Compaq Presario 1690 laptop ?

KHPower · 05-30-2007, 04:51 AM

I'm ving a little trouble with my Compaq Presario 1690. A few days ago the program Mcafee said I had a bug in a file and it was recommended that I delete it. So I did and now when on startup i says" Bad command or file name" "press any key to continue" . It works fine after that but I would like to replace the file and I have no idea what it was. I am running Windows 98.
I do not have the Compaq recovery cd if that would be any help.
Is there any way I can find out the file that is missing and program it back to my start up?

Thanks

**hwm54112** · 05-30-2007, 06:14 AM

Did you check the McAfee quarantee manager?

KHPower · 05-30-2007, 06:17 AM

I dont think it would be there anymore. I deleted the program mcaffe to install Norton , but I didnt uninstall it if that makes any sense. I will check and repost if I find anything
Thankyou

**hwm54112** · 05-30-2007, 08:27 AM

For future reference, never delete a program. Uninstall it. otherwise alot of settings remain in the registry. Especially where antivirus software, especially norton, is concerned, it's even more critical. It's very possible to have bits of Mcafee running as well as norton. I know first hand that norton processes might continue running even when uninstalled.

Try enabling bootlogging by tapping F8 as soon as you start the computer. That will take you to an advanced startup menu, choose bootlog. after you've booted, check your root directory for bootlog.txt - open it with notepad.

KHPower · 05-30-2007, 10:34 AM

I tapped F8 and got to the menu where bootlog was and choose it. It booted and that "bad command or file name was on the log then in went to my computer. I tried looking for bootlog and I tried it in the Run program and search for files and folders and only got Catroot and FSProot and could not find anything else.
When im on the desktop how do I find bootlog? and why did you tell m eto boot this way?
Thanks

Chevy · 05-30-2007, 10:44 AM

Once in Windows, go to Start-Run, type in MSCONFIG and press ENTER.

Can you give us a list of what's there?

I suspect that the infected file was being called at startup. We just need to remove the reference to it.

KHPower · 05-30-2007, 12:47 PM

When I go to start -run and enter msconfig I get to System configuration utility. and in there I have the options:General,Config.sys ,Autoexec.bat,System.ini,Win.ini and Start up.
And in each of those catagories it has many choices to check.

Chevy · 05-30-2007, 04:02 PM

My bad .... The Startup tab is what you want to check ....

KHPower · 05-30-2007, 05:15 PM

Ok this is long but this is the order
aol messanger checked
Scanregistry checked
Taskmonitor Checked
systemtray checked
IrMon Checked
loadpowerprofile checked
aticwd32 checked
atikey checked
syntplpr checked
syntpenh checked
cpqeasyac checked
eaclean checked
vshwin32exe checked
tkbellexe checked
belkinkin wlan checked
winampagent checked
nav defalert checked
norton auto protect checked
norton email protect check
critical update checked
compaq internet set up
cisrvr program checked
service connection checked
avconsoleexe checked
vsecomrexe checked
vsstatexe checked
mcafeewebscanx checked
loadpowerprofile checked
schedulingagent checked
vshwin32exe checked
kb918547 Checked
kb891711 checked
scriptblocking checked
mcafeewebscanx checked
reminder-cpq40502
reminder-cpq40502 unchecked

I think i need to uncheck a few of these ?

KHPower · 06-02-2007, 03:16 PM

Which of these is safe to get rid of? Start-up is slow! I would like to know which one of the files is the "bad command or file name"

05-30-2007, 04:51 AM	#1 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Compaq Presario 1690 laptop ? I'm ving a little trouble with my Compaq Presario 1690. A few days ago the program Mcafee said I had a bug in a file and it was recommended that I delete it. So I did and now when on startup i says" Bad command or file name" "press any key to continue" . It works fine after that but I would like to replace the file and I have no idea what it was. I am running Windows 98. I do not have the Compaq recovery cd if that would be any help. Is there any way I can find out the file that is missing and program it back to my start up? Thanks __________________ "If you kill the Jo you make some mo"

05-30-2007, 06:14 AM	#2 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	Re: Compaq Presario 1690 laptop ? Did you check the McAfee quarantee manager?

