Urgent! Laptop Help!

Puff · 04-06-2007, 02:17 PM

Guys, I've got a very cold sweat and Im panicking about my laptop!
It crashed on me and It couldn't do anything so I switched it off. I came back to it a short while later and when I tried to switch it on, I get a black test screen with like white pin-stripes on the screen. I don't know if the laptop itself is wrong or just the screen. But I am worried sick and shaking like a leaf here!
Some one please help me!

liliggyracin · 04-06-2007, 02:25 PM

Slow down take a deep breath and answer me a few questions

What type of laptop is it. Model etc etc
Have you installed any new hardware or software recently
How old of a laptop is it?
Give me something to go on and we will see what we can do.

Thanks!!!

Puff · 04-06-2007, 02:50 PM

Quote:

Originally Posted by liliggyracin

Slow down take a deep breath and answer me a few questions

What type of laptop is it. Model etc etc
Have you installed any new hardware or software recently
How old of a laptop is it?
Give me something to go on and we will see what we can do.

Thanks!!!

Im so sorry, I'm fearing the worst for my laptop. I'm almost in tears.

My laptop is a Toshiba Qosmio F10
bought it mid 2005 so its about 1.5 years old

the screen is just weird. Black with pin stripes running vertically.

No I haven't installed any new software or hardware. I was just working away in Word and Photoshop when it went AWOL. So I had to switch it off.

liliggyracin · 04-06-2007, 03:19 PM

First things first. Remove the system from power and pull the battery. Sometimes Systems get hung up. Try that while I read up on specs on your system.

Geekgirl · 04-06-2007, 03:25 PM

Can you boot the system into Safe Mode? It may be a graphics driver issue or the lcd screen itself.

Im moving this to the laptop forum where this issue may be familiar with our techs over there

**Terrister** · 04-06-2007, 06:40 PM

Also try hooking up your laptop to an extenal monitor, if you have one, and see what the picture looks like.

Puff · 04-07-2007, 03:10 AM

Quote:

Originally Posted by liliggyracin

First things first. Remove the system from power and pull the battery. Sometimes Systems get hung up. Try that while I read up on specs on your system.

Nope dosen't work.

Quote:

Originally Posted by Geekgirl

Can you boot the system into Safe Mode? It may be a graphics driver issue or the lcd screen itself.

Im moving this to the laptop forum where this issue may be familiar with our techs over there

No it dosne't make it to safe mode. I get the test screen at the start, with stripes that run vertically, and it dosen't (as far as I know) make it to the boot screen.

The stripes turn to little dots on the screen and theres a little ' _ ' at the top left corner flashing?

Please help guys? Any ideas at all?
Thank you all for your help!

liliggyracin · 04-09-2007, 07:08 AM

Quote:

Originally Posted by Puff

Nope dosen't work.

No it dosne't make it to safe mode. I get the test screen at the start, with stripes that run vertically, and it dosen't (as far as I know) make it to the boot screen.

The stripes turn to little dots on the screen and theres a little ' _ ' at the top left corner flashing?

Please help guys? Any ideas at all?
Thank you all for your help!

Its a possibility that it could be your display so if you have access to an external monitor I would try that. Another thing is it could be a HD problem as I have an IBM T43 that is doing the same thing but when I change out the HD for a different one of the same model it works just fine. Third and probably the one you dont want to know is if it is doing it upon boot and while booting the chances of it being non-hardware related are slim. Bad thing is you are under no warranty at this time (Unless you purchased an extended warranty) Try the monitor also try another hard-drive if you have access if those dont work I hate to tell you it is probably a System Board error which is what I was thinking to begin with but I didnt want you to get all worked up just in case it wasnt. I hope its not. Let me know if I can be of further assistance.

Thanks!!

Iggy

04-06-2007, 02:17 PM	#1 (permalink)
Puff Registered User Join Date: Apr 2007 Posts: 3 OS: Windows XP	Urgent! Laptop Help! Guys, I've got a very cold sweat and Im panicking about my laptop! It crashed on me and It couldn't do anything so I switched it off. I came back to it a short while later and when I tried to switch it on, I get a black test screen with like white pin-stripes on the screen. I don't know if the laptop itself is wrong or just the screen. But I am worried sick and shaking like a leaf here! Some one please help me!

04-06-2007, 02:25 PM	#2 (permalink)
liliggyracin Registered User Join Date: Apr 2007 Posts: 70 OS: XP	Re: Urgent! Laptop Help! Slow down take a deep breath and answer me a few questions What type of laptop is it. Model etc etc Have you installed any new hardware or software recently How old of a laptop is it? Give me something to go on and we will see what we can do. Thanks!!!

04-06-2007, 03:19 PM	#4 (permalink)
liliggyracin Registered User Join Date: Apr 2007 Posts: 70 OS: XP	Re: Urgent! Laptop Help! First things first. Remove the system from power and pull the battery. Sometimes Systems get hung up. Try that while I read up on specs on your system.

04-06-2007, 03:25 PM	#5 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,197 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Re: Urgent! Laptop Help! Can you boot the system into Safe Mode? It may be a graphics driver issue or the lcd screen itself. Im moving this to the laptop forum where this issue may be familiar with our techs over there __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

04-06-2007, 06:40 PM	#6 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Re: Urgent! Laptop Help! Also try hooking up your laptop to an extenal monitor, if you have one, and see what the picture looks like. __________________