Dell Inspiron 6400 really slow after hibernation

Lonco · 05-20-2007, 10:17 AM

Hello.

I have a computer "dell inspiron 6400" (a laptop), and I have the following problem:

- I put the computer to hibernate
- I make the computer to awake
- Sometimes (30% of the times?) it becames "incredibly" slow
- Then, I must turn off the computer and then turn it on :(

Here is my system's specification:
- Processor: Intel core duo @ 1.6 GHz
- Memory: 1GB
- Operative system: Windows xp media center

I have made a diagnostic of the system using the "Intel Processor Identification Utility" and then got strange results:

- When the system is normal, it identifies the processor as:
- Name: "Intel(R) Core(TM) Duo CPU T2300 @ 1.66GHz"
- Frequency real value: 1.66GHz
- System bus frecuency real value: 667MHz

- When the system is strange, it identifies the processor as:
- Name: "Genuine Intel(R) CPU T2300 @ 1.66GHz"
- Frequency real value: 0.09GHz
- System bus frecuency real value: 64MHz (sometimes 63MHz)

As you can imagine, using the computer when it is slow is incredibly uncomfortable (see the frequency), then I must turn it off, and then on.

I have searched any related patch and have found the patch for microsoft's problem kb896256, named "Computers that are running Windows XP Service Pack 2 and that are equipped with multiple processors that support processor power management features may experience decreased performance". The name of the patch seems very useful, but the patch wasn't useful in my system.

I have a friend who has bought the same laptop (same processor and operative system) and have similar problems, then it is not an "only in the world" case.

I am awaiting for some help (i want to use hibernate normally), thank you really for reading my problem.

**TheMatt** · 05-20-2007, 04:38 PM

Hi,

When you resume the computer from hibernation, make sure the power scheme is set to "Home/Office desk" or "Always on" rather than another scheme.

Lonco · 05-21-2007, 09:48 PM

Hi Matt. Thanks for your reply.

I have tried this before. I have found a word document named "Windows Native Processor Performance Control" in google some time ago. In this document, there are explained in a good way the different power saving modes and their effects, but setting "home/office desk" or "always on" have not solved my problem.

Thank you really for your interest on my problem

Patricio Loncomilla.

**Terrister** · 05-22-2007, 06:01 AM

Normally, if you are having problems coming out of hibernation or sleep, it is a driver problem. Check the device manager for yellow or red marks. Go to Dell's web site and update drivers.

Lonco · 05-26-2007, 04:51 PM

Hello

I "navigated" in the Dell support site (thanks Terrister) until I found a page with downloads for my computer. One of them was a BIOS update, which was calified as "critical update" by Dell. I installed the new BIOS and hibernated my computer 3 times, and de-hibernated without problems. Also, now the Intel processor identification utility says "Intel(R) Core(TM) Duo CPU T2300 @ 1.66GHz" all the times, then I think the problem is solved.

I will post another comment in a pair of days to say if the problem has really solved or not (I think yes).

Thanks.

**TheMatt** · 05-28-2007, 03:16 PM

It looks like it is fixed, which is good news.

Lonco · 05-28-2007, 07:55 PM

Hello.

Yes, it is fixed

. Thanks really to Matt, Terrister and the forum.

05-20-2007, 10:17 AM	#1 (permalink)
Lonco Registered User Join Date: May 2007 Posts: 6 OS: WinXP media center	Dell Inspiron 6400 really slow after hibernation Hello. I have a computer "dell inspiron 6400" (a laptop), and I have the following problem: - I put the computer to hibernate - I make the computer to awake - Sometimes (30% of the times?) it becames "incredibly" slow - Then, I must turn off the computer and then turn it on :( Here is my system's specification: - Processor: Intel core duo @ 1.6 GHz - Memory: 1GB - Operative system: Windows xp media center I have made a diagnostic of the system using the "Intel Processor Identification Utility" and then got strange results: - When the system is normal, it identifies the processor as: - Name: "Intel(R) Core(TM) Duo CPU T2300 @ 1.66GHz" - Frequency real value: 1.66GHz - System bus frecuency real value: 667MHz - When the system is strange, it identifies the processor as: - Name: "Genuine Intel(R) CPU T2300 @ 1.66GHz" - Frequency real value: 0.09GHz - System bus frecuency real value: 64MHz (sometimes 63MHz) As you can imagine, using the computer when it is slow is incredibly uncomfortable (see the frequency), then I must turn it off, and then on. I have searched any related patch and have found the patch for microsoft's problem kb896256, named "Computers that are running Windows XP Service Pack 2 and that are equipped with multiple processors that support processor power management features may experience decreased performance". The name of the patch seems very useful, but the patch wasn't useful in my system. I have a friend who has bought the same laptop (same processor and operative system) and have similar problems, then it is not an "only in the world" case. I am awaiting for some help (i want to use hibernate normally), thank you really for reading my problem.

05-20-2007, 04:38 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Dell Inspiron 6400 really slow after hibernation Hi, When you resume the computer from hibernation, make sure the power scheme is set to "Home/Office desk" or "Always on" rather than another scheme. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

05-21-2007, 09:48 PM	#3 (permalink)
Lonco Registered User Join Date: May 2007 Posts: 6 OS: WinXP media center	Re: Dell Inspiron 6400 really slow after hibernation Hi Matt. Thanks for your reply. I have tried this before. I have found a word document named "Windows Native Processor Performance Control" in google some time ago. In this document, there are explained in a good way the different power saving modes and their effects, but setting "home/office desk" or "always on" have not solved my problem. Thank you really for your interest on my problem Patricio Loncomilla.

05-22-2007, 06:01 AM	#4 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,081 OS: Xp	Re: Dell Inspiron 6400 really slow after hibernation Normally, if you are having problems coming out of hibernation or sleep, it is a driver problem. Check the device manager for yellow or red marks. Go to Dell's web site and update drivers. __________________

05-26-2007, 04:51 PM	#5 (permalink)
Lonco Registered User Join Date: May 2007 Posts: 6 OS: WinXP media center	Re: Dell Inspiron 6400 really slow after hibernation Hello I "navigated" in the Dell support site (thanks Terrister) until I found a page with downloads for my computer. One of them was a BIOS update, which was calified as "critical update" by Dell. I installed the new BIOS and hibernated my computer 3 times, and de-hibernated without problems. Also, now the Intel processor identification utility says "Intel(R) Core(TM) Duo CPU T2300 @ 1.66GHz" all the times, then I think the problem is solved. I will post another comment in a pair of days to say if the problem has really solved or not (I think yes). Thanks.

05-28-2007, 03:16 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,702 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Dell Inspiron 6400 really slow after hibernation It looks like it is fixed, which is good news. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

05-28-2007, 07:55 PM	#7 (permalink)
Lonco Registered User Join Date: May 2007 Posts: 6 OS: WinXP media center	Re: Dell Inspiron 6400 really slow after hibernation Hello. Yes, it is fixed . Thanks really to Matt, Terrister and the forum.