IBM T21 Laptop

martin2007 · 01-02-2007, 11:58 AM

Hi

I have installed Win 2000 pro on to the above laptop, I am having problems with the graphics. They will only set on 800 X 600 so I have a small screen showing. If I stretch the screen it ditorts the image.

I have read somewhere that there can be a wrong setting in the registry, but I can't find the information now!

Can someone please help me I will be eternally grateful

Thanks Martin

crazijoe · 01-02-2007, 12:28 PM

Native resolution on the T21 is 1024x768. Did you load the video drivers for it?

http://www-307.ibm.com/pc/support/si...id=MIGR-4JRNJB

**TheMatt** · 01-02-2007, 01:26 PM

CJ is right, if you installed Windows 2K, it won't come with the correct video driver, and it will use a generic driver which will cause the symptoms you are experiencing.

Boot up in safe mode. Press and hold F8 when you see the IBM logo until you get a boot menu. Then, select Safe Mode with Networking.

Once it finishes booting and you are logged on, go into the device manager. Uninstall the driver under Display Adapters. once that is uninstalled, install your new driver from the link.

Then, reboot, and boot up normally. Now you should be able to set the correct screen resolution in the Display Properties.

martin2007 · 01-02-2007, 01:31 PM

Hi Crazijoe

Thanks for your reply I had already loaded the drivers. I have reloaded them and it has not made any difference.

The IBM site talks about changing setting in display properties.

When I go into display properties / settings /colors are only 16 bit and I can't alter it. If I go into advanced / monitor, it says default monitor and the properties button is not highlighted.

Does this information help you if not what do you need?

Thanks in anticiapation.

Martin

**TheMatt** · 01-02-2007, 01:38 PM

When you go into the Display Properties and go to the Settings tab, does it say the name of your video adapter (SavageIX8) or something similar?

martin2007 · 01-02-2007, 01:43 PM

Hi Matt

I have done most of what you have advised but in Device manager I can't find the display adapters.

What is it under????

Martin

**TheMatt** · 01-02-2007, 02:29 PM

I have read your PM. This is a definite sign Windows is using a generic driver. If you can't see anything under Display Adapters or you can't see that category, then move on and install the file from the link.

martin2007 · 01-02-2007, 02:42 PM

Hi Matt

As it extracts the files it stopped and said " The process cannot access the file because it is being used by another process"

I have pressed OK and it shows the installshield wizard as complete.

When I have started it up in normal mode again it has not altered anything. If I go into display properties / settings / advanced / the adapter type is VGA and all the information is unavailable. ( I don't know if this is related or not?).

Have you got anymore ideas??????

Thanks

Martin

martin2007 · 01-02-2007, 03:16 PM

Hi Guys

Thanks for all your help I have now solved the problem the VGA adapter was not loaded with a driver, as soon as I have loaded a driver for that it has solved the graphics problems!!

Thanks for all your help once again.

Martin

**TheMatt** · 01-02-2007, 03:23 PM

Your welcome. Glad you fixed it.

01-02-2007, 11:58 AM	#1 (permalink)
martin2007 Registered User Join Date: Jan 2007 Posts: 5 OS: Win xp	IBM T21 Laptop Hi I have installed Win 2000 pro on to the above laptop, I am having problems with the graphics. They will only set on 800 X 600 so I have a small screen showing. If I stretch the screen it ditorts the image. I have read somewhere that there can be a wrong setting in the registry, but I can't find the information now! Can someone please help me I will be eternally grateful Thanks Martin

01-02-2007, 12:28 PM	#2 (permalink)
crazijoe Registered User Join Date: Oct 2004 Location: Omaha, The Center of the Universe Posts: 7,632 OS: WinXP, Win2K3 My System	Native resolution on the T21 is 1024x768. Did you load the video drivers for it? http://www-307.ibm.com/pc/support/si...id=MIGR-4JRNJB __________________ Microsoft MCSA + Messaging, MVP, A+, Network+ http://i16.photobucket.com/albums/b3...other/Help.jpg Do you want a real Republican? HDD diagnostic tools / HDD data recovery software Last edited by crazijoe; 01-02-2007 at 12:30 PM.

01-02-2007, 01:26 PM	#3 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	CJ is right, if you installed Windows 2K, it won't come with the correct video driver, and it will use a generic driver which will cause the symptoms you are experiencing. Boot up in safe mode. Press and hold F8 when you see the IBM logo until you get a boot menu. Then, select Safe Mode with Networking. Once it finishes booting and you are logged on, go into the device manager. Uninstall the driver under Display Adapters. once that is uninstalled, install your new driver from the link. Then, reboot, and boot up normally. Now you should be able to set the correct screen resolution in the Display Properties. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides Last edited by TheMatt; 01-02-2007 at 01:27 PM.

01-02-2007, 01:31 PM	#4 (permalink)
martin2007 Registered User Join Date: Jan 2007 Posts: 5 OS: Win xp	Ibm T21 Hi Crazijoe Thanks for your reply I had already loaded the drivers. I have reloaded them and it has not made any difference. The IBM site talks about changing setting in display properties. When I go into display properties / settings /colors are only 16 bit and I can't alter it. If I go into advanced / monitor, it says default monitor and the properties button is not highlighted. Does this information help you if not what do you need? Thanks in anticiapation. Martin

01-02-2007, 01:38 PM	#5 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	When you go into the Display Properties and go to the Settings tab, does it say the name of your video adapter (SavageIX8) or something similar? __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

01-02-2007, 01:43 PM	#6 (permalink)
martin2007 Registered User Join Date: Jan 2007 Posts: 5 OS: Win xp	Hi Matt I have done most of what you have advised but in Device manager I can't find the display adapters. What is it under???? Martin

01-02-2007, 02:29 PM	#7 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	I have read your PM. This is a definite sign Windows is using a generic driver. If you can't see anything under Display Adapters or you can't see that category, then move on and install the file from the link. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

01-02-2007, 02:42 PM	#8 (permalink)
martin2007 Registered User Join Date: Jan 2007 Posts: 5 OS: Win xp	Ibm T21 Hi Matt As it extracts the files it stopped and said " The process cannot access the file because it is being used by another process" I have pressed OK and it shows the installshield wizard as complete. When I have started it up in normal mode again it has not altered anything. If I go into display properties / settings / advanced / the adapter type is VGA and all the information is unavailable. ( I don't know if this is related or not?). Have you got anymore ideas?????? Thanks Martin

01-02-2007, 03:16 PM	#9 (permalink)
martin2007 Registered User Join Date: Jan 2007 Posts: 5 OS: Win xp	IBM T21 Graphics Problem Hi Guys Thanks for all your help I have now solved the problem the VGA adapter was not loaded with a driver, as soon as I have loaded a driver for that it has solved the graphics problems!! Thanks for all your help once again. Martin

01-02-2007, 03:23 PM	#10 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Your welcome. Glad you fixed it. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides