RESOLVED Fujitsu Siemens laptop: keybord not working

rosoner · 02-24-2007, 03:53 PM

Hello,
I really need an advice because keyboard on my sister's laptop suddenly stopped working.

She had open some her word document and tried to write something, but keyboard didn't work. Then she turned off computer and start it again, but it didn't work again.

She tried external keyboard and it works fine.

What should she do? It is 15 months old laptop.
Is there anything she could try?

Thanks for your time.

**TheMatt** · 02-24-2007, 04:45 PM

Using the external keyboard, see if the laptop keyboard is detected in device manager.

rosoner · 02-25-2007, 07:29 AM

it is detected, and it also says that it works properly...

**TheMatt** · 02-25-2007, 10:09 AM

Try uninstalling the keyboard and letting Windows reinstall it and see if it works.

rosoner · 02-25-2007, 01:06 PM

done but nothing happend :(

thank you for your help, is there anything else she could try?

**TheMatt** · 02-25-2007, 03:38 PM

What is the exact model? This could help.

I have asked someone to take a look, he will know more about this.

jnoosh · 03-04-2007, 07:20 AM

I have the exact same problem, and have tried all of the above, although i have a fujitsu amilo,without a ps/2 or keyboard socket etc, and ideas?
Josh.

**TheMatt** · 03-04-2007, 11:13 AM

To both of you,

I don't know much about this model, but it sounds like the keyboard got disconnected. I would take it to a repair shop and have them reconnect it. That is probably all it needs.

rosoner · 03-11-2007, 05:13 PM

Thank you for all your effort!

People working for fujitsu repaired it for free!

**TheMatt** · 03-11-2007, 06:04 PM

Glad it is fixed.

02-24-2007, 03:53 PM	#1 (permalink)
rosoner Registered User Join Date: Feb 2007 Posts: 4 OS: XP	RESOLVED Fujitsu Siemens laptop: keybord not working Hello, I really need an advice because keyboard on my sister's laptop suddenly stopped working. She had open some her word document and tried to write something, but keyboard didn't work. Then she turned off computer and start it again, but it didn't work again. She tried external keyboard and it works fine. What should she do? It is 15 months old laptop. Is there anything she could try? Thanks for your time.

02-24-2007, 04:45 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Using the external keyboard, see if the laptop keyboard is detected in device manager. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

02-25-2007, 10:09 AM	#4 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Try uninstalling the keyboard and letting Windows reinstall it and see if it works. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

02-25-2007, 03:38 PM	#6 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	What is the exact model? This could help. I have asked someone to take a look, he will know more about this. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-04-2007, 11:13 AM	#8 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	To both of you, I don't know much about this model, but it sounds like the keyboard got disconnected. I would take it to a repair shop and have them reconnect it. That is probably all it needs. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

02-25-2007, 07:29 AM	#3 (permalink)
rosoner Registered User Join Date: Feb 2007 Posts: 4 OS: XP	it is detected, and it also says that it works properly...

02-25-2007, 01:06 PM	#5 (permalink)
rosoner Registered User Join Date: Feb 2007 Posts: 4 OS: XP	done but nothing happend :( thank you for your help, is there anything else she could try?

03-04-2007, 07:20 AM	#7 (permalink)
jnoosh Registered User Join Date: Jan 2007 Location: Mid-Wales Posts: 79 OS: XP	I have the exact same problem, and have tried all of the above, although i have a fujitsu amilo,without a ps/2 or keyboard socket etc, and ideas? Josh.

03-11-2007, 05:13 PM	#9 (permalink)
rosoner Registered User Join Date: Feb 2007 Posts: 4 OS: XP	Thank you for all your effort! People working for fujitsu repaired it for free!

03-11-2007, 06:04 PM	#10 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Glad it is fixed. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides