Windows Stop Message: Driver problem

Lise · 05-28-2007, 04:14 AM

Hi there!

I have already made a post about it before and I thought the problem was sorted. My Toshibs laptop recently started to get Windows stop messages when I try and play DVDs sometimes and there were some older discs I couldn't play. As advised, I installed the DVD driver and an updated BIOS driver and it seemed to work perfectly fine again. The problem with not being able to read older discs has been fixed but I still get the Windows Stop messages.

The stop message:

0x0000007E (0xC0000005, 0x806EE753, 0xF899AC28, 0xF899A924)

Wondering whether there is anything else I can do or should i contact Toshiba about a possible problem with the drive itself?

dai · 05-28-2007, 12:57 PM

you need to post the full error message
the bottom left usually pin points the problem without that i don't know if this applies or not
http://www.softwarepatch.com/windows...error-aec.html

Lise · 05-31-2007, 12:24 PM

I don't think there was anthing else to it...
It said something about BIOS memory at the beginning then it displayed the above error message, and then it ended by saying something about a physical memory dump? There wasn't anything else in the message...

Also, the problem I had previously about older discs not being read has started happening again. I now get "D:\ acces denied" again. Do you think maybe something is wrong with the actual DVD drive?

dai · 05-31-2007, 05:57 PM

turn off the auto reboot so it freezes on the bsod error
c/panel/system/advanced/startup and recovery
untick the auto reboot box
it could be the drive or some other h/ware or software it is hard to nail down
been through dozens of posts but cannot find a match for the last 3 sets of numbers

hellraiser357 · 05-31-2007, 09:30 PM

there should definately be more info on the screen when the stop occurs. you should see something that appers to be a file name or device driver name. there are several instances where the stop 07 with the c0000005 parameter may occur, now you need to narrow it down. the most common seems to be with non-intel based computers

05-28-2007, 04:14 AM	#1 (permalink)
Lise Registered User Join Date: May 2007 Posts: 5 OS: XP	Windows Stop Message: Driver problem Hi there! I have already made a post about it before and I thought the problem was sorted. My Toshibs laptop recently started to get Windows stop messages when I try and play DVDs sometimes and there were some older discs I couldn't play. As advised, I installed the DVD driver and an updated BIOS driver and it seemed to work perfectly fine again. The problem with not being able to read older discs has been fixed but I still get the Windows Stop messages. The stop message: 0x0000007E (0xC0000005, 0x806EE753, 0xF899AC28, 0xF899A924) Wondering whether there is anything else I can do or should i contact Toshiba about a possible problem with the drive itself?

05-28-2007, 12:57 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,260 OS: win 7 32x 64x rtm	Re: Windows Stop Message: Driver problem you need to post the full error message the bottom left usually pin points the problem without that i don't know if this applies or not http://www.softwarepatch.com/windows...error-aec.html __________________

05-31-2007, 12:24 PM	#3 (permalink)
Lise Registered User Join Date: May 2007 Posts: 5 OS: XP	Re: Windows Stop Message: Driver problem I don't think there was anthing else to it... It said something about BIOS memory at the beginning then it displayed the above error message, and then it ended by saying something about a physical memory dump? There wasn't anything else in the message... Also, the problem I had previously about older discs not being read has started happening again. I now get "D:\ acces denied" again. Do you think maybe something is wrong with the actual DVD drive? Last edited by Lise; 05-31-2007 at 12:32 PM.

05-31-2007, 05:57 PM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,260 OS: win 7 32x 64x rtm	Re: Windows Stop Message: Driver problem turn off the auto reboot so it freezes on the bsod error c/panel/system/advanced/startup and recovery untick the auto reboot box it could be the drive or some other h/ware or software it is hard to nail down been through dozens of posts but cannot find a match for the last 3 sets of numbers __________________

05-31-2007, 09:30 PM	#5 (permalink)
hellraiser357 Registered User Join Date: Aug 2004 Location: Texas Posts: 66 OS: Win2000	Re: Windows Stop Message: Driver problem there should definately be more info on the screen when the stop occurs. you should see something that appers to be a file name or device driver name. there are several instances where the stop 07 with the c0000005 parameter may occur, now you need to narrow it down. the most common seems to be with non-intel based computers