Dell Inspiron Hang

scottmac112 · 05-24-2007, 12:48 AM

Hello All!

First, my name is Scott. I own this Dell Inspiron 1501 notebook. I have had about 7 years of experience with Windows, but I have never seen a problem like this.

Now, for the laptop's statistics. It has been reformatted and repartitioned about 5 times in the four months I have owned it. Don't know if that has anything to do with it!?

OS: Prepackaged Windows Vista Home Premium (junk!, now running XP x64)
RAM: 1 GB (1,024 MB)
HD: 40.0 GB (30/10 Part. Split)
Wi-Fi
Mozilla All Around, Only Ran IE Once, Never Ran OE
Video: ATI Radeon IGP Xpress 1150
CPU: AMD Turion 64 1995 MHz

I use Streets and Trips, and about five instances of Firefox at once (never had any problems, even on 192 MB and XP Home smile2.gif I can run the laptop about twenty to thirty minutes, and then it will freeze, and then display a white screen with black bars (the bars seem to be animated), but other than that the computer works fine (I just can't see anything that is going on.) Then, when I hard reset, it says that Windows has recovered from a serious error (nothing new to me).

I have tried speeding my fan up, but I don't even know what motherboard is in this thing! Also, I can't very well get the core down past 51C for anything, and I have found that most of it occurs when the thing hits the 60C range. IDK, maybe the problem isn't with temperature!

Please help! I'm at my wit's end!

dai · 05-24-2007, 09:21 AM

can you conecnt a monitor to it to see if it is the same
if it is it may be the video chip itself
check the air vents are clear of dust

Rebellion88 · 05-25-2007, 09:09 AM

Do you notice any glitches on the screen such as white or black artifacts? This could indicate your graphics card is either damaged or over heating. Your processor seems fairly hot too, even though it can handle 60c, i would make sure it doesn't hit 70c. Have you upgraded the laptop, or had any blue screens?

After it happens you can also go into administrative tools, and event viewer to find if Windows has stored an error, and post the information and error codes it has left.

dai · 05-25-2007, 09:25 AM

the max temp is around 95-97c depending on which turion

scottmac112 · 05-25-2007, 11:10 AM

The only error in my Event Viewer was this:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 5/25/2007
Time: 11:04:36 AM
User: N/A
Computer: DOROTHY
Description:
The Print Spooler service terminated unexpectedly. It has done this 3 time(s).

Also, I've found that when it happens, and I shut my laptop screen (it goes into standby when I do that), it resurrects it! Now, I've just got to find out why it's happening.

By the way, right after a crash, here's my temps:

HD0: 33C
Temp1: 54C
Core: 52C

scottmac112 · 05-25-2007, 11:11 AM

Oh, and also, the last time it did it (about two minutes ago,) I noticed some colored bars along with the black and white bars. And, once, when it happened, there was a stop error, but it just flickered before the computer restarted.

dai · 05-25-2007, 12:29 PM

Event ID: 7034 can relate to a number of things including your
Print Spooler service
imapi service

**Terrister** · 05-25-2007, 02:21 PM

Tell us about the memory in this laptop.
Try running this overnight.
http://www.memtest86.com/

scottmac112 · 05-26-2007, 12:01 AM

Sorry, can't. Program is incompatible with 64-bit hardware! : )

05-24-2007, 12:48 AM	#1 (permalink)
scottmac112 Registered User Join Date: May 2007 Posts: 4 OS: Win XP x64	Dell Inspiron Hang Hello All! First, my name is Scott. I own this Dell Inspiron 1501 notebook. I have had about 7 years of experience with Windows, but I have never seen a problem like this. Now, for the laptop's statistics. It has been reformatted and repartitioned about 5 times in the four months I have owned it. Don't know if that has anything to do with it!? OS: Prepackaged Windows Vista Home Premium (junk!, now running XP x64) RAM: 1 GB (1,024 MB) HD: 40.0 GB (30/10 Part. Split) Wi-Fi Mozilla All Around, Only Ran IE Once, Never Ran OE Video: ATI Radeon IGP Xpress 1150 CPU: AMD Turion 64 1995 MHz I use Streets and Trips, and about five instances of Firefox at once (never had any problems, even on 192 MB and XP Home smile2.gif I can run the laptop about twenty to thirty minutes, and then it will freeze, and then display a white screen with black bars (the bars seem to be animated), but other than that the computer works fine (I just can't see anything that is going on.) Then, when I hard reset, it says that Windows has recovered from a serious error (nothing new to me). I have tried speeding my fan up, but I don't even know what motherboard is in this thing! Also, I can't very well get the core down past 51C for anything, and I have found that most of it occurs when the thing hits the 60C range. IDK, maybe the problem isn't with temperature! Please help! I'm at my wit's end!

05-24-2007, 09:21 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,240 OS: win 7 32x 64x rtm	Re: Dell Inspiron Hang can you conecnt a monitor to it to see if it is the same if it is it may be the video chip itself check the air vents are clear of dust __________________

05-25-2007, 09:09 AM	#3 (permalink)
Rebellion88 Registered User Join Date: Dec 2006 Location: London, UK Posts: 442 OS: Windows Vista Home Premium 32bit My System	Re: Dell Inspiron Hang Do you notice any glitches on the screen such as white or black artifacts? This could indicate your graphics card is either damaged or over heating. Your processor seems fairly hot too, even though it can handle 60c, i would make sure it doesn't hit 70c. Have you upgraded the laptop, or had any blue screens? After it happens you can also go into administrative tools, and event viewer to find if Windows has stored an error, and post the information and error codes it has left. __________________ - Dean National Diploma Software Development National Diploma Hardware Route

05-25-2007, 09:25 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,240 OS: win 7 32x 64x rtm	Re: Dell Inspiron Hang the max temp is around 95-97c depending on which turion __________________

05-25-2007, 11:10 AM	#5 (permalink)
scottmac112 Registered User Join Date: May 2007 Posts: 4 OS: Win XP x64	Re: Dell Inspiron Hang The only error in my Event Viewer was this: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7034 Date: 5/25/2007 Time: 11:04:36 AM User: N/A Computer: DOROTHY Description: The Print Spooler service terminated unexpectedly. It has done this 3 time(s). Also, I've found that when it happens, and I shut my laptop screen (it goes into standby when I do that), it resurrects it! Now, I've just got to find out why it's happening. By the way, right after a crash, here's my temps: HD0: 33C Temp1: 54C Core: 52C

05-25-2007, 11:11 AM	#6 (permalink)
scottmac112 Registered User Join Date: May 2007 Posts: 4 OS: Win XP x64	Re: Dell Inspiron Hang Oh, and also, the last time it did it (about two minutes ago,) I noticed some colored bars along with the black and white bars. And, once, when it happened, there was a stop error, but it just flickered before the computer restarted.

05-25-2007, 12:29 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,240 OS: win 7 32x 64x rtm	Re: Dell Inspiron Hang Event ID: 7034 can relate to a number of things including your Print Spooler service imapi service __________________

05-25-2007, 02:21 PM	#8 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Re: Dell Inspiron Hang Tell us about the memory in this laptop. Try running this overnight. http://www.memtest86.com/ __________________

05-26-2007, 12:01 AM	#9 (permalink)
scottmac112 Registered User Join Date: May 2007 Posts: 4 OS: Win XP x64	Re: Dell Inspiron Hang Sorry, can't. Program is incompatible with 64-bit hardware! : )