Laptop crashed using iTunes 7.0 with Windows Vista

Bob_66 · 02-24-2007, 02:59 AM

Hi,

I was trying to transfer some music from my desktop itunes library to my new sony vaio laptop (VGN-N21S/W) via my wireless network.

One song successfully copied to the laptop but when I tried a second file itunes hung and I haven't been able to restart the laptop.

There was an error to say Windows Explorer was not responding which appeared after I tried to stop itunes in Task Manager.

I tried turning the power off (dangerous I know) but when I powered the laptop up again it still had itunes onscreen and I can no longer access Task Manager.

Please help! Do I need to boot up in safe mode (if so, how?) to end the application, or is the problem more serious than that?

Thanks for any help,
N

***Apologies, have managed to reboot successfully now***

**TheMatt** · 02-24-2007, 04:33 PM

If iTunes is still giving you trouble, then repair the iTunes installation, or backup your music library and reinstall it.

**1 g0t 0wn3d** · 02-26-2007, 08:01 PM

The reason you experianced this is apple has not finished mapping itunes for vista they posted this on their webpage also it can hurt ipods to be plugged into a vista compter until they fix this problem.

Also booting in safe mod (most likely) will fix your problem.

02-24-2007, 02:59 AM	#1 (permalink)
Bob_66 Registered User Join Date: Jul 2006 Posts: 18 OS: Windows Vista	Laptop crashed using iTunes 7.0 with Windows Vista Hi, I was trying to transfer some music from my desktop itunes library to my new sony vaio laptop (VGN-N21S/W) via my wireless network. One song successfully copied to the laptop but when I tried a second file itunes hung and I haven't been able to restart the laptop. There was an error to say Windows Explorer was not responding which appeared after I tried to stop itunes in Task Manager. I tried turning the power off (dangerous I know) but when I powered the laptop up again it still had itunes onscreen and I can no longer access Task Manager. Please help! Do I need to boot up in safe mode (if so, how?) to end the application, or is the problem more serious than that? Thanks for any help, N *Apologies, have managed to reboot successfully now* Last edited by Bob_66; 02-24-2007 at 03:02 AM. Reason: Problem resolved

02-24-2007, 04:33 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	If iTunes is still giving you trouble, then repair the iTunes installation, or backup your music library and reinstall it. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

02-26-2007, 08:01 PM	#3 (permalink)
1 g0t 0wn3d TSF Enthusiast Join Date: Jan 2007 Location: Sedona, az Posts: 6,528 OS: Vista basic 32bit My System	The reason you experianced this is apple has not finished mapping itunes for vista they posted this on their webpage also it can hurt ipods to be plugged into a vista compter until they fix this problem. Also booting in safe mod (most likely) will fix your problem. __________________ Bench Test \| PC Wizard \| System specs \| PSU info \| PSU calculator \| Memtest86+ \| Speedfan