 07:29 AM

Thanx for the response. Yes I tried that. I also took out the HDD and memory with no change. I've tried all the logical stuff. I read somewhere that if an AMD processor goes bad, the fan will not start. Does anyone know if there is any truth to this? I'm really open to any help...

**TheMatt** · 08-14-2007, 09:22 AM

I don't think your processor is bad. Can you actually boot or does the computer not allow you to?

Also, does the fan spin if you move it with your finger? Does it seem like something is obstructing it?

pumpguy · 08-14-2007, 10:46 AM

No it will not boot. It only goes to the Gateway logo, then the system info text says turn off computer and check system fan. The fan is clean and very free. As I said I replaced the fan with a known good one with no change.

**TheMatt** · 08-14-2007, 04:10 PM

See if you can test the voltage coming out of the fan port connector with a multimeter. It should be putting out 12v or under. Remember to make sure you test correctly with the positive and negative probes.

pumpguy · 08-16-2007, 07:48 AM

Not sure if I know how to do that. I can test ohm's and continuity, but never checked DC voltage. It kinda sounds like I zapped the M/B. Don't know what else it could be...

**TheMatt** · 08-16-2007, 11:52 AM

Note where the red and black wires are connected to the motherboard. Unplug the fan and touch the black probe to the pin the black wire was connected to and touch the red probe to the pin where the red wire was.

Make sure your multimeter is set to DC voltage and is set to the correct range if it is not auto-range sensing.

When you plugged the fan back in, did you make sure you plugged in the right way? With laptop fan connectors, it sometimes is possible to plug the fan connector in backwards.

pumpguy · 08-16-2007, 01:08 PM

OK I did that. There is no voltage. The plug can only be plugg4ed in one way.

**TheMatt** · 08-16-2007, 01:25 PM

Then the fan isn't the problem but for some reason the fan port. I don't know what would have caused this.

Can you get into the BIOS?

pumpguy · 08-16-2007, 02:28 PM

No! Can't get into the BIOS. Or anywhere else. It just gives me that 02FA Fan error.

**TheMatt** · 08-16-2007, 04:37 PM

I believe if the CPU is cool enough you can get past the screen even with the fan not working.

Try opening up the laptop so that the CPU/HSF assembly is exposed. Then, prop the laptop up and point a house fan or something similar at the HSF assembly. Then, turn on the laptop and see if it displays the error.

You might also want to get some thermal paste and apply some fresh thermal paste to the CPU. Here are instructions:
http://www.arcticsilver.com/arctic_s...structions.htm

08-13-2007, 08:47 AM	#1 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Gateway MSX6422 My laptop fan stopped working. I took my laptop apart to check a speaker that wasn't working, as I have done many times before. When I reassembled it the fan will not spin. Tried another fan and it will not spin either. The LCD lights up, the logo displays, then it says turn off computer and check system fan. Can't find any visable evedence of a problem. Any body have any ideas??

08-13-2007, 10:49 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 Dust out the fan with air if it is dusty. Turn on the laptop and when you do, give the fan a spin and see if it will start up with some help. This may sound obvious, but did you remember to plug the fan back in? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-14-2007, 07:29 AM	#3 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Re: Gateway MSX6422 Thanx for the response. Yes I tried that. I also took out the HDD and memory with no change. I've tried all the logical stuff. I read somewhere that if an AMD processor goes bad, the fan will not start. Does anyone know if there is any truth to this? I'm really open to any help...

08-14-2007, 09:22 AM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 I don't think your processor is bad. Can you actually boot or does the computer not allow you to? Also, does the fan spin if you move it with your finger? Does it seem like something is obstructing it? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-14-2007, 10:46 AM	#5 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Re: Gateway MSX6422 No it will not boot. It only goes to the Gateway logo, then the system info text says turn off computer and check system fan. The fan is clean and very free. As I said I replaced the fan with a known good one with no change.

08-14-2007, 04:10 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 See if you can test the voltage coming out of the fan port connector with a multimeter. It should be putting out 12v or under. Remember to make sure you test correctly with the positive and negative probes. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-16-2007, 07:48 AM	#7 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Re: Gateway MSX6422 Not sure if I know how to do that. I can test ohm's and continuity, but never checked DC voltage. It kinda sounds like I zapped the M/B. Don't know what else it could be...

08-16-2007, 11:52 AM	#8 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 Note where the red and black wires are connected to the motherboard. Unplug the fan and touch the black probe to the pin the black wire was connected to and touch the red probe to the pin where the red wire was. Make sure your multimeter is set to DC voltage and is set to the correct range if it is not auto-range sensing. When you plugged the fan back in, did you make sure you plugged in the right way? With laptop fan connectors, it sometimes is possible to plug the fan connector in backwards. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides Last edited by TheMatt; 08-16-2007 at 11:54 AM.

08-16-2007, 01:08 PM	#9 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Re: Gateway MSX6422 OK I did that. There is no voltage. The plug can only be plugg4ed in one way.

08-16-2007, 01:25 PM	#10 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 Then the fan isn't the problem but for some reason the fan port. I don't know what would have caused this. Can you get into the BIOS? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

08-16-2007, 02:28 PM	#11 (permalink)
pumpguy Registered User Join Date: Aug 2007 Posts: 6 OS: windows xp pro	Re: Gateway MSX6422 No! Can't get into the BIOS. Or anywhere else. It just gives me that 02FA Fan error.

08-16-2007, 04:37 PM	#12 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Gateway MSX6422 I believe if the CPU is cool enough you can get past the screen even with the fan not working. Try opening up the laptop so that the CPU/HSF assembly is exposed. Then, prop the laptop up and point a house fan or something similar at the HSF assembly. Then, turn on the laptop and see if it displays the error. You might also want to get some thermal paste and apply some fresh thermal paste to the CPU. Here are instructions: http://www.arcticsilver.com/arctic_s...structions.htm __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides