vista premium won't recognise my DVD help

mouse scotland · 04-15-2007, 06:36 AM

Hi i have a packard bell easy note laptop with a NEC DVD + RW ND 6500A ATA which has dissapeared from my computer it shows up in device manager as a code 37 problem, help please, ps i'm not very techie,

dai · 04-15-2007, 12:15 PM

remove the upper and lower filters
scroll down to it here
http://support.microsoft.com/default...b;EN-US;314060

mouse scotland · 04-15-2007, 01:17 PM

hi tried that it nearly worked but i ended u with a D drive, so window thought it was a HD disk, any other ideas please

dai · 04-16-2007, 01:22 AM

uninstall and reinstall your burning software
uninstall the drive from the device manager and reboot and see if that fixes it after windows reinstalls

04-15-2007, 06:36 AM	#1 (permalink)
mouse scotland Registered User Join Date: Apr 2007 Posts: 2 OS: vista	vista premium won't recognise my DVD help Hi i have a packard bell easy note laptop with a NEC DVD + RW ND 6500A ATA which has dissapeared from my computer it shows up in device manager as a code 37 problem, help please, ps i'm not very techie,

04-15-2007, 12:15 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,628 OS: vista 32x 64x ultimate retail	Re: vista premium won't recognise my DVD help remove the upper and lower filters scroll down to it here http://support.microsoft.com/default...b;EN-US;314060 __________________

04-15-2007, 01:17 PM	#3 (permalink)
mouse scotland Registered User Join Date: Apr 2007 Posts: 2 OS: vista	Re: vista premium won't recognise my DVD help hi tried that it nearly worked but i ended u with a D drive, so window thought it was a HD disk, any other ideas please

04-16-2007, 01:22 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 53,628 OS: vista 32x 64x ultimate retail	Re: vista premium won't recognise my DVD help uninstall and reinstall your burning software uninstall the drive from the device manager and reboot and see if that fixes it after windows reinstalls __________________