Aspire 5670

KoLAddict · 07-18-2007, 02:37 PM

My laptop crashed last night, and I brought it to the CompUSA store where I bought it a year and a half ago to have them fix it. They are going to fix it, but they said worse case scenario would be that they'd replace the HDD and I'd have to get the Aspire drivers and Windows OS back.

Now, I'm fully intending that to happen (would be great if it didn't, but that's my luck). My questions now, are:

1)Is there anywhere on the global.acer.com site that allows you to download a factory reboot disc for an Aspire 5670 that I missed? I've searched all over that site and have failed to find anything, other than a download list of drivers. But even with the drivers, I won't have my XP OS. Can anyone find a recover disc for my laptop on the site (or any other site)? It'd be really awesome if someone could. I know you people are better at that stuff than I am.

2)In ABSOLUTE 100% WORSE CASE scenario, if they repair the HDD or swap it out, but are unable to get Windows XP or my drivers onto it (I mean, they aren't Acer affiliated or anything so they might be SOL on that) then what are my options?

3)If I were to buy Windows XP somewhere online (OEM versions are fairly cheap), can I install that on a laptop that has no drivers or anything? How does that work?

Sorry if this is a lot of questions. I was surprised at how well I took being without my laptop for a while, I'm just worried that I'm gonna have to pay out of the butt for an OS again.

**TheMatt** · 07-19-2007, 02:07 PM

Unfortunately, Acer won't give out recovery CDs or images. The best option is if the hard disk needs to be replaced, get a copy of Windows (or borrow one and use your product key) and install. Download the drivers after you install Windows.

KoLAddict · 07-19-2007, 04:49 PM

Ok cool, thanks.

CompUSA called me today about my comp. and said my options were either to call Acer for a Recovery Disc or they'd install a basic Windows XP Home edition onto my comp.

I told them to do that. Now, when they call me to say my comp. is done and I go in to pick it up, I'm gonna have to ***** with them about it. I know they are gonna try to charge me for it (even though they mentioned nothing about paying for it. They actually said contacting Acer for the CD would cost money but mentioned nothing about paying for the Windows Home Basic edition).

That should be fun actually. I don't have any money in my checking acct. to cover the cost of a Windows OS Disc, so I won't be able to keel over and just pay them:)

**TheMatt** · 07-19-2007, 05:12 PM

Good luck.

KoLAddict · 07-19-2007, 05:16 PM

Thanks. You know how those companies are.

When they say "That'll be $X." I plan to do something along these lines:

"What am I paying you for? It was under warranty. When I bought the warranty, I was told it covered EVERYTHING aside from liquid damages to my laptop."

If they push it further, I've got this one:

"I paid $500 for a 3-year warranty I was told covered everything. If I was misled when I bought the warranty, I'd like my $500 back and you can take the fee out of that."

Man, I'm hoping I don't choke.

Thanks for all the help though. These answers will definitely help when I'm in the building process of my desktop.

07-18-2007, 02:37 PM	#1 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Aspire 5670 My laptop crashed last night, and I brought it to the CompUSA store where I bought it a year and a half ago to have them fix it. They are going to fix it, but they said worse case scenario would be that they'd replace the HDD and I'd have to get the Aspire drivers and Windows OS back. Now, I'm fully intending that to happen (would be great if it didn't, but that's my luck). My questions now, are: 1)Is there anywhere on the global.acer.com site that allows you to download a factory reboot disc for an Aspire 5670 that I missed? I've searched all over that site and have failed to find anything, other than a download list of drivers. But even with the drivers, I won't have my XP OS. Can anyone find a recover disc for my laptop on the site (or any other site)? It'd be really awesome if someone could. I know you people are better at that stuff than I am. 2)In ABSOLUTE 100% WORSE CASE scenario, if they repair the HDD or swap it out, but are unable to get Windows XP or my drivers onto it (I mean, they aren't Acer affiliated or anything so they might be SOL on that) then what are my options? 3)If I were to buy Windows XP somewhere online (OEM versions are fairly cheap), can I install that on a laptop that has no drivers or anything? How does that work? Sorry if this is a lot of questions. I was surprised at how well I took being without my laptop for a while, I'm just worried that I'm gonna have to pay out of the butt for an OS again.

07-19-2007, 02:07 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Aspire 5670 Unfortunately, Acer won't give out recovery CDs or images. The best option is if the hard disk needs to be replaced, get a copy of Windows (or borrow one and use your product key) and install. Download the drivers after you install Windows. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-19-2007, 04:49 PM	#3 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Re: Aspire 5670 Ok cool, thanks. CompUSA called me today about my comp. and said my options were either to call Acer for a Recovery Disc or they'd install a basic Windows XP Home edition onto my comp. I told them to do that. Now, when they call me to say my comp. is done and I go in to pick it up, I'm gonna have to ***** with them about it. I know they are gonna try to charge me for it (even though they mentioned nothing about paying for it. They actually said contacting Acer for the CD would cost money but mentioned nothing about paying for the Windows Home Basic edition). That should be fun actually. I don't have any money in my checking acct. to cover the cost of a Windows OS Disc, so I won't be able to keel over and just pay them:)

07-19-2007, 05:12 PM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Aspire 5670 Good luck. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

07-19-2007, 05:16 PM	#5 (permalink)
KoLAddict Registered User Join Date: Jul 2006 Posts: 454 OS: XP	Re: Aspire 5670 Thanks. You know how those companies are. When they say "That'll be $X." I plan to do something along these lines: "What am I paying you for? It was under warranty. When I bought the warranty, I was told it covered EVERYTHING aside from liquid damages to my laptop." If they push it further, I've got this one: "I paid $500 for a 3-year warranty I was told covered everything. If I was misled when I bought the warranty, I'd like my $500 back and you can take the fee out of that." Man, I'm hoping I don't choke. Thanks for all the help though. These answers will definitely help when I'm in the building process of my desktop.