DVD/CD rom

Melissa212 · 04-15-2007, 09:07 PM

Hello,

I'm hoping someone can please help me and tell me what to do to fix my problem. I recently had to restore my computer to its original state (the way it was when I first purchased it). I guess I should tell you what kind - it's a Dell Inspiron 6000 with windows XP media center, and it was purchased Nov. 2005. Anyway, I'm unable to install any software using the cd rom drive. It sounds like it tries to run, but it won't. I've tried everything I could think of. It will play a DVD movie though. Can anyone please help??

Sincerely, Melissa

Riagon · 04-16-2007, 07:10 PM

have you installed the latest drivers? it could be that since you did a system restore that some of the recent drivers dissapeared :o

also, is this a dvd/cd combo drive? or are they separate entities?

Melissa212 · 04-18-2007, 10:19 AM

Hi again,

In reply to your posting, the DVD/CD rom is one drive. I did, which I thought I did, download the required drives that were listed as urgent or recommended from this model of laptop. Maybe I'm missing something else. I retrieved the recommended downloaded drives from Dell's website. Enough said, huh? Anyway, is there another site or particular drives that you may be aware of that I need or maybe you know a website where I can check? Any help is much appreciated!

Thanks,
Melissa :o)

**speedster123** · 04-18-2007, 10:32 AM

Blow some compressed air into the rom.
Try a laser disk cleaning disk, radio shack, ect. has them.

Look in the device manager for any yellow conflicts.
control panel>system>hardware>device manager
If there is an alert next to the rom, uninstall it then reboot.

If you have restore disks and no xp disk, you might need to try the restore again.

Melissa212 · 04-18-2007, 10:57 PM

To speedster123

Thanks...I'll try your ideas and let you know what happens.

04-15-2007, 09:07 PM	#1 (permalink)
Melissa212 Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	DVD/CD rom Hello, I'm hoping someone can please help me and tell me what to do to fix my problem. I recently had to restore my computer to its original state (the way it was when I first purchased it). I guess I should tell you what kind - it's a Dell Inspiron 6000 with windows XP media center, and it was purchased Nov. 2005. Anyway, I'm unable to install any software using the cd rom drive. It sounds like it tries to run, but it won't. I've tried everything I could think of. It will play a DVD movie though. Can anyone please help?? Sincerely, Melissa Last edited by Melissa212; 04-15-2007 at 09:09 PM.

04-16-2007, 07:10 PM	#2 (permalink)
Riagon Registered User Join Date: Mar 2007 Posts: 12 OS: XP	Re: DVD/CD rom have you installed the latest drivers? it could be that since you did a system restore that some of the recent drivers dissapeared :o also, is this a dvd/cd combo drive? or are they separate entities?

04-18-2007, 10:19 AM	#3 (permalink)
Melissa212 Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	Re: DVD/CD rom Hi again, In reply to your posting, the DVD/CD rom is one drive. I did, which I thought I did, download the required drives that were listed as urgent or recommended from this model of laptop. Maybe I'm missing something else. I retrieved the recommended downloaded drives from Dell's website. Enough said, huh? Anyway, is there another site or particular drives that you may be aware of that I need or maybe you know a website where I can check? Any help is much appreciated! Thanks, Melissa :o) Last edited by Melissa212; 04-18-2007 at 10:22 AM.

04-18-2007, 10:32 AM	#4 (permalink)
speedster123 Mentor Join Date: Oct 2006 Location: United States-New York-Long Island Posts: 4,740 OS: xp pro SP3 My System	Re: DVD/CD rom Blow some compressed air into the rom. Try a laser disk cleaning disk, radio shack, ect. has them. Look in the device manager for any yellow conflicts. control panel>system>hardware>device manager If there is an alert next to the rom, uninstall it then reboot. If you have restore disks and no xp disk, you might need to try the restore again. __________________

04-18-2007, 10:57 PM	#5 (permalink)
Melissa212 Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	Re: DVD/CD rom To speedster123 Thanks...I'll try your ideas and let you know what happens.