laptop shuting down

orcussneiku · 04-15-2007, 12:37 AM

I have an Acer aspire series laptop and here is my problem
I tried restarting my laptop in safe mode, but I shut down right when I could see the desktop.
I remembered that I just backed up everything and just used the e-recovery during start up.
I clicked (restore to factory thingie) but the computer shut down DURING THE DAMN RECOVERY
so I start it up again
it says: NTDLR missing or corrupted
I do the alt + F10 again to do e-recovery again
it starts and it shuts down again!!
I decided to try one last time before calling for help, but now it won´t enter to e-recovery
dammit, what do I do?
I seriously freaking out. :(

Geekgirl · 04-15-2007, 10:29 AM

Hello and Welcome to TSF

Possibly a failing hard drive, Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

orcussneiku · 04-15-2007, 11:32 AM

well Acer is the company that made the laptop,m but I don`t know about the HDD, I mean is Acer themseñves manufactured it.
soo, how can I check it out, without booting up my laptop?

ohh and thx for welcoming me to the forums :)
besides, if I download the diagnosis utility, hoiw could I use it in my laptop if it won`t go into windows?

Geekgirl · 04-15-2007, 11:35 AM

Turn the laptop upside down, there will be several areas where you can remove screws and remove a cover. Should be somewhere under one of those.

orcussneiku · 04-15-2007, 11:39 AM

ahh I see.
I`m clueless with these stuff sorry :P
there is a sticker that says:
Contains Atheros AR5BMB5
it is where the fan is.
I`ll un-screw it to look it up then.

orcussneiku · 04-15-2007, 12:42 PM

I had some other stuff to do, but wouldn`t opening my olaptop ban my warranty ?
and I still dont know how would I use the diagnosis link if my laptop won`t boot up.

Geekgirl · 04-15-2007, 12:56 PM

You never mentioned a warranty, if thats the case use that to your advantage and return to the place of purchase to get repaired

orcussneiku · 04-15-2007, 02:03 PM

yeah i wanted to try and fix it myself, cause I bought it in the US and I live in Mexico.
but ok i`ll have to do it the long way.
thx for all teh help :)

04-15-2007, 12:37 AM	#1 (permalink)
orcussneiku Registered User Join Date: Apr 2007 Posts: 5 OS: XP	laptop shuting down I have an Acer aspire series laptop and here is my problem I tried restarting my laptop in safe mode, but I shut down right when I could see the desktop. I remembered that I just backed up everything and just used the e-recovery during start up. I clicked (restore to factory thingie) but the computer shut down DURING THE DAMN RECOVERY so I start it up again it says: NTDLR missing or corrupted I do the alt + F10 again to do e-recovery again it starts and it shuts down again!! I decided to try one last time before calling for help, but now it won´t enter to e-recovery dammit, what do I do? I seriously freaking out. :(

04-15-2007, 10:29 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 13,736 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Re: laptop shuting down Hello and Welcome to TSF Possibly a failing hard drive, Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* LETS GO PENS !!

04-15-2007, 11:32 AM	#3 (permalink)
orcussneiku Registered User Join Date: Apr 2007 Posts: 5 OS: XP	Re: laptop shuting down well Acer is the company that made the laptop,m but I don`t know about the HDD, I mean is Acer themseñves manufactured it. soo, how can I check it out, without booting up my laptop? ohh and thx for welcoming me to the forums :) besides, if I download the diagnosis utility, hoiw could I use it in my laptop if it won`t go into windows? Last edited by orcussneiku; 04-15-2007 at 11:36 AM.

04-15-2007, 11:35 AM	#4 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 13,736 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Re: laptop shuting down Turn the laptop upside down, there will be several areas where you can remove screws and remove a cover. Should be somewhere under one of those. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* LETS GO PENS !!

04-15-2007, 11:39 AM	#5 (permalink)
orcussneiku Registered User Join Date: Apr 2007 Posts: 5 OS: XP	Re: laptop shuting down ahh I see. I`m clueless with these stuff sorry :P there is a sticker that says: Contains Atheros AR5BMB5 it is where the fan is. I`ll un-screw it to look it up then.

04-15-2007, 12:42 PM	#6 (permalink)
orcussneiku Registered User Join Date: Apr 2007 Posts: 5 OS: XP	Re: laptop shuting down I had some other stuff to do, but wouldn`t opening my olaptop ban my warranty ? and I still dont know how would I use the diagnosis link if my laptop won`t boot up.

04-15-2007, 12:56 PM	#7 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 13,736 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Re: laptop shuting down You never mentioned a warranty, if thats the case use that to your advantage and return to the place of purchase to get repaired __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* LETS GO PENS !!

04-15-2007, 02:03 PM	#8 (permalink)
orcussneiku Registered User Join Date: Apr 2007 Posts: 5 OS: XP	Re: laptop shuting down yeah i wanted to try and fix it myself, cause I bought it in the US and I live in Mexico. but ok i`ll have to do it the long way. thx for all teh help :)