05-30-2007, 06:17 AM	#3 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? I dont think it would be there anymore. I deleted the program mcaffe to install Norton , but I didnt uninstall it if that makes any sense. I will check and repost if I find anything Thankyou __________________ "If you kill the Jo you make some mo"

05-30-2007, 08:27 AM	#4 (permalink)
hwm54112 TSF Enthusiast Join Date: Oct 2005 Posts: 2,233 OS: WINXP	Re: Compaq Presario 1690 laptop ? For future reference, never delete a program. Uninstall it. otherwise alot of settings remain in the registry. Especially where antivirus software, especially norton, is concerned, it's even more critical. It's very possible to have bits of Mcafee running as well as norton. I know first hand that norton processes might continue running even when uninstalled. Try enabling bootlogging by tapping F8 as soon as you start the computer. That will take you to an advanced startup menu, choose bootlog. after you've booted, check your root directory for bootlog.txt - open it with notepad.

05-30-2007, 10:34 AM	#5 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? I tapped F8 and got to the menu where bootlog was and choose it. It booted and that "bad command or file name was on the log then in went to my computer. I tried looking for bootlog and I tried it in the Run program and search for files and folders and only got Catroot and FSProot and could not find anything else. When im on the desktop how do I find bootlog? and why did you tell m eto boot this way? Thanks __________________ "If you kill the Jo you make some mo"

05-30-2007, 10:44 AM	#6 (permalink)
Chevy Semi-Retired Manager, Microsoft Support Join Date: Jul 2003 Location: Notlob Posts: 5,382 OS: Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? Once in Windows, go to Start-Run, type in MSCONFIG and press ENTER. Can you give us a list of what's there? I suspect that the infected file was being called at startup. We just need to remove the reference to it. __________________ “Last night I lay in bed looking up at the stars in the sky and I thought to myself, where the heck is the ceiling. ” - Unknown

05-30-2007, 12:47 PM	#7 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? When I go to start -run and enter msconfig I get to System configuration utility. and in there I have the options:General,Config.sys ,Autoexec.bat,System.ini,Win.ini and Start up. And in each of those catagories it has many choices to check. __________________ "If you kill the Jo you make some mo"

05-30-2007, 04:02 PM	#8 (permalink)
Chevy Semi-Retired Manager, Microsoft Support Join Date: Jul 2003 Location: Notlob Posts: 5,382 OS: Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? My bad .... The Startup tab is what you want to check .... __________________ “Last night I lay in bed looking up at the stars in the sky and I thought to myself, where the heck is the ceiling. ” - Unknown

05-30-2007, 05:15 PM	#9 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? Ok this is long but this is the order aol messanger checked Scanregistry checked Taskmonitor Checked systemtray checked IrMon Checked loadpowerprofile checked aticwd32 checked atikey checked syntplpr checked syntpenh checked cpqeasyac checked eaclean checked vshwin32exe checked tkbellexe checked belkinkin wlan checked winampagent checked nav defalert checked norton auto protect checked norton email protect check critical update checked compaq internet set up cisrvr program checked service connection checked avconsoleexe checked vsecomrexe checked vsstatexe checked mcafeewebscanx checked loadpowerprofile checked schedulingagent checked vshwin32exe checked kb918547 Checked kb891711 checked scriptblocking checked mcafeewebscanx checked reminder-cpq40502 reminder-cpq40502 unchecked I think i need to uncheck a few of these ? __________________ "If you kill the Jo you make some mo"

06-02-2007, 03:16 PM	#10 (permalink)
KHPower Registered User Join Date: May 2007 Location: Nebraska Posts: 131 OS: Windows Vista Ultimate My System	Re: Compaq Presario 1690 laptop ? Which of these is safe to get rid of? Start-up is slow! I would like to know which one of the files is the "bad command or file name" __________________ "If you kill the Jo you make some mo